Front End Team Member (Former Employee) – Huntersville, NC – November 16, 2017
Day was pleasant Heavy load of physical work for a cashier position As a cashier the manager expected the cashiers to clean bathroom and trash bins I ended up having to load grocery carts outside Heavy volume of work moving cases of beer and wine through belt at cashier counter Manager expected me to be on a ladder 30 feet in air loading boxes on shelves, when she knew I did not have medical insurance.
It was pleasant working with people and helping them with billing transactions at cashier counter
The manager I had was not considerate of safety for someone with no insurance.
Front End Supervisor (Current Employee) – Tucson, AZ – September 13, 2017
Had one manager that was very good, focused on team building and individual goals and development. Transferred stores and now have a manager with no interest in employees, too worried about being friends with people to hold them accountable to their job responsibilities.
Can make a career out of it if you have a good manager
It isn't dependent on your performance as much as who you know
Front End Team Member (Former Employee) – Palm Desert, CA – July 9, 2017
Working there was great and fun. Enjoyed working with my coworkers I had. Holidays were fun got to be in theme with them. And contests on selling a specific product or quantity of them . Overall enjoyed my time there.
FRONT END TEAM MEMBER (Former Employee) – Albuquerque, NM – June 1, 2017
First off, the environment at first seems ok, especially the customers but the hours they give you and the pay IS NOT WORTH IT. The management just sits around at the front end chit chatting while everyone else works. I can't describe how many times that angered me. Let's not forget the favoritism is RIDICULOUS. Also getting written up for ridiculous things and knowing the managers don't have your back.
Front End Team Member/ Sales and Service/ Reciever (Current Employee) – Sarasota County, FL – April 4, 2017
If you want to work all day and build upper body strength then this is the job for you. Full time employees may be either 40 or 50 hour target per week depending on the position. 50 hours a week is mandatory for management. Part time is 30-40 hours in season, off season expect much less (15-20 hours). Pay is average for retail in this area of town. Company expects high volume for little reward to employee. No set schedule and very little employee development unless you constantly push for it. Very little internal promotion, management is mostly outside hires. Fast expanding company privately owned. Lots of policy changes every year, so it's hard to be consistent. Overall an okay place to work but very demanding on both body and mind. Average shift is 10 hours a day, sometimes 11 or 12. One 30 minute unpaid break for any shift over 6 hours. On your feet all day every day. Scheduling is terrible. High turnover in all positions from CEOs down to store level positions. Always hiring because of it!
Front End Team Member (Current Employee) – Tempe, AZ – March 29, 2017
I have worked part time at Total Wine as a second job for 2 years and love it. The management team at my store is great and the people who work there are helpful and good workers. It is a good second job and i have had no problem getting time off when I need it. The pay is not great but if you just need some extra money it is good.
Front End Team Member (Former Employee) – Fort Worth, TX – January 8, 2017
Every day running smoothly with the assistance of other FETMs and management; polite and professional environment where management showed their care for their employees. Only issue was not enough payroll hours to keep on seasonal help; was such a shame.
Front End Supervisor (Current Employee) – Manchester, CT – July 6, 2016
Working for Total Wine is an opportunity to make connections with people who have extensive knowledge on both leadership and the products they sell. While challenges can include meeting deadlines and anticipating issues, they are more than achievable with a successful team.
Front End Team Member (Former Employee) – St. Louis, MO – January 14, 2016
Total wine is a great concept new market in mo. Extremely reasonable prices and a great customer base.... But as far as the job it's self not so much the schedule is weekly and usually put up on Friday so you have no time to plan any other activities than WORK they ask you to come in early or stay late and show no appreciation! Basically if you aren't friends with management you will not get anywhere in this company! Breaks are slim to none 30min and back to work when your working a 10 hour shift.
Free lunches at busy times, wine tasting
Short breaks, no advancement, no life, horrible management
Front End Team Member (Former Employee) – Richmond, VA – November 17, 2014
I Loved it here... The hours where quite long sometimes (worked full time). Coworkers made it a delight working here and SOME customers as well. You get to try samples of wine and beer! And take some free bottles of wine home sometimes, which was awesome! They got wine/beer classes! It was an enjoyable experience...
Management, Co-Workers, They Give You Hours (if you want it)
Front End Team Member/ Front End Supervisor (Former Employee) – Roseville, CA – October 25, 2014
As a cashier days can be very boring during the slow seasons, however, management is nice and attempt to make days interesting with contests. Trying to get a promotion is easy to be a supervisor moving into management is difficult. Working full-time and going to school full-time can be difficult keeping the work hours up there to pay bills but they are willing to work with you the best they can.
Fun and friendly atmosphere with lots of focus on learning.
Front End Team Member (Former Employee) – Vancouver, WA – December 6, 2013
I started here before the store was even open to the public. In the beginning the store set up was intense, a lot of heavy lifting and nearly full time hours, which is unexpected for a part time employee but not a bad thing at all.
Once the store opened a typical day at work consisted of ringing out customers, having a friendly face, keeping the front end clean, and attempting to upsell the featured wines to every customer. The most enjoyable part of working here was definitely the fact that every customer was always in a good mood and never seemed to have a negative attitude. The hardest part was having to push cheap, second rate wines on customers simply because they were the ones with the biggest profit margin.