Cashier and Merchandiser (Former Employee) – Chantilly, VA – April 20, 2016
Spent two years here and have mixed feeling. My main boss was a total troll and a drag when she was around. the upside was there were a lot of fun people to work with and you learn a lot about beer and wine. The pay is low though, it is retail after all.
Merchandiser (Current Employee) – Melbourne, FL – October 11, 2018
Communication was a big factor here. Not enough was given and some was totally wrong. Jobs were not given to those who knew what was to be accomplished in a correct and timely manner. Never enough time to finish one task before given another one to start.
Merchandiser (Former Employee) – Minnetonka, MN – September 25, 2018
A good place if you can get past the passive aggressive general manager. Other management is decent. Turn over is huge so you're always short staffed and running around like crazy. getting 50 projects handed to you at once that they want finished at the sane time, then getting scolded because something didn't get done. It's job, but a stressful one.
Merchandising (Current Employee) – Claymont, DE – August 24, 2018
Several people have gotten injured here, not from falls or accidents, but from repetitive stress injuries. Shoulders, backs, ankles, knees—people have gotten serious injuries from being overworked. $90 million store, but they run a skeleton crew because they are so cheap. Of course that’s only the merchandise crew. The sales associates stand around all day and chit chat or look at their cell phones. I’m sure they would rate the job highly as they get paid to help a couple of customers and then stand there and wait around for most of their day. There is no promotion from within. Not a single manager there was promoted to the position. They don’t learn the job either, so most employees are more competent than the managers are. The owners are brilliant businessmen who created a highly successful company, but it has grown so large they no longer pay close attention to the day-to-day of the individual stores, so the store managers and district managers run the show, and they aren’t competent.
Overtime, some positions require little work
Overworked, poor pay rate, incompetent managers, no chance at promotion
Merchandising (Former Employee) – Washington, DC – August 18, 2018
The product categories make the business an interesting place to work. Coworkers are great, outside of the work environment. Management has turned over too much in the last 4yrs resulting in frustration and lack of trust throughout the company.
Merchandiser (Current Employee) – Houston, TX – March 24, 2018
The people in that environment are the best as the managers will help you throughout the day if you need it. Coworkers are easy going and great to wrok with, giving you the feeling of a good day to work.
Merchandiser (Former Employee) – Albuquerque, NM – February 20, 2018
The scheduling was completely random, with little regard for personal time. Management was incompetent, they would rarely help with tasks and provided almost no on the job training. The attitude was basically "Figure it out yourself". I remember around 7 employees quitting within two months and they all had similar complaints. Also, I never received a pay raise that was promised in my interview. I cannot recommend this company in good faith. I think this could be a good place to work if the management changed. Maybe give more than a 30 minute break for 10+ hour shifts, and provide a uniform with more breathable fabric for merchandisers.
Management was usually good about granting requested days off.
Merchandiser (Former Employee) – Puyallup, WA – October 24, 2017
Total Wine is a fun job! They are great teachers, and there will a lot of learning. Where the product comes from, who makes it, etc... You pour beer at the growler station. They try to teach you most stations around the store, which is nice if somebody calls out. It's a job worth seeking out and trying out!!
Merchandiser (Current Employee) – Arlington, TX – September 20, 2017
a typical day would be putting up stock, grabbing carts from outside, helping customers with carry outs, and maintaining store cleanliness. the environment is very positive, managers are always willing to help when needed and are always striving to get more employee involvement. on Saturdays we can sometimes wear college shirts for gameday and on busy days managers would get lunch for the employees.
Merchandiser (Current Employee) – Florida – August 17, 2017
I never had a problem with an associate or manager, they are very friendly. You learn and even taste a variety of wine, spirits, liqueur and beer on a daily basis. By the way, you can't swallow the alcohol. It's a good work environment.
Recommendations: Manage your delivery more wisely, because every day we have delivery, there is a mess. Unfortunately the store and stockroom doesn't have the space needed for all the products that come in.
Merchandiser (Current Employee) – Cherry Hill, NJ – August 16, 2017
A typical day for my position involves a delicate balance between stocking shelves and interacting with customers. I learned how to better manage my time effectively to satisfy both needs. Management isn't 100% terrible, but isn't great either. Workplace culture is mediocre as many of the employees are cool people and enjoyable to be around, but the job itself in uninspiring.
free lunches + nice discount on Winery direct wines
Merchandiser (Current Employee) – Sandy Springs, GA – June 18, 2017
Total Wine & More is an American beverage chain store which has more than 150 locations over the United States. I decided to work there because I believed there are more knowledge I can learn other than beverage.
Merchandiser (Current Employee) – Sterling, VA – June 4, 2017
A typical day at work for me usually includes: stocking beer and wine, assisting customers to find product, and offering assistance to my co-workers as much as possible.
I've learned how to communicate and work as a team here. I also honed my individual work skills here as well. We wear headsets to easily communicate across the store.
Management sees that everyone is happy and their voices heard. If there's a problem, it will get resolved. Management also encourages everyone to do their best and if their best didn't happen, then there will be another day.
The hardest part of my job is when the shipments of our product come in on Tuesdays. It's a lot of product to put away and only about 2-3 of us to do it.
The most enjoyable part of my job is interacting with customers. I listen and learn new things everyday and I love that.
merchandiser (Current Employee) – Brandon, FL – April 25, 2017
it's a nice and fun place to work if you don't mind working 10 or 12 hour shifts other than that its a great place to you will enjoy it if you like meeting new people everyday and trying different liquors and wines