Care more about the quantity than quality
Spanish Customer Service Representative (Former Employee) – Morrisville, NC – December 14, 2018
Ubisoft Customer Relations Center. In other words Customer Support. This job pay is alright , not something that will help you live on your own or raise a family with. Even though it was 8hrs of work they felt long and stressful because everything had to be perfect. Work conditions are catered to quantity and not quality, they care more about the numbers than the quality you would want to put in helping the player. Also, if you are not in the inner circle of higher ups working there, then forget about, is not a secure job and always have a backup. ( I mean no job is 100% secure but this takes the cake) always think about having a backup plan y you plan to join. Make sure to be on time and ready to work, CRC is very strict on attendance policy, no matter if you have an emergency or you feel terrible and all you want is to lie in bed, you are expected to bring what they call their thought of a valid excuse (death note, doctor note, court note, army note) signed and printed, even if you had an emergency along the way to work expect to bring a valid excuse or else it will count as a warning or strike. You barely get vacation days unless you have have slaved yourself to earn them. Now you do learn lots of technical support for pc and console that will help you with other jobs as well as a sense of what goes behind the scene in a gaming company. I advise not to get your hopes up here, the ambiance is pretty cool and you meet some good people along the way. So just beware.
Ambiance is pretty cool and you meet some good people along the way