Cashier (Current Employee) – Kendall, FL – February 6, 2018
It can be a little overwhelming at times if you are not use to working in a high paced job such as Total Wine and More. We deal with a lot of customers who ask for strategic things that sometimes can and cannot be found in the store. It takes patience and time working there.
Cashier / Service Associate (Former Employee) – Cherry Hill, NJ – January 23, 2018
A typical day at work was either being hectic or very slow. Usually it was nice and busy up at the front with the registers. If I was out on the floor, I was packing out or helping people find product. Managers are... okay, at best.
30% off of wine, 10% off of spirits and beer singles.
It was good to get more experience in the field ,especially with the tastings. I loved that part. I told them I wanted to be on the selling floor and to do tastings ,but they usually put me on the register., while only a few days on the selling floor.most times I couldn't get help with finding merchandise.I had to struggle. I got quite a few opportunities to do tastings, and was very happy about that.
Cashier (Current Employee) – Silverdale, WA – August 2, 2017
Great place to work! The management team is very responsive to the needs of its employees and customers! There is on-going training which allows for you to say up-to-date on new products and services so that information can be passed onto customers.
Cashier (Current Employee) – Florida – May 8, 2017
the people that i work with are ok. management is not bad at all some are strict but very friendly. if you dont mind working long hours 10- 12 then you would enjoy this job. as for me, i do not enjoy this job at all. i feel like i live at work more than i do at home. i thought there would be a possibility for advancements, but if you do not know anything about wine nor sell the WD products then you can forgot about being promoted.
Cashier (Former Employee) – Tukwila, WA – November 16, 2015
I learned on how to correctly taste and describe the feel of wine. And how to juggle time on busy holiday hours.
Management and co-workers were all always on top of each other. Always knowing exactly what they should be doing which was very helpful.
The hardest part of the job was probably to sell product. I personally don't like being hounded by sales associates so I expect the same in return. And the most enjoyable part was being able to taste new product. So I could give reviews on product if I was asked.
Cashier (Former Employee) – Claymont, DE – May 27, 2013
My typical day stated at about 9am and didn't end till about 6 or 7 pm. I learned about numerous wines. Management was pretty good and understanding. Co-workers were great and helpful. The hardest part was being on my feet for 10+ hours at christmas time.
Cashier (Former Employee) – Springfield, VA – January 8, 2013
A typical day is around 10-13 hours with a 30 minute lunch. Be prepared to get the life sucked out of you for around 8.50 an hour (starting VA wages). Everyone starts out as a cashier, unless you have 10+ yrs of wine or management experience. If your under the age of 30 and have a college degree be prepare to start at the bottom and I mean bottom; minimum wage, cleaning taps and wine spills, cashiering, and merchandising. This company does not like young people moving up the ladder fast. The top 50% of the company is controlled by rich old men. So I suggest you start taking up golf and learn to like whiskey, all on your minimum wage pay, in order to move up the ladder. Each store has only a few select number of full-time cashiers, wine associates, and merchandisers, who are approved by corporate. So don't expect to get benefits (paid time off, medical, dental, or 401k) unless a full-time employee leaves or you are specifically hired as one. Managers must work a min. of 50 hrs a week. The company's main focus is on Winery Direct numbers (wine that you cannot find anywhere else but total wine) and percentages, so DO NOT go into the job stating you love Kendall Jackson or any other wines you can find at the local grocery store. Your job, your bonus, your holiday lunches, any perks, and the whole success of the company is determined by not selling such brands as Kendall Jackson, Barefoot, Woodbridge, JLore, ect... It's an on going battle to persuade the customer into give up their grocery store favorites and get them into WD wines, (which the customer can become very hostile about)more... because your future with the company depends on it. Also, you only get discounts on WD wines. There is no discount on beer, except for singles. This is a very young company with a solid business plan, but they need to work on standardizing breaks, benefits, employee award programs, and at least giving some kind of benefits to part-time workers. They could use some time to fine-tune their business plan. The company is also involved in some political struggles to have state liquor stores abolished in ABC states. For instance, they will not be opening more stores in VA until the state government abolishes ABC stores and lifts liquor restrictions. Now ABC agents are purposefully targeting TW&More stores with Minor Sting Operations in hopes of quieting the company's lobbying agenda. This means more chances that you could sell to a minor and land yourself in federal prison. Applicant beware.less
30% discount on wine, 10% on single beers
hours, work life balance, corporate managment, advancement opportunites, political and legal aspects of selling alcohol, you could sell to minor