Too many hours for not enough pay and horrible health benefits
Air Export Representative (Former Employee) – Nashville, TN – September 26, 2018
Very high stress and very long hours. Very tense workplace with high turnover and a lot of disgruntled employees. The company bought huge computer program that did not even begin to meet the requirements of operations. The first manager I had was excellent, informative, and very easy to work with. She was moved to another position and the manager that took her place discriminated against many people, including me.
Nice building right next to the airport runway, with windows all around
Computer systems not designed for operations, lots of back-stabbing, discriminatory manager, lack of good training, HORRIBLE hours
Panalpina was a Swiss owned International Broker. The Indianapolis branch was closed, however my former manager is still in the business and can be contacted for references. The company was highly competitive and considered sales of primary importance. I was able to gain knowledge of both International imports and exports under their full service trade products.
A very fast paced work environment.
High level of stress to meet deadlines and account for large sums of money.
Panalpina management and staff is not willing to work with you. the second shift supervisor rides on the coat tales of his staff. the company does everything in is power to not reward you with a pay raise. I would go above and beyond ever day and got nothing while the second shift got a descent raise.
Air Export Customer Service (Former Employee) – Greenville, SC – August 29, 2018
A typical day at work was answering all incoming calls, helping companies with shipments, giving them shipment estimates. I learned how to work well with others. It was basically a fun place to work. The hardest part was meeting shipment deadlines. The most enjoyable was being able to help the customers and meeting new people.
Met many new people, did not have to work holidays
Sometimes it was stressful making sure shipments got out on time.
Customer service air imports (Former Employee) – Chicago, IL – August 18, 2018
Panalpina , is a good company that has access to great perks, but management was slacking- too many people left company- I seen 14 lave in my dept in 1 yr 9 mo. I cant put my finger on the chciago office failures, but I would have loved to transfer to MIA or BNA
Analista de Importação e Exportação (Former Employee) – Campinas, SP – July 15, 2018
Trabalhar na Panalpina foi excelente! O ambiente de trabalho é descontraído sem perder o foco no serviço prestado. Profissionais competentes e uma equipe maravilhosa. Eu somente saí da Panalpina porque tive a oportunidade de fazer um intercâmbio de 6 meses no exterior.
Export Gateway Agent (Former Employee) – Elk Grove Village, IL – June 21, 2018
No work life balance, poor management. Set up to fail, and over worked. This place had no structure! Would not recommend applying here. I started as a document processor, which after a year they decided to take this department away with no notice, and merge us into the customer service team. When this transition occurred I received zero training or guidance. The person that was supposed to train me ignored me, which set me up to fail. I reported this to management and they did nothing.