Operations Supervisor (Former Employee) – Lexington, KY – March 19, 2018
Upper management sucks. They have no time for you. Tell you to do something one way today and another way tomorrow. Equipment sucks trucks are not safe to be on road but are forced to put them on road anyway. DOT should shut this place down.
Never trust anyone at this company will look you straight in face and lie to you.
Company went without much management for a while but its now coming together. Every day is a different challenge but when i go hone i feel like I have earned my paycheck. Dealing with temp agencies and people from all backgrounds makes it even more difficult but as stated earlier- you feel alot better once you start seeing the positive changes you are helping to bring.
After being a driver and a supervisor, even though I was hired to be a supervisor, I asked about the bonus and was told I had yet to do anything exceptional. Myself and another supervisor carried the extra workload during the summer, violating company policy. Operations Manager would not hire appropriate number of drivers to cover the extra work. Then I was told I was not performing my supervisory reports adequately on the days I was stuck in a truck.
Very poor management, complaints and suggestions ignored.
Operations Supervisor (Former Employee) – Las Vegas, NV – December 21, 2017
I was an operations supervisor which is pretty much the same task wherever you work. Basically I was an adult day care worker who had to motivate employees to do some of the most basic task known to mankind.
The pay was excellent and there is opportunity to move up.
Great place to work and advance in a career. If you work hard and show up for work every day with the intent to do your best. If you have a positive attitude with management and your team. You can go far at this company.
The most dysfunctional work environment you will ever work in.
Operations Supervisor (Current Employee) – Sun Valley, CA – November 20, 2017
If you want to be miserable, sad, unhappy, stressed, unfulfilled...then this is the company for you. One of my colleagues said last week...coming into work is a traumatic experience. Please save yourself the headache and steer clear of this company.
Operations Supervisor (Current Employee) – Chicago, IL – November 3, 2017
Great company if an applicant is looking for challenges and the opportunity to learn various LOB (Line of Business). I have been given the opportunity to learn multiple lines of business which lead to advancement and personal growth.
Operations Supervisor (Former Employee) – Seattle, WA – September 28, 2017
I would like to see different territories of the company to get a full productive view of the company however I can only go by what I know. The views are very old-school and misogynistic. There is no tuition reimbursement so not much room for advancement.
Operations Supervisor (Former Employee) – Great Lakes, IL – September 24, 2017
If you ever have a day that you work less than 10 hours expect to hear "Are you leaving early?" from someone.
Safety is just a signature on a roster.
Equipment is awful, so many downed trucks
Very high turnover
Funny, management says they understand what's going on and tell everyone that we are $1 million+ ahead of budget and can't see how upset all the workers are since their wages have been dropping all year.
Operations Supervisor (Former Employee) – Stillwater, OK – September 12, 2017
Nationally the company is a great place to work. Locally the management team has changed and the culture has change with it. There is more of a "every man for themselves" attitude and the team concept is no longer in place. There is a lack of mentoring and personal growth.
Operations Supervisor (Current Employee) – Covington, KY – August 28, 2017
A normal day was at least 10 hours with a Saturday involved every 5 weeks. The environment allowed for additional knowledge but generally not through training. The Senior management was professional but I had three bosses in 2.5 years. The hardest part of the job was receiving phone calls and e mails well after the end of the normal work day. As an example, as the Commercial Operations Supervisor the day began at 12:30AM and usually ended around 11:00AM. But Customer Service works until 5:00PM so there were always calls and e mails that usually required going back to work to resolve a Customer Service site visit. But the Customer's always come first, regardless.