Singtel Employee Reviews

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1.0
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Extremely Bureaucratic, Slow moving with a poisonous work culture
Employee (Former Employee) –  SingaporeNovember 11, 2019
Positives:
1. Good Work-Life Balance

Negatives:
1. No clarity about roles and responsibilities
2. Poisonous work culture where racism is actually encouraged
3. Very poor paymaster
4. No flexibility in work hours
5. Culture of not taking responsibility
6. Extremely Bureaucratic

Only come here if you are looking for a source of income without any aspirations of growing professionally or learning anything new.
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3.0
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Good colleugue
Customer Service Officer (Current Employee) –  Bukit BatokOctober 31, 2019
Speed is not always the most important factor for an employer. Instead of a fast pace, an employer might value a steady, consistent pace. Or, an employer might hold accuracy, thoroughness, and attention to detail in high regard. Consider the difference between working in a research library, a TV newsroom, and a hospital. The best approach is to play up your strengths that match the job description to emphasize why you’re the best person for the job.
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3.0
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Rigid
Senior Executive (Current Employee) –  OrchardOctober 12, 2019
Organisation has many layers of red tape. There's a lot of new businesses forming from Singtel, but low risk appetite of management makes the new businesses always playing catch up to the true tech start-ups.
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3.0
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Relaxed and engaging
Representative (Former Employee) –  serangoon northOctober 9, 2019
Handle clients with many inquries on their desite to obtain a new price plan for their postpaid subscription and the device they wish to obtain. Basic troubleshhoting on device error if any. Identifying thier billed charges on being accurate. Suggesting roaming facilities whilw clients are on vacation or business trips overseas.
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4.0
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Peaceful environment
Telemarketer - Part-time Staff (Former Employee) –  SingaporeSeptember 30, 2019
Management does a review on your work every few weeks and recognises your effort when work is done well. They motivate their employees to improve themselves constantly.
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4.0
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Good work place
Technical Support / Field Support Engineer (Former Employee) –  SingaporeSeptember 29, 2019
The Singtel Group is Asia's leading communications group.
We provide a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT) and digital solutions.
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4.0
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Long established
Talent Acquisition Manager (Former Employee) –  SingaporeSeptember 24, 2019
Telco evolving with other businesses to sustain the success and reputation.
Leader in digital implementation and adopting cutting edge technology and providing services to clients
Pros
Good service
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5.0
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Productive and good place to work and learn
Systems Analyst (Former Employee) –  SingaporeSeptember 23, 2019
A good day at work starts with identify unsolved problems or unfinished business from previous day.
I learned how to manage problems and review multiple problems as quickly as possible.
I found it challenging dealing with impatient customers. Especially the non-english speaking clients with bogus technical needs.
Lunch breaks and smoke breaks are usually the best part of working. I get to unwine and have few minutes chats with other colleagues. Its a moment to relax, smile and listen to jokes and comics from co-workers.
Pros
Flexibility work schedules and timing
Cons
Work travel distance for me
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5.0
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Customer Service in call centre related.
Customer Care Consultant (Former Employee) –  SingaporeJuly 16, 2019
Making inbound and outbound calls. Solve people's enquiry. Rotational working shift. Feel relaxed and it's a soothing place to work for. Fun and loving environment.
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3.0
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see below
Friendly and cooperative colleagues. Good Teamwork and challenging tasks. Tight datelines end of the month. Supportive and understanding boss. Flexible lunch hours.
Pros
Na
Cons
Na
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5.0
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Very attractive workplace
Engineer (Current Employee) –  SingaporeApril 20, 2019
You may feel proud to work in this company, vendors will give their full support to you because they want to do business with Singtel. The management also very supportive to equip you with new skillset, but a lot of tasks in you hands which make you need to plan your time wisely for self-upgrade.
Pros
Opportunity
Cons
Ot ot ot
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4.0
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Demanding but positive workplace
Data Centre Operations Associate Engineer (Former Employee) –  SingaporeApril 3, 2019
Management allows you to make your own decision. Allowed plenty of freedom on how to go about doing your work. Doesn't micromanage but yet will check up once in awhile on progress of projects. Certain projects will face top tier management interference which will mess up with your own schedule.
Pros
Work Life Balance, Boss easy to talk to
Cons
Top tier management sometimes unaware of challenges faced.
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1.0
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Bad & Poorly Managed
Customer Service Associate (Former Employee) –  RafflesMarch 22, 2019
Professionally a bad experience for me as there was lack of proper management and supervision in ensuring smooth operation. Team was supervised by a senior from a different department who had zero product knowledge therefore I was not able to clarify work related doubts/issues. Due to the lack of supervision, improper assignment segregation was done, staffs missing in action frequently which resulted to amounting pending works and unhappy clients. Team was led by fresh poly graduates who was still childish and immature, therefore there was a lack of work discipline and unapproachable for work related issues. Despite being in a well established organisation, employees welfare was ignored, there was no discipline in ensuring tasks were completed in a timely and efficient manner, low wage and unhealthy working environment. Therefore I decided to leave the organisation due to the bad impression, bad workplace culture and the unprofessionalism practiced.
Pros
Able to work independently and complete my tasks within my own time frame set.
Cons
Lack of supervision and knowledgeable superior to rely onto. No discipline in the team, low wage and unhealthy environment.
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5.0
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Best Company
SENIOR BUSINESS SYSTEM ANALYST (Current Employee) –  SingaporeMarch 22, 2019
ingapore Telecommunications Limited (commonly abbreviated as Singtel, and previously stylised as SingTel) is a Singaporean telecommunications company. The company is the largest mobile network operator in Singapore with 4.1 million subscribers and through subsidiaries, has a combined mobile subscriber base of 640 million customers at the end of financial year 2017[1][2][3] The company was known as Telecommunications Equipment until 1995. Singtel provides ISP (SingNet), IPTV (Singtel TV) and mobile phone networks (Singtel Mobile)[4] and fixed line telephony services.
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3.0
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Good work life balance, workload are not planned properly
Software Engineer (Current Employee) –  SingaporeMarch 6, 2019
Overall good work life balance, can get political sometimes, good benefits.

