Telesales Officer (Former Employee) – Raffles – September 29, 2019
Working as a telesales person through phone calls makes you earn commission aside from your basic. The more hardwork you put in, the more you earn. Have to reach the target sales monthly. Downside is that you work under contract and you get no benefits from the company.
Intern (Former Employee) – All ard Singapore – September 10, 2019
Among so many bank the basic salary is the lowest whereas the working hrs r the longest among all the banks so no pt wasting ur times there if u r reali reali looking for a stable, long n happy working environment...
Bank Officer (Current Employee) – Tampines – August 22, 2019
Too long in banking.Wish to gain other experience and knowledge.Willing to learn and adapt with open mind set.Hoping to go into something more interesting.With my long experince perhaps I am looking for higher pay.
Digital Marketing Intern (Former Employee) – Singapore – August 9, 2019
I was able to assist and work well with my colleagues with my graphics and design capabilities. I was given opportunities to showcase my work and actually helped to facilitate important discussions with the help of my sketches and prototypes. The colleagues were very helpful and also helped ensure that my friends and I were able to assimilate into the workplace smoothly.
Bank Teller (Former Employee) – Jurong East – July 13, 2019
Environment is good, bosses and colleagues are also good. Schedule can plot yourself if your officer is good. Unfortunately, health is not a priority when u are in frontline because they'll make you feel guilty for falling sick.
Special Grade (Former Employee) – Central Singapore – March 11, 2019
A typical day is busy and exciting as you do not know how your day will be like. Management put a great emphasis on doing the right thing at 1 time, always empathize with customers and make customers walk out of the bank happy. Work place culture is an acquired taste :) Need time to get use and work along together. The hardest part of the job is customer always right even being ridiculous. The enjoyable part of the job is the payday time!
Good welfare benefits
must ask customers to rate your services as excellent
Despite my efforts to like the bank, I left somewhat burnt out. I'll qualify first that the pay and bonuses were promising (though I didn't stay long enough to reap the latter), and job security is a given as long as you hit your targets.
The section I entered was filled with new hires who were given a system that suffered from an aging list of bugs and enhancement requests, with barely any handover. In addition, they lacked history with the system, and lacked guidance on how to perform basic maintenance tasks. Colleagues in other sections would try to help, but were limited due to their own workload and unfamiliarity with our system as well. The manager "parachuted" in was also bogged down with other systems of his own to oversee. I feel that the whole situation could have been managed much better.
Aside from high-level documents, documentation of persisting production issues was sparse and poor, and during my time at the bank, we resorted to taking down notes as we went along. Outsourced technical support came from an overseas team, also a fresh team who did also not know about the history of the system, compounding to our difficulties in reining the issues in.
To compensate, we would regularly work 11-hour days to fight the fires, with the overtime hours being ignored (the claims filed never got approved). During my time at the bank, it was clear that overtime was the norm, with even seasoned veterans (>20 years' experience) working beyond official working hours regularly. We were also expected to stay back to perform maintenance late at night if the system requiredmore... a patch, or even a service restart.
Overall, the section I was placed into did not onboard new hires to the role sufficiently, the project was poorly handed over and documented in general, and support for the team was lacking. This compounded with the overtime-heavy work culture within the workplace caused me to leave.less
Secretary for a period of 1 year (Former Employee) – Head Office – December 13, 2018
This is a fun company to work in. Multi racial and you definitely get the chance to proof oneself. Unfortunately, I had to leave to enable myself to upgrade overseas. Nice working environment and people are friendly.