Pay is ok, lots of pressure on Store Managers, no payroll for tasks assigned
Store Manager (Current Employee) – Northern Va – December 12, 2017
Started out GREAT, there core mission and values were what I was interested in when I got hired, over the course of 6 years the missions and values are no longer followed, I feel I have turned into a number instead of a person.
no balance work and home life poor upper management
Store Manager (Former Employee) – Grand Forks, ND – November 1, 2017
Fast pace environment with opportunities.At work by 8 and left when the day was done. Learned a lot of management techniques. I was the management Work hard, Have fun and Make Money. Hardest part of the job is handling personnel and personalities. Most enjoyable part of the job was assisting the customers with their projects and making sales goals.
Store Manager (Current Employee) – Mims, FL – November 1, 2017
Its great for entry level managers but the pay isn't that great for people with experience. Lots of work to do and not enough labor to do it all. They preach balance but in the end it's all about the money
Retail Store Manager (Former Employee) – Lebanon, PA – October 31, 2017
In the past 5 years or so all of the top management that made this company great have left, retired etc. They have been replaced with executives that have failed at other Fortune 500 companies. The missions and values they talk about only apply to store team members. Above store level, they mean nothing and they insist on pushing growth beyond what the DCs can handle. Freight crew schedules change at the drop of a hat and PT team members are expected accept frequent changes to written schedules without question, 'for the needs of the store'. The average customer is not your typical entitled retail customer. They are super friendly, courteous to team members, and honest. They often bring their pets in and know half the team by name. The customers and store team members are the company's only saving grace
Store Manager (Current Employee) – New York, NY – October 25, 2017
Co workers are supportive.The work is enjoyable but not easy there are a lot of things that are expected to happen in these stores and sometimes there is not enough payroll given.Prepare to do a lot of heavy lifting.
Store Manager (Former Employee) – Lancaster, SC – October 4, 2017
The area I'm in now hopefully does not transfer throughout the company. Poor upper management and inadequate support makes working there difficult. We're asked to do so much with no payroll to support what is being required of us.
Long hours, no help, inadequate replenishment systems, poor management
STORE MANAGER (Former Employee) – Lubbock, TX – September 25, 2017
Growth company. Good Executive Leadership but does not translate to District Managers. Poor communications and little personal/professional balance. Lowest percent to sales payroll in retail industry requiring managers to carry the burden.
Store Manager (Former Employee) – Houston, TX – September 9, 2017
Great values, great people and some of the best customers in retail. I learned how to operate within the toughest payroll percentage in my career. Best part is empowerment of the entire team to take care of customers.
Store Manager (Former Employee) – Salina, KS – September 5, 2017
Took charge of the entire store operation from open to close, assist in any aspect of the job from receiving, rtv's, loss prevention, people management and customer service. Hardest part of the job was low labor hours to work with. If someone called in sick it was the job of the assistant manager and/or store manager to cover those shifts.
Working within the community with others was also rewarding, but also put a strain on the weekly labor hours.
STORE MANAGER (Former Employee) – New York State – August 25, 2017
Long hours are expected for store manager. Assistant manager's hours were cut and the time was expected to be made up by the store manager. The company has changed so much as they bring in execs from other retailers. The company has lost the culture that made it so enjoyable years ago. Very hard to achieve balance between your personal life and work life. I started working for TSC because of my love for horses, but as a store manager I had no time to enjoy my horses. It was a constant battle to find dedicated team members that were willing to do the hard work and physical labor for the paltry amount that we were allowed to pay them.
employee discount, build relationships with customers with similar interests
long hours, no work/life balance, very physical work
Poorly managed worklplace . Consistent inconsistencies from multi unit management
Store Manager (Former Employee) – Newberry, FL – August 22, 2017
Poor advancement opportunities, IT challenged, focused on fundamentals for store count growth and not employee growth/ career pathing ,Long and inconsistent working hours not associated with seasonality, frequent issues with supply chain/distribution network.
long term p[ositive culture, loyal customer base
poor and inconsistent leadership from multi unit managers