After being a driver and a supervisor, even though I was hired to be a supervisor, I asked about the bonus and was told I had yet to do anything exceptional. Myself and another supervisor carried the extra workload during the summer, violating company policy. Operations Manager would not hire appropriate number of drivers to cover the extra work. Then I was told I was not performing my supervisory reports adequately on the days I was stuck in a truck.
Very poor management, complaints and suggestions ignored.
Operations Supervisor (Former Employee) – Las Vegas, NV – December 21, 2017
I was an operations supervisor which is pretty much the same task wherever you work. Basically I was an adult day care worker who had to motivate employees to do some of the most basic task known to mankind.
The pay was excellent and there is opportunity to move up.
Great place to work and advance in a career. If you work hard and show up for work every day with the intent to do your best. If you have a positive attitude with management and your team. You can go far at this company.
The most dysfunctional work environment you will ever work in.
Operations Supervisor (Current Employee) – Sun Valley, CA – November 20, 2017
If you want to be miserable, sad, unhappy, stressed, unfulfilled...then this is the company for you. One of my colleagues said last week...coming into work is a traumatic experience. Please save yourself the headache and steer clear of this company.
Operations Supervisor (Former Employee) – Seattle, WA – September 28, 2017
I would like to see different territories of the company to get a full productive view of the company however I can only go by what I know. The views are very old-school and misogynistic. There is no tuition reimbursement so not much room for advancement.
Operations Supervisor (Former Employee) – Great Lakes, IL – September 24, 2017
If you ever have a day that you work less than 10 hours expect to hear "Are you leaving early?" from someone.
Safety is just a signature on a roster.
Equipment is awful, so many downed trucks
Very high turnover
Funny, management says they understand what's going on and tell everyone that we are $1 million+ ahead of budget and can't see how upset all the workers are since their wages have been dropping all year.
Operations Supervisor (Current Employee) – Covington, KY – August 28, 2017
A normal day was at least 10 hours with a Saturday involved every 5 weeks. The environment allowed for additional knowledge but generally not through training. The Senior management was professional but I had three bosses in 2.5 years. The hardest part of the job was receiving phone calls and e mails well after the end of the normal work day. As an example, as the Commercial Operations Supervisor the day began at 12:30AM and usually ended around 11:00AM. But Customer Service works until 5:00PM so there were always calls and e mails that usually required going back to work to resolve a Customer Service site visit. But the Customer's always come first, regardless.
I applied for 2 different positions with this company. Both through the same recruiter. The first position I was stood up by the interviewing manager the first attempt at an interview, and ignored by the recruiter until I sent an email to corporate HR. Then the hiring manager for the first position calls me to tell me to apply for the 2nd position, as he had to hire someone else because they had previously mishandled his application. On the 2nd position, that I was told to apply to, I never heard from the recruiter anything about the position, despite leaving 3 voicemails. There is no wonder the turnover is so bad here. I am fortunate to have a place of employment, but I felt anyone who applies should know what kind of experience they are in for.