Panalpina Employee Reviews

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Busy fun work place
Import Entry Writer (Former Employee) –  Sterling, VAOctober 9, 2016
Paid duty. Check all emails, make sure shipments sent out have arrived at destination, Enter any hot shot shipments that have to be cleared through customs.
Pros
Fast paced, ability to continue and update your knowledge
Cons
healthcare
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Overall fast paced work environment.
Document Processor (Former Employee) –  Houston, TXSeptember 29, 2016
Great company to have worked with since 2004 however I left for a couple years. I returned in 2012 to continue working in the Air Export dept. with several employees I'd worked with previously which was awesome.
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Fun place to work
Import Entry Writer (Current Employee) –  Sterling, VASeptember 29, 2016
Panalpina has allowed me to gain much knowledge in brokerage. Good company for anyone who needs to further their career. A typical day for me at Panalpina first I start by paying the duties to Customs. Do any entries that have all paperwork and send to Customs, make sure that the shipment is picked up and delivered as soon as possible, try to bill account right away. Answer any emails as soon as they arrive.
Pros
Very flexible
Cons
Healthcare
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Was a great company years ago but has gone downhill rather quickly.
Air Export Agent (Former Employee) –  Jamaica, NYSeptember 20, 2016
Good company to get experience and then move on to another
company. No growth potential (especially for women). Company
Always crying the blues they were not profitable but indeed they were.
Pros
Great Benefits
Cons
Management & Supervisors do not know how to manage correctly.
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Can be a good company to work
Team Leader (Former Employee) –  Elk Grove Village, ILAugust 28, 2016
The people are good to work with. Everyone is over worked and pressured. The warehouse is need of management knowledge. They have no inventory control, very bad leadership,no organization and they discriminate. Some view themselves above everyone else. The warehouse manager has no knowledge of working or running a warehouse and is very poor with people skills. He will tell you anything to gain whatever he wants to accomplish. He will hold the leads and supervisors accountable for the way warehouse is operating under his lack of knowledge.
Pros
Under staffed
Cons
Very long hours
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Fair
Customer Service (Current Employee) –  New York, NYAugust 26, 2016
This job will have its ups and downs. Workers complain daily which creates a very hard environment to work under. There are too many frequent notices of changes, but hardly any changes that are positively effecting the working atmosphere.
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Day at work
Account Supervisor (Current Employee) –  Dallas, TXAugust 22, 2016
Typical day at work is tracking & tracing cargo. Delivering cargo to different locations per customer's needs. Provide preventive actions, damage control.
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El ambiente es dificil
Tecnico (Current Employee) –  Colón, Provincia de ColónAugust 16, 2016
Hay que confiar mas en el personal, y tratar a todos con respeto .
Tratar de insentivar mas al personal para crear un mejor ambiente laboral donde todos se sientan agusto y asi lograr las metas.
Pros
Buen equipo de trabajo
Cons
Todo el dia bajo presion
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Environnement de travail agréable
Logistique (Former Employee) –  Blagnac (31)July 15, 2016
Collaborateurs et équipe soudés qui m'ont permis de progresser et d'apprendre dans de bonnes conditions.
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Extraordinary co-workers
key account managment (Current Employee) –  Jamaica, NYJuly 1, 2016
The Company has extraordinary co-workers that work together to make a strong work force. The ability to work with large international businesses give the employers the ability to grow and learn from well established companies.
Pros
Pay, Healthcare
Cons
software is outdated
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Not customer oriented
Manager-Energy Solutions & Projects (Current Employee) –  Houston, TXJune 27, 2016
I was aware of the lack of customer services provided but I was assured that management had made necessary changes to improve the customer experience. I did not find that to be true and it was a major point of discussion by the entire sales force at our weekly meetings.
Pros
Global footprint
Cons
Customer service.
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Was once very good, but declining customer driven focus
Branch Sales Manager (Former Employee) –  Denver, COJune 13, 2016
Great of the surface, but poorly managed from the top. Lost their basic customer service core and emphasis. No apparent vision.
Pros
Pay
Cons
Poor customer servcie
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otima empresa
Analista Logístico (Former Employee) –  São José dos Campos, SPJune 10, 2016
grande empresa para trabalhar, porem era contrato temporario sem chances de efetivaçao ..
Pros
todos beneficios
Cons
trabalhava sabado
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Global Focus
Freight Forwarding Agent (Current Employee) –  St. Louis, MOJune 6, 2016
Panalpina is a Swiss 3PL (3rd Party Logistics) company. The global environment that is logistics moves and flexes just like the economy. As such, Panalpina as a global entity puts all of their focus on the emerging markets and while North America is still a hub of global freight movement, Panalpina has most of the investments in Indo-China and emerging Asian markets. As such, employees are commonly told that American production is below expectation and support and promotion are not adequate. It's hard to compete here against the largest movers of freight (UPS, FedEx, DHL) when little investment is made on this continent. Even so, Panalpina is recognized as one of the world leaders.
Pros
Generally laidback work environment, international reach, overtime paid
Cons
Can be long hours
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good
Forklift Operator (Former Employee) –  Atlanta, GAMay 25, 2016
Work flow fast going, very busy, making credit decision on global accounts took over daily work load.
Learn to manage and oversea collections for 16 branches in the Northeast with a share center in Manila.
Excellent in house customer service as well as with outside customer.
Hardest part would be putting customers on credit hold with urgent shipment pending released.
Resolving problems with benefit both Panalpina and our the external customer.
Pros
Great insurance benefits becuase of the union only.
Cons
Management turnover and leadership in constant flux.
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Empresa dinâmica
Almoxarife Pleno (Former Employee) –  Sorocaba, SPMay 25, 2016
Empresa com bastante dinamismo, e que sempre deu oportunidades.
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good
Customer Service Agent - One Year Contract Work (Former Employee) –  Doral, FLMay 19, 2016
excellent place to work. coworker are very nice to work with. we all got along and work as a team to a sure customer need were require.
management work with the team to make sure all were productive in our work performance
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Diverse & hard working people
Operations (Current Employee) –  LondonMay 15, 2016
I have met a diverse and very hard working bunch of people from all over the world. I have lots of opportunities to learn from them.
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Family oriented.
Ocean Freight Customer Service Clerk (Former Employee) –  Mississauga, ONMay 9, 2016
- Most of the people I worked with are very helpful and very supportive when it comes to learning.The job itself entails common sense, presence of mind and keen to details. The most enjoyable part is since it is more family oriented they always have time for extra curricular activities.
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Excelente ambiente de trabajo
Auxiliar Administrativo (Former Employee) –  Edo. de MéxicoMay 3, 2016
El ambiente laboral era bueno, adquirí mucha experiencia en logística ,el personal esta muy bien capacitado para desempeñar sus funciones,cuentan con una excelente administración constantemente ofrecen cursos.
Pros
Buen pago y excelentes horarios laborales
Cons
es temporal no permiten la antiguedad de la gente y no existen reingresos
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Overall rating

3.6
Based on 164 reviews
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Ratings by category

Work/Life Balance
3.4
Salary/Benefits
3.4
Job Security/Advancement
3.0
Management
3.3
Culture
3.5