Customer Care Support (Current Employee) – Philippines – August 14, 2017
* Everyday is a busy and productive day. Lot of crew member coming to report our office. * I learn to do muti tasking and assist clients to the highest level. * hardest part is we do have 15 minutes break but since we do not have enough manpower. We van't use our break. * Enjoy part is we feel happy and appreciated by our crew member everytime we fullfill and satisfy their need and wants.
Company saving money scraps crew medical, morale events, food budget
Communications (Former Employee) – At Sea – March 19, 2017
Company is run by investors. Many things onboard scrapped as too expensive. Morale events, crew medical, and crew food all have budget slashed to save money so stock price goes up. CEO and board have no backbone, let investors run the company. Sad that such big ships are destroying what used to be considered a luxury brand.
Free room and board, see the world
Long hours, no weekends, on board contracts typically extended, lots of rules, charges for wifi