StarHub Employee Reviews

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2.0
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Traditional
Associate Engineer (Former Employee) –  SingaporeAugust 26, 2019
They succumb to the traditional set up and they are not competitive with the salary, the technology, the investment and on the people. They are much focused on saving rather than improving. The qualification of their personnel on their appointed jobs are questionable and the salary is not aligned with the experiences, like their salary ranges are low
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4.0
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Productive and Learning place
Senior System Engineer (Current Employee) –  SingaporeJuly 13, 2019
I have learnt good IT skills.
Got opportunity to work on various technologies.
Work and life is well balanced.
Being I'm foreigner Considering less pay will not eligible to bring my family (dependents) . Otherwise StarHub is a very good place to work
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3.0
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mundane but acceptable
Technical Support Analyst (Former Employee) –  Tai SengMay 23, 2019
colleagues were great but tend to give off a very cold aura and liked to stick within their own teams, however when asked to be left alone they felt team bonding was more important. pretty uncomfortable experience because of the clique situation but in terms of advancement, do not see much opportunities.
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3.0
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Normal working environment
Business Operation Consultant (Former Employee) –  MacPhersonMay 22, 2019
Not much job advancement given to staffs, most of the employers are contract.
Typical day of work are mostly admin ad hoc and a lot of things are being pushed around for honest people to clear.
Pros
Free yakult and fruits once a month.....
Cons
No job advancement is given most of the time.
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4.0
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Good employee benefits
Technical Support Analyst (Former Employee) –  Tai SengMay 21, 2019
Everyday answer calls and help customers to solve their problems. There are a lot of employee benefits in StarHub. However the management can be better.
Pros
Good employee benefits.
Cons
Management of the team are quite bad.
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3.0
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Eye opener
Temporary Finance Assistant (Former Employee) –  MacPhersonApril 8, 2019
I have learned that not every company is the same despite being well known. However I have learned to be more patient and managed to learn a few things like be more independent, get over my fear. I dont have any friends there maybe due to age gap or experience. Stressful but once you adapt and willingness to learn you will be able to go through it. You are alone most of the time and as a newcomer who is still learning the whole job scope its really hard.
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3.0
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Fun, yet demanding environment
Customer Service and Sales Executive (Former Employee) –  SingaporeMarch 19, 2019
I started the day with follow ups on my cases if there is any, once the retail shop opens where customers would come for their transactions where we will serve them on a queue basis. Lately, the management had been implementing telesales leads for more sales revenue.

The team staffs and managers in the outlet are always dynamic and helpful towards one another while the higher up management always focused on the results desired.

The challenges that we always faced would be as a frontliner, we will deal with customers, some can be nasty, disputive and unreasonable and we will have to solve their issues as professionally and quick as possible. While that being said, the team would work well as one to make sure operations on a daily basis would go smoothly.
Pros
Enhances Communication Skills
Cons
Long Hours & Irrelevant workload
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5.0
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Productive and Fun Work place
Solution Architect, Business Analyst (Current Employee) –  UBIFebruary 12, 2019
Good at Work and balanced life.
learned lot with new implementations of Dynamic products.
Great management skills.
Enjoyed all over my journey at Star Hub.
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4.0
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Secretarial Works for 19 years
Confidential Secretary (Former Employee) –  Ubi AvenueJanuary 17, 2019
- A great place to learnt all these years, although company internal
re-structure quite frequently.

- Overall staff benefits entitlement is above average.
Pros
Extensive Health Screen Incentive for middle age staff.
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5.0
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Productive
Lead Systems Analyst (Former Employee) –  SingaporeDecember 14, 2018
Good environment, Effective team work, robustness of the IT applications for a 24 x 7 mission critical system, resolution of technical issues, test and develop system software.
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4.0
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fun place
Principal Engineer (Current Employee) –  UbiNovember 29, 2018
Typically start at 9am. monitoring of traffic and troubleshooting.. Many online courses to take. The managment is also very helpful and cheerful. The most interesting is the friends there
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5.0
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Always busy
Customer Retention Management Officer (Former Employee) –  Tai SengNovember 28, 2018
Everyday there's new story to tell
Learned how to be fast and attain a level senior and mentor to the new employees.
Immediate managenent is fairly tries to help but top heads would only want to safe the money. Will reduce your bonus and so on.
Difficult customers are troublesome but once u manage it is easy to tackle.
Colleagues.. Are the ones who made the journey worth ot
Pros
Free movie tickets once a yr and alot of channels merchandises
Cons
Nothing from starhub
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4.0
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Good colleagues, recognised staff contribution, reasonable renumeration
Senior Manager (Former Employee) –  SingaporeNovember 22, 2018
1) Open working environment
2) Supportive Management
3) Provide opportunities to grow
4) Provide opportunities to change job scopes
5) Encourage learning and skill upgrade
6) Fun and supportive colleagues
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3.0
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Starhub customer service team is not an easy job
customer Affairs consultant (Former Employee) –  Tai SengNovember 21, 2018
Worked for three months as Starhub Customer service team as it was the period of time they were having high volumes of CS enquiries. From Starhub, I have managed to learn about the basic of Customer Service, which allowed me to bring forward to my other customer service careers after that.
Pros
Great office location
Cons
Na
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4.0
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Same
Senior Project Manager/Program Manager (Former Employee) –  Singapore, Paya LebarNovember 15, 2018
Similar as previous as it is the same company and department.

For Project Management, a number of job scopes were outsourced and team need to be good in managing the vendors, scope of work properly after take over from presales team.
Pros
Long Hours with a lot of technology and services to learnt.
Cons
Scope creep may happen.
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4.0
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Good Team Work
Bid Manager (Former Employee) –  Singapore, Paya LebarNovember 15, 2018
A good workplace where team work and respect are given for every individuals.

However the various teams need to be aware of the highly competitive market going ahead and conscious of the cost to continue substain in this market.
Pros
Highly subsidize mobile and broadband subscription for usage
Cons
Telecommunication company need to restructure due to cost
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4.0
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Challenging job
Pricing Manager / Buyer (Former Employee) –  SingaporeNovember 13, 2018
workplace culture is like a family business. work life balance for sure. No one in the management will reply to your email after 7pm. must be a quick learner.
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4.0
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Fun and Conducive Workplace
Confidential Secretary (Current Employee) –  SingaporeNovember 5, 2018
StarHub is an innovative telecom provider with a conducive working environment, excellent teamwork and fun colleagues.

StarHub promotes work life balance with quarterly early release to spend quality family time. It is good company to work in.

My journey in StarHub will always be a memorable one.
Pros
Work Life Balance
Cons
Fact paced environment
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4.0
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Good and healthy workplace
Engineer (Current Employee) –  19 Tai Seng DriveNovember 5, 2018
Good team work and spirit among members. Understanding and supportive boss. Work environment is peaceful and relaxing. Motivated to work and produce result
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4.0
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A good company to work with
Lead System Analyst (Former Employee) –  UbiNovember 1, 2018
StarHub is one of top companies in Singapore to work with, colleagues in StarHub are working hard and friendly, in the big office, everyday there is a lot of discussions group standing here and there, work with StarHub, you will have better work and life balance as well.
Pros
Good working environment
Cons
Repeating jobs are more.
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Overall rating

3.8
Based on 139 reviews
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3.7Work/Life Balance
3.6Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture