Endless registration for outpatient emergency department as well as admissions to ward. With 3 shifts working for 7 years, I must have enough rest to work full charged for the next day.
I have learned to put myself in their shoes as they are not well. Especially for Non Resident of Foreign Residents, they maybe shocked for the admission charges are high.
Working in fast pace, with my strong teammates, we did our best to accomplished to clear the admissions.
Hardest part of the job is when the waiting time for admission can be more than 1hr. The NOK of patients are also tired, they have arrest the registration counter to expedite.
The most enjoyable part is having the team around as family. As team, we always have planned outing together on our off days.
Long waiting time for consultation or admissions