Republic Services Employee Reviews for Operations Supervisor

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Great work place
Sales Coordinator, Inside Sales (Former Employee) –  Fairfax, VADecember 2, 2017
Excellent place to work at. They care for their employees and make sure that you are happy in the environment. They literally become your family and want you to succeed
Pros
Great working environment
Cons
Flexibility
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Overworked and stressful
Operations Supervisor (Current Employee) –  Tampa, FLDecember 10, 2017
Work 12-16 a day, very minimal training, incompetent managers, and dealing with rude drivers. Tasks are repetitive and personal development is uncommon.
Pros
Compensation is reasonable
Cons
Long hours and no training.
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Great Company
Operations Supervisor (Former Employee) –  Lakeland, FLDecember 4, 2017
Great place to work and advance in a career. If you work hard and show up for work every day with the intent to do your best. If you have a positive attitude with management and your team. You can go far at this company.
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The most dysfunctional work environment you will ever work in.
Operations Supervisor (Current Employee) –  Sun Valley, CANovember 20, 2017
If you want to be miserable, sad, unhappy, stressed, unfulfilled...then this is the company for you. One of my colleagues said last week...coming into work is a traumatic experience. Please save yourself the headache and steer clear of this company.
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Poor Upper Management
E&P OPS Supervisor-Hauling Department (Current Employee) –  Odessa, TXNovember 7, 2017
The Company preaches one thing but practices something else. Upper managent is only worried about P/L and does not engage their direct reports. The company is a recent new comer to E&P and is finding out that the oilfield is a different animal than residential waste as it tries to apply its policies and practices to the oil and gas industry.
Pros
Wages are competative
Cons
Long Hours
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Republic Services
Operations Supervisor (Former Employee) –  Boise, IDNovember 6, 2017
Republic Services tries to be a quality employer, but compensation, training and opportunities for advancement are weak and could easily be much better.
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Overall Republic is a Great company to work for
Operations Supervisor (Current Employee) –  GeorgiaOctober 8, 2017
A typical day is none stop trying to make sure all customers are serviced and make sure your team makes it home ok.

My manager sucked at promoting a healthy non toxic environment. He breed turmoil and ruled by fear.

The hardest part of the job putting out the fires my manager set.
and the constant calls for missed garbage.

My Team. Best Crew Ever
Pros
Travel
Cons
Expense reports
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work/life balance
Operations Supervisor (Former Employee) –  Seattle, WASeptember 28, 2017
I would like to see different territories of the company to get a full productive view of the company however I can only go by what I know. The views are very old-school and misogynistic. There is no tuition reimbursement so not much room for advancement.
Pros
build your own healthcare
Cons
old-school culture
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Fundamental Flaws
Operations Supervisor (Former Employee) –  Great Lakes, ILSeptember 24, 2017
If you ever have a day that you work less than 10 hours expect to hear "Are you leaving early?" from someone.

Safety is just a signature on a roster.