Some managers are not people person. Lacking in collaboration, exchange of ideas and opennes hence the lack of innovation and novel ideas
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4.0
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It's good.
Linux System Engineer (Current Employee) –  SGDecember 7, 2018
I started my career with the this project and i am very happy to be part of the project where i know each and everything learned from scratch onwards.
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3.0
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Outside looks very forward thinking, Inside very old fashioned
Director (Current Employee) –  SingaporeNovember 12, 2018
PR and branding done by company projects itself as a very forward thinking company. Once you are inside, the organisation culture is mired deep with old legacy processes and history. Many people are still have old mindset despite being told to embrace the new. Mgmt do not take risks in certain situations but easily retrench just to cut costs.
Pros
Good remuneration package with market
Cons
Very big to change
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5.0
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Self-starter styled development opportunities
Business Analyst (Current Employee) –  SingaporeOctober 30, 2018
Smaller team sizes mean there's plenty of room for advancement, based on your own efforts and willingness to go the extra mile. Excellent team culture. Good work life balance (subject to the project you've been tagged onto). Superiors push you to attend relevant training courses to constantly upgrade yourself.
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4.0
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Fast Paced Working Environment
HR Executive (Current Employee) –  Central SingaporeOctober 29, 2018
Fast Paced Working Environment and will have steep learning curve.
Multiple digitization projects ongoing and will require much contribution and effort.
Good exposure
Pros
Good Exposure and Forward Looking
Cons
Long Hours and Fairly High Attrition Rate
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3.0
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Fun working environment
Customer Service Officer (Former Employee) –  orchardOctober 21, 2018
promotes work life balance. people are nice regardless of age and race. i just hope that management values its people more. have a little heart to people that needs to keep his job.
Pros
freebies/ snacks
Cons
just anyhow dont save its people or renew
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