Cashier and Merchandiser (Former Employee) – Chantilly, VA – April 20, 2016
Spent two years here and have mixed feeling. My main boss was a total troll and a drag when she was around. the upside was there were a lot of fun people to work with and you learn a lot about beer and wine. The pay is low though, it is retail after all.
Manager Assistant (Former Employee) – Florida – May 8, 2018
Company makes offers and promises on advanced placement and growth especially in their MIT program, however has a turnover rate of over 70% in assistant managers.
The company and executive team members in the Florida market forbid taking care of team members in both pay and work life balance. Managers would pay out of pocket to provided team members with lunch , bus or uber fare to assist in overall team moral.
The company is biased to male managers and does not openly publish open positions, it is based on the old boys club.
The company has a supposed hotline number for people to call anonymously with any complaints or issues with co workers or managers. unfortunately it is not confidential. The store manager and other members of management is notified and then confront the team member who sent in the issue. It is truly disturbing and a HR nightmare. I dont know how this company has not been sued. The lack of HR representation, understanding and education is disturbing.
management/ uniform polices ruined this job for me
CASHIER/SERVICE/SALES TEAM MEMBER (Former Employee) – West Hartford, CT – April 25, 2018
Management absolutely sucked. out of the 5 managers, only one was good and treated employees fairly. And after working there for six month the owners got more strict with their policies on tattoos and piercings. When i was hired, my tattoo and piercings wern't a big deal and then all of a sudden we had to cover tattoos and take piercings out. They lost multiple really good employees from my location alone never mind all the other stores as well.
manager (Current Employee) – Sarasota, fl – April 24, 2018
Overall Total Wine is a very fun place to work. Location to location managers vary and that is to be expected. I have had bad, good and great leadership while working here. I am currently in management and my senior leadership is very helpful and supportive. Being an internal promote is tough but I believe it is better here than 90% of retail. I highly recommend applying and having some conversation to see if it is the right fit for you. The days are long for full timers but they are never ever boring. It's retail so weekends are a must. If you work hard and truly put your all into it you will advance sometimes it may seem slow. Remember you advertise for yourself and push to learn new things don't wait on it to come to you.
Free wine, lot's of training, changing environment, encouraged to make mistakes
Long days, work life balance is hard but not impossible
Marketing/Advertising (Current Employee) – Bethesda, MD – April 8, 2018
A typical work day consists of a lot of emails, collaborating with team members and having a strong follow through to complete projects that have deadlines. If not carefully applied, your projects will get slowed down trying to resolve. The department where I work has a very supportive management team with a open door. We all have a great passion for what we do and everyone goes the extra mile to support one another. The hardest part of the job is maintaining a work/life balance. It's very difficult to unplug on the weekends because there's so much work to do to even keep up with the fast paced environment. When our team get's finished with a project we have to work hard to catch up with our individual projects. On the plus side, you definitely learn a lot on the job and get to work with some great people. There's always food supplied and fun activities that go on around the office to keep our morale up. I would recommend working here for people whom are willing to learn in a fast paced environment.
The managers are not effective leaders, and neither do they promote advancement. However, the rest of the staff are great people. The most enjoyable part of the job is engaging customers and learning about the products.
Manager (Current Employee) – Bethesda, MD – April 4, 2018
Company has no clear strategy or culture; no career advancement opportunities. The company is growing rapidly which is great, however, it is not done with an attention to detail that provides for long-term success.
This place is a mess- they've had multiple CEOs in the last 2+ years, department heads and org structures change almost quarterly leading to no cohesive vision. Thousands of dollars worth of decisions are made in reaction to very short periods of times, very reactionary, leading to insane hours of re-work that could be avoided by planning further ahead. Career advancement is difficult because they usually just choose to bring in outside hires. Very little diversity. 45 hour minimum work weeks, 4 official holidays/year, not eligible for bonuses under Director positions.
Supervisor (Current Employee) – Fort Myers, FL – March 27, 2018
The Management staff at the Ft. Myers location lacks the ability to communicate as well as the ability to lead by example. There’s clear no direction or vision. Often times upper management refuses to assist during critical times.
Merchandiser (Current Employee) – Houston, TX – March 24, 2018
The people in that environment are the best as the managers will help you throughout the day if you need it. Coworkers are easy going and great to wrok with, giving you the feeling of a good day to work.