Equipment is awful, so many downed trucks

Very high turnover

Funny, management says they understand what's going on and tell everyone that we are $1 million+ ahead of budget and can't see how upset all the workers are since their wages have been dropping all year.
Pros
Good Pay & Benefits
Cons
It's just a glorified sweatshop
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poor leadership
Operations Supervisor (Current Employee) –  West Palm Beach, FLSeptember 24, 2017
18 hr days treated to constant scrutiny about work performed. never given objective opinion on status of day. way overworked.should allow for work/life balance
Pros
the money
Cons
poor leadership
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Fast paced environment.
Operations Supervisor (Current Employee) –  Covington, KYAugust 28, 2017
A normal day was at least 10 hours with a Saturday involved every 5 weeks. The environment allowed for additional knowledge but generally not through training. The Senior management was professional but I had three bosses in 2.5 years. The hardest part of the job was receiving phone calls and e mails well after the end of the normal work day. As an example, as the Commercial Operations Supervisor the day began at 12:30AM and usually ended around 11:00AM. But Customer Service works until 5:00PM so there were always calls and e mails that usually required going back to work to resolve a Customer Service site visit. But the Customer's always come first, regardless.
Pros
Great Benefits.
Cons
Lone work weeks.
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Good Job Security
Operations Supervisor (Current Employee) –  MissouriAugust 14, 2017
Great working environment. Lots of hours. The management is stressed and lacks consistence. Equipment failures hinder job flows. Good benefits and retirement.
Pros
benefits
Cons
management
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Great place to be a driver
Operations Supervisor (Current Employee) –  Erie, MIJuly 10, 2017
Being a driver at Republic Services is great! Great pay, good benefits and extra perks such as safety vouchers and free family events and Cedar Point.
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Good Career
Operations Supervisor Hauling (Current Employee) –  Sarona, WIJune 4, 2017
Job is satisfying, just expect a lot of hours working short handed. Oversee drivers and find ways to keep customer meet customer expectations. With less hours this would be a great job.
Pros
great benifits
Cons
long hours
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Ridiculous and Unethical
Ops Supervisor Hauling-Sales Manager (Former Employee) –  Memphis, TNMay 27, 2017
I applied for 2 different positions with this company. Both through the same recruiter. The first position I was stood up by the interviewing manager the first attempt at an interview, and ignored by the recruiter until I sent an email to corporate HR. Then the hiring manager for the first position calls me to tell me to apply for the 2nd position, as he had to hire someone else because they had previously mishandled his application. On the 2nd position, that I was told to apply to, I never heard from the recruiter anything about the position, despite leaving 3 voicemails. There is no wonder the turnover is so bad here. I am fortunate to have a place of employment, but I felt anyone who applies should know what kind of experience they are in for.
Pros
Good pay
Cons
Poor management, Incompetent Recruiters
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Hard Life
Operations Supervisor (Former Employee) –  Lafayette, LAApril 28, 2017
Pay was good but you will be working all the time. Just like any other business there is good and bad. Just deal with it on a daily basis and go from there.
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Great
Operations Supervisor (Current Employee) –  West Palm Beach, FLApril 23, 2017
Many opportunities there a lot of room for advancement. Work balance is a little off. You travel is paid for in full and you stay in nice hotels. I would recommend this job to others
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Great pay, poor leadership
Operations Supervisor (Former Employee) –  Jacksonville, FLApril 17, 2017
The company itself is great, and where they want to take the industry will be exciting but the local manager isn't on board with that vision and only pays lip service to the company culture and ethos. Patched together trucks, hydraulic spills, safety violations, no accountability. In a year or so it might be a great place to work, and I would definitely work there again, just not for the same boss I had.
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Great place to work. Truly believe in your safety.
Operations Supervisor (Former Employee) –  West Grove, PAApril 6, 2017
No complaints. Great place to work. Provide the proper training for employees to do their jobs correctly. Room for advancement and positive work environment.
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The smell of trash is really the smell of money
Operations Supervisor Hauling Division (Former Employee) –  Houston, TXMarch 26, 2017
Benefits overall are above average. The weekly paychecks make managing a family budget easier. The waste business is recession resistant.



Cons

The division I was at had some deep cultural issues that can only be fixed with time or bringing on an entire new group of employees. The maintenance shop would start to gain traction, that meant they were spending money. Then someone higher up would put the brakes on the maintenance spend and you would have 25% of your fleet down for repairs. The focus was often on the budget and not the long term payoff for a a short term spend. The billing process was very archaic and manually driven. They use multiple software programs that do not talk to each other. The software they do use is cumbersome and requires a lot of tribal knowledge versus a clean organized one stop depository of information and functionality. For a multi-billion dollar company some of the management behaves like they are going broke. Plans are made and then dropped with no communication. They talk about work life balance, which means the guys who actually know how to work and accomplish the daily task of getting up the trash and making hauls do the work and the slugs get to have a life.
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Advice to Management

When you do not see any upward mobility for a legitimate career path people become frustrated. Do not be so worried about the penny on the ground focus on the dollar you just stepped over. Safety, service then worry about cost. If you provide the service in a safe environment then you can name your price and affect your costs. You talk
  more... about branding yet your equipment (trucks and containers) still says Allied Waste and BFI. Trucks with spray paint, paint jobs and multi-colored trucks (blue, brown, white, and black ) body parts.  less
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2017, the Year for greatness!
Operations Supervisor (Current Employee) –  Plano, TXMarch 18, 2017
This facility has previously been plagued with failures from both ends of the spectrum which greatly affected everyone. Having seen the tail end of the failures in 2016, I can attest many changes were implemented across all levels to turn those historic failures to successes. 2017 is going to be the year for great success. Many new trucks were provided, money for much needed maintenance, driver positions filled which are paid some of the highest in the state of Texas and, full management staffed properly. Drivers were previously working very long hours with very little balance in work/home life which can cause for stress and poor job satisfaction. Drastic measures were implemented to ensure drivers spend as much time with their families when not at work. The rise to the top is reflected by reports from the area. People are noticing Plano for the good and not what was previously. Customer service has vastly improved resulting in less MPUs, less complaints and a positive reflection of how Republic takes care of its customers. Safety remains a top priority for everyone and it is truly an individual effort but as a team we promote heavily. You are only as strong as your weakest link. I have read the other negative comments and can attest this is not the Plano they worked for previously. Changes do take time and if patient, they will come. It takes great effort and constant vigilance from everyone to make that happen. Success is not overnight. People often fail to get the big picture and realize this. Be part of the solution and not the problem and we will go far!
Pros
Team effort that strives for success, good hours, incentives
Cons
outdated facility
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Overall rating

3.3
Based on 1,116 reviews
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3.0
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