Seasonal Sales Associate (Former Employee) – Tysons Corner, VA – November 27, 2017
I really enjoyed my time working with Lush Cosmetics, however, at times it felt very cliquey within the working group. I also had issues with my people not getting back to me in time with questions I had.
Sales Representative (Former Employee) – กรุงเทพมหานคร – October 16, 2017
I loved to work in the Lush Store because I loved to interact with customers. Because our store was in a big mall, I got to meet a people from all around the work, and it was amazing to hear more about people and then convince them to buy products that suited them. In that moment, I felt like the best friend of the people in the store. I loved organizing products, and bringing out the new collections. Lush was always a place that smelt amazing, and brought happy people. The management was good because we were always told our sales target for each day, and then we gave our end of day review in the end, this helped me recognize my aims and my flaws.
Loved the people, but strict management and very prescriptive roles
Sales Associate (Current Employee) – Lone Tree, CO – October 16, 2017
Very busy and stressful all the time. Expected to leave work more energized than when you came in so I would say this isn't the best environment for introverts. Sales interactions have become very prescriptive; managers talk about providing the Lush experience for customers but they are really just all about numbers like any other sales. Loved and love my co-workers, however. I've never been sad to leave a place of work like I feel leaving Lush, but it's become militaristic.
discounts, wonderful co-workers, fun products and activities
Poor management, prescriptive language and interactions with customers
Floor Leader (Current Employee) – Pittsburgh, PA – October 16, 2017
It is very hard to get full time with this company, but your base pay when you start is $10 an hour so weigh your options when applying. Lush is a very open and safe environment. If this is important to you, I recommend working here. They are also very ethical, fair-trade and work with grassroots charities. Expect to work nights, weekends and holidays. It has more forgiving pay and environment than most retail jobs, but it does still have a lot of the downsides of working retail.
Accrued PTO, accrued paid sick time, accepting and open environment, good hourly pay
Nepotism/favoritism, lack of career advancement, no healthcare, retail work hours (nights and weekends)
Sales Ambassador (Former Employee) – Des Peres, MO – October 13, 2017
Everyone at Lush is awesome. They are the kindest, most empathetic, caring humans you will meet. My only issue was I didn't make enough to cover my bills but otherwise it was one of the best jobs I've ever had.
Sales Associate (Former Employee) – Buford, GA 30519 – October 12, 2017
Super fun, worked during the holidays my employment was seasonal. The team dynamic was really friendly and they made sure you had a great time and was confident in sales and training. A great job if you have a passion for skin care and their products.
What you would expect from a low paying Retail Job
SALES ASSISTANT (Former Employee) – Oxford – October 12, 2017
The products are lovely and we would get 50% off. The role itself was very low paying and we would be scheduled in very irregular shifts. Very often we would have a 3-hour shift in the morning, and another 3-hour shift in the afternoon, with a 3-hour break in the middle. The reason we were scheduled this way was so that we didn't get a paid lunch break. So in effect I would have to wander around the city centre for 3 hours waiting for my next shift as it was not worth going home during that time.
While its still work you get to try out products on customers to get the best products needed for their wants. Flexible hours and the last manager that I was able to work with was very easy and fun to work with.
Floor Leader (Former Employee) – Nanuet, NY – October 9, 2017
Fast paced depending on your location and what days. Overall I enjoyed this company even through the very difficult management. Mostly stay self motivated, know what you want to do in your position, don't slack, definitely do your role and have fun. The best part are the great customers and products and the way the company is presented and their good deeds. You may have trouble with management depending on your goals. You can make some life. May be a little difficult if you're trying to do something for a living. Apply for hiring positions if so. I've heard from HR it is easier to move up once you start at sales... but it depends on how much you know and who favors you.Tip: make yourself useful so they'll need you. Find what you're great at and own. Great for the environment. Learned so many transferable skills!!! Won't ever regret working for Lush.
holiday parties, training in the the city, mangers have meeting in different states or countries, half off for you, great skills to learn
pay depends on manger and their favor, hours can be scarce, only benefits if full time, hard to move up
Sales Associate (Current Employee) – Edmonton, AB – October 7, 2017
This company cares about it's employees and sets them up for success! Great training and team support makes it a fun working environment. You feel valued and appreciated by your co workers and management. Feedback is given daily with an emphasis on encouraging growth both professional and personal. Team work is emphasized which leads to an environment of camaraderie and goal setting. Memorizing all the ingredients and their benefits can be overwhelming but you can always receive help from senior members of the staff. I have never felt such an inclusive working environment before and absolutely love working here!
SALESPERSON (Former Employee) – Vancouver, BC – October 7, 2017
The work environment is very product and sales oriented, managers are very uptight and want you to sell sell sell! sometimes you have to be fake and make these fake connections + bonds to just sell. Basically you get paid to be a good person. Too materialistic and money focused.
Floor Leader (Current Employee) – Honolulu, HI – October 6, 2017
The values is what made me want to work for the company, the people and the product is why I stayed for three years. They want you to grow into something bigger. The company stands by what the sell and how the obtain those ingredients.
Visuals and Senior Sales Ambassador (Former Employee) – Topanga, CA – October 5, 2017
This is unlike any other retail job. Training is extensive for the first months but then realizing what an awesome opportunity you have to make a persons day by interacting with them in a genuine way makes it worthwhile. The company is a big family and pushes the limits with awesome campaigns and ethical practices.
Working for such a transparent company with amazing core values was such an enriching experience. You get to learn about all the ingredients and how they benefit you, you work with like-minded individuals who share the same values as Lush. Plus, you get a 50% off discount.