Fun and knowlegable workplace
Customer Service Officer (Former Employee) – Toa Payoh – July 14, 2016
Working at UOB is a wonderful experience, I've learned how to interact with customers through phone calls, to pacify them, assure them and most off all to get thier approval. Working with diffirent kinds of people is a plus too, I made friends with them we help each other, we give advice and compliments with each other. The hardest part of the job is when you handle difficult customers, like customer shouting, cursing me in the phone. And the most enjoyable part of the job is when difficult customer agree with me or when I pacify them by talking, explaining or when I give the solutions to thier queries/problem.