SingTel Employee Reviews

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Good environment
Customer Service Officer (Current Employee) –  Raffles PlaceNovember 28, 2017
a nice place to work at. supportive colleagues who’s willing to guide and teach you along the way. understanding colleagues and a very positive coworkers.
Pros
Free Lunches on occasions.
Cons
long hours.
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Technical Support
Senior Customer Service Care Officer (Former Employee) –  RafflesNovember 22, 2017
Handle day to day Work Tasks which include Attending to Multiple Customer Accounts to meet their Business Request and Timeline

Handle all Technical Enquiries on Home Helpdesk, Troubleshooting and Remote Assistance
Pros
Fun and exciting place to work
Cons
no comments
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Excellent
IT Support Engineer (Current Employee) –  SingaporeNovember 1, 2017
Excellent Employer, but loss of Project this Oct. 31, 2017.
• Responsible for the installation and maintenance of broadband services.
• Hands on experience configuring Aztech, Netgear, and Cisco Router/WI-FI with DHCP and etc.
• Provide technical support for sales representatives, clients and business partners.
• Deliver technical- and sales-oriented solutions to clients and business partners.
• Educate and persuade clients and business partners regarding the technical merits of solutions.
• Plan and implement optical fibre, LAN and telephony cabling in customers’ premises.
• Plan and implement Wi-Fi network in customers’ premises.
• Setup and configure equipment’s for broadband triple play services.
• Carry out configuration on routers and switches.
• Own end-to-end service delivery to ensure first-time right installation and restoration work and meet service delivery standards.
• Design and deploy networks.
Pros
travel allowances
Cons
9am-8pm
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Hectic
Team Leader - Web Chat (Current Employee) –  SerangoonSeptember 9, 2017
Singtel is a great company, they are innovative and is always trying to be ahead. I love working for Singtel. I have worked with Singtel for about 7 years now and currently looking for a change.
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Many benefits
Associate Engineer (Current Employee) –  Pasir RisSeptember 8, 2017
Working under pressure. Good Environment and workplace. Bosses are supportive all the time. Many benefits as a staff. Bosses supervision is at highest level.
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Comment
Senior Customer Service Officer (Current Employee) –  Ang Mo KioAugust 24, 2017
A good company to work if the Management take care of their staff and know their value.

Salary is justifiable.

Working environment not too bad.

Good access on networking
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good place to work
Internee (Former Employee) –  SingaporeAugust 6, 2017
internship was done here.Based upon college requriement was shortlisted for this role.EV hub is innovation based company who are into battery operated car manufacturing.
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Great working environment.
Customer Relationship Manager (Former Employee) –  SingaporeAugust 1, 2017
Singtel is my first official full time employment and I was extremely privileged to work for one of the biggest organization in Singapore. My satisfaction comes mostly from retaining our high spending customers.
Pros
Staff discount
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Productive and fun workplace
Sales Promoter (Former Employee) –  SingaporeJuly 31, 2017
A good job for those who wants work life balance. Get to meet plenty of people from all walks of life. Good place to learn, experience and grow. over all the job is enjoyable
Pros
Get to team up with different people most of the time (Expand social life)
Cons
salary wasn't much
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Flexible and fun enviroment.
Customer Service (General Enq Mobile) (Former Employee) –  Ang Mo KioJuly 29, 2017
-Handle all general and trouble shooting calls.
-Escalate cases to relavan department within SLA.
-Manage irate customer's and assist with Manager call back's.
-Fun and happy enviroment.
-Call handling with irate customer's as per day there can be 10 Manager call back's.
Pros
No formal attire required.
Cons
Contract position.
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Challenging environment with good colleagues
Customer Care Officer, Corporate Post-Sales (Former Employee) –  SingaporeJuly 18, 2017
A typical day at work would involve answering phone calls and handling complaints from corporate customers. I've learned to be patient and handle complaints professionally.
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company sent employee to course twice a year. free resort at employee
Senior Associate Technician (Former Employee) –  singaporeJune 25, 2017
Troubleshooting outside customer end, phone line or fiber network. configuration on SDH equipment. 24 hr on job call. Course training for employee for new application. Able to alone at site.
Pros
own time lunch break
Cons
free company for you and family
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fun and nice working environment
billing executive (Current Employee) –  serangoon northJune 9, 2017
good place to work, colleagues are friendly and fun. lesser poltics.
earn to be a better team player, more patient with customers. hate to handle unreasonable customer. feel happy whencustomer compliment me.
Pros
gd benefit
Cons
job not stable
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Productive work place
Solution Architect (Current Employee) –  ComcentreMay 5, 2017
There is alot of challengers in career growth, The culture is so different. It is good place to improve knowledge

Quality Assurance
it has many standards
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Job Security at its best
Associate Engineer (Former Employee) –  SingaporeMay 1, 2017
If you are after job security then SingTel is the perfect place for you. The Job Work / Life balance and Management is second to none. But do not expect fast or quick advancements nor big salaries, unless you are going for top positions.
Pros
Job Security
Cons
Slow progression
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Productive
Engineering Officer (Former Employee) –  Marine ParadeApril 24, 2017
Prepares source data for computer data entry, e-mail, doing maps and scans documents and most importantly dealing with contractor after created the map.
Pros
Near to home
Cons
Contract
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Get along well with colleagues
Senior Associate Engineer (Current Employee) –  Seletar Satellite Earth StationApril 18, 2017
Was quite contented with the current work arrangement but was willing to learn a bit more. Glad to be stationed away from all the big bosses and politics of a big organisation.
Later however, was chosen to assist 2 managers from 2 departments and help"close the gaps" between them so that these 2 departments can work together seamlessly. Previous attempts were not successful. Required to attend regular meetings which I was not looking forward to.
Totally not looking forward to this new job scope because I prefer to be on the ground doing "hands on" work.
Pros
Colleagues are helpful and willing to help and teach
Cons
A micromanaging AD who is so accomodating to clients that those below him takes all the brunt.
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Family based culture
Customer Care Officer (Former Employee) –  Bukit BatokApril 17, 2017
The time I had with Singtel was enjoyable as our colleagues are keen to help whenever I stumble into a tricky situation/task. We treat one another like family.
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Fun workplace
Billing Executive (Former Employee) –  SingaporeMarch 27, 2017
Environment is definitely fun with different teams working together. Have good benefits but hard to climb due to alot of the same position colleagues.
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good environment
Customer Service Officer (Former Employee) –  RafflesMarch 21, 2017
good environment and good colleagues. Colleagues are they willing to teach and good pay. the management is excellent and on time, more expectation. ..
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Overall rating

3.9
Based on 158 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.5
Job Security/Advancement
3.6
Management
3.4
Culture
3.7