Cashier and Merchandiser (Former Employee) – Chantilly, VA – April 20, 2016
Spent two years here and have mixed feeling. My main boss was a total troll and a drag when she was around. the upside was there were a lot of fun people to work with and you learn a lot about beer and wine. The pay is low though, it is retail after all.
Merchandiser (Former Employee) – Albuquerque, NM – February 20, 2018
The scheduling was completely random, with little regard for personal time. Management was incompetent, they would rarely help with tasks and provided almost no on the job training. The attitude was basically "Figure it out yourself". I remember around 7 employees quitting within two months and they all had similar complaints. Also, I never received a pay raise that was promised in my interview. I cannot recommend this company in good faith. I think this could be a good place to work if the management changed. Maybe give more than a 30 minute break for 10+ hour shifts, and provide a uniform with more breathable fabric for merchandisers.
Management was usually good about granting requested days off.
Merchandiser (Former Employee) – Puyallup, WA – October 24, 2017
Total Wine is a fun job! They are great teachers, and there will a lot of learning. Where the product comes from, who makes it, etc... You pour beer at the growler station. They try to teach you most stations around the store, which is nice if somebody calls out. It's a job worth seeking out and trying out!!
Merchandiser (Current Employee) – Arlington, TX – September 20, 2017
a typical day would be putting up stock, grabbing carts from outside, helping customers with carry outs, and maintaining store cleanliness. the environment is very positive, managers are always willing to help when needed and are always striving to get more employee involvement. on Saturdays we can sometimes wear college shirts for gameday and on busy days managers would get lunch for the employees.
Merchandiser (Current Employee) – Florida – August 17, 2017
I never had a problem with an associate or manager, they are very friendly. You learn and even taste a variety of wine, spirits, liqueur and beer on a daily basis. By the way, you can't swallow the alcohol. It's a good work environment.
Recommendations: Manage your delivery more wisely, because every day we have delivery, there is a mess. Unfortunately the store and stockroom doesn't have the space needed for all the products that come in.
Merchandiser (Current Employee) – Cherry Hill, NJ – August 16, 2017
A typical day for my position involves a delicate balance between stocking shelves and interacting with customers. I learned how to better manage my time effectively to satisfy both needs. Management isn't 100% terrible, but isn't great either. Workplace culture is mediocre as many of the employees are cool people and enjoyable to be around, but the job itself in uninspiring.
free lunches + nice discount on Winery direct wines
Merchandiser (Current Employee) – Sandy Springs, GA – June 18, 2017
Total Wine & More is an American beverage chain store which has more than 150 locations over the United States. I decided to work there because I believed there are more knowledge I can learn other than beverage.
Merchandiser (Current Employee) – Sterling, VA – June 4, 2017
A typical day at work for me usually includes: stocking beer and wine, assisting customers to find product, and offering assistance to my co-workers as much as possible.
I've learned how to communicate and work as a team here. I also honed my individual work skills here as well. We wear headsets to easily communicate across the store.
Management sees that everyone is happy and their voices heard. If there's a problem, it will get resolved. Management also encourages everyone to do their best and if their best didn't happen, then there will be another day.
The hardest part of my job is when the shipments of our product come in on Tuesdays. It's a lot of product to put away and only about 2-3 of us to do it.
The most enjoyable part of my job is interacting with customers. I listen and learn new things everyday and I love that.
merchandiser (Current Employee) – Brandon, FL – April 25, 2017
it's a nice and fun place to work if you don't mind working 10 or 12 hour shifts other than that its a great place to you will enjoy it if you like meeting new people everyday and trying different liquors and wines
Merchandiser/Cashier (Former Employee) – Laurel, MD – April 25, 2017
Worked there for 2 year and averaged 60-70 hours a week. Once I started college I was dropped to 5-10 hours a week. Management did not care about doctor appointment or surprised life issues that occurred. Just a typical manager style run place. No leadership ability what so ever.
Everyone is cross trained without raises. If the manager has a favorite which is mainly females you only get a10 cent raise a YEAR. No advancement opportunities.
Seasonal Merchandiser (Former Employee) – West Orange, NJ – April 5, 2017
They need to work on communication among employees but overall this is a great place to work. The place is very diverse and every body respects each other. Managers was cool expect for one manager who was very disrespectful. You learn about about wine beer and spirits and you gain great team work skill here.
free lunch on real busy days or when we reach a high enough sell percentage
Assimilating information about different wines and what best suited the customers interest
Merchandiser (Former Employee) – West Orange, NJ – October 20, 2016
I found this job very interesting due to the fact that I learned about different wines that I never knew of and how they corresponded with particular foods to leave you in aw....I've learned that red wine goes with red meats, and white wines goes with everything else...lol...simplicity at it's best, reigning to be truth according to the ethics of compatibility, in regards to wine. On the weekends I liked to taste test, validating the varieties, whether confirmed to be a bitter or sweet.
Merchandiser (Former Employee) – Claymont, DE – October 2, 2016
The typical work day is fairly tiring but productive. The staff is friendly and willing to help on projects if needed. Teamwork is a big part of the job. The management is fair and open to ideas. The were really no hard part of the job. The most enjoyable of the job was working aside co workers.
Merchandiser (Current Employee) – Bellevue, WA – April 14, 2016
Its a fast paced job. Typically when clocking in during the mornings, Pull Lists are given to each employee so that they may restock shelves that were low with product from previous day. Merchandisers then were given projects to work on throughout the rest of their shift. Projects included setting up displays, assisting customers, retrieving products for customers, moving merchandise around the store, etc. Being a team player is very key. Communication is an important part of the job so all merchandisers know whats going on around the store. Co-workers were very competent. Always willing to lend a helping hand or advice when needed. Management was very kind and fair. When a project took longer than expected, they were very understanding. The hardest part of the job is lifting heavy items for the whole duration of the shift. The most enjoyable part of the job was being kept busy. Its hard to be bored when you're always kept moving.
occasional free lunch for whole staff, kept busy, constantly moving
Scheduling is very sporadic. Some days are only 4 hour shifts, others are as high as 12
Merchandiser (Current Employee) – St. Louis, MO – January 8, 2016
This company is a constant reminder of why people hate big business. These are the things to consider, which you should carefully and consciously focus on if you have any type of financial responsibilities. Low wages, minimum hours, and a dysfunctional team environment. Now, If that sounds like something you're willing to play against the odds, you're a perfect fit! Performance means nothing and employees are not the emphasis of the infrastructure. Unless you're desperate and you're really in a financial constraint, RUN! Don't walk, RUN!
Merchandiser (Current Employee) – Fort Worth, TX – January 4, 2016
I look at the manager binder to see what they need me to do for the day. Go into receiving to see if it needs to be cleaned. Help wine associates with pull list to see what needs to be restocked. One of the best things I learned was having a better understanding of wines, allowing me to assist customers and make recommendations. The hardest part of the job is unloading the truck with no help. The most enjoyable part of my job is helping and meeting customers in the store from all over the world.
Free snacks provided by managers when store is really busy and once in awhile free lunches.
When I go in to Total Wine everyone from the top to bottom has a positive attitude and are willing to help. Management is very lenient and willing to teach with great attitudes and appreciate there staff. The hardest part is getting enough work especially during certain times of the year, but the positives is the knowledge you gain.