I was a wine consutlant and they did compensate with 12 free bottoles of wine every month to rate. There was alot of climbing up and down ladders and getting cases of wine from stock. I learned aolot about wine as they do send you to wine tastings and i did get to meet some winemakers.
Wine Associate (Former Employee) – Bay Area, CA – November 1, 2017
They hire non-industry people in upper management with six-figure incomes who know nothing about the wine, craft beer or spirits industry. They assume if you can manage a Wal-Mart or Home Depot, you can manage a wine store. The in-store managers are nice, but their regional managers are grade-A morons. They are slow to promote from within and would rather hire someone who managed a Foot Locker than move someone with actual industry knowledge into a leadership role. Benefits are wonderful. Pay is poor unless you're a manager. They treat wine like a commodity. There's no genuine passion for the product, half of which are labels they buy with exclusive control on and they get for pennies on the dollar and mark up a ton. It's just a commodity to them. They might as well be selling widgets.
No hope to advance. They hire managers from outside the industry.
Wine Associate (Current Employee) – Spokane, Washington – October 5, 2017
Great company to work for, good benefits, pay could be better considering most people are working in more than one position in the store. The management is pretty good most of the time. The only things are that it is retail so you pretty much have no social life and you can't plan for anything because your hours are never the same. They won't fire people even if they are dead weight because they don't want to have to go through more training for new employees.
You will find yourself organizing, cleaning, doing shipment, saling,making labels, doing orders and at times other people jobs. Very relaxed , sometimes demanding ,overrall the weekend is what makes it fun.
I have to push for things that were promised during my interview. I like to learn so that is really the only thing holding me there. I feel like if i need something fixed i have to beg and fight for it
Fun place to work if you are a sales driven individual with more energy than a hamster on cocaine. The best part of the whole company is the education. I learned more at this job in one year than i did in my entire 5 years at a previous job. For the most part management is good at the store level. Regionally, however they are more disconnected and don't understand the needs of the employees. There is a lot of miscommunication and some kinks to be worked out in HR. Hardest part is moving up and most enjoyable is the experience and the education
very giving company, great education and fun environment
bad communication, and no clear advancement oppurtunities within the company
Awesome job to work at to gain customer service skills as well as sale tactics skills. Management is great and extremely informative. Great atmosphere, Decent pay for a retail job and awesome discounts. Total wine and more is a great part-time job!
Enjoyed my working with my employees and the amount of information to learn more about every product was available. The downside was that there was no room for advancement and the pay was very minimal for the amount of work put in,
Wine Associate (Current Employee) – Sterling, VA – March 15, 2017
On a typical day, wine is pulled from the overhead and stocked on the shelves. Web Orders are processed for online orders. Point of Sale is done by all. Tastings are conducted on Friday and Saturday. The delivery truck comes each Tuesday and new product is stocked on the shelves or stored in the overhead
The strategy was changed so that all employees have the same job
Fun place to work. Too much turnover in management, though.
Spirits Associate (Former Employee) – Rancho Cucamonga, CA – December 29, 2016
Very fun place to work. The schedule is flexible and the staff is really energetic and amiable. However, the store I worked at had 4 store managers in two years, not counting Assistant Manager turnover as well. The new managers encouraged some of the more tenured staff to quit in order to hire people from the new managers former jobs.
Good store, good company, they actually seem to care about their employees and take really good care of them. I remember working over the Holidays and every day there was a catered lunch for the staff paid for by the company because they knew it was just a particularly busy and exhausting time. Lots of room for careers, too, if you're into liquor as a lifestyle.
Wine Associate (Former Employee) – Town and Country, MO – June 22, 2016
I recently worked for this company & I must say it was a bit different. There are way too many managers working under one roof and they tend to not pay much attention to the employees. I felt working here my opinion was not important unless it made the store money. They constantly scheduled me to close and when asked why, they'd say "some employees just need to do better." Not very manger like if you'd ask me. I just did not feel like I was a part of the store. There is some good that came out of being there however. We got free cases of wine, always tried new product , & during the holidays the free lunch was awesome. Besides that the customers were amazing and they made the job worth it at the time.
Customers, food, and self satisfaction
Always felt belittled, & they do not consider your life outside of work unless you're a manager
Wine/Sprits Associate (Former Employee) – Tustin, CA – May 4, 2016
Total wine is a Hub for tastings planning and hard work. Taking care of the customers is our number 1 Goal, with keeping product on the shelves and being knowledgeable about the product. Plus having recommendations for new ideas, so customer will have other options.