Lowe's is a largely leaderless organization that does not value creative thinking or new approaches to longtime problems. Rather, Lowe's retains a cookie-cutter demeanor that hampers its day-to-day employees.
Most stores follow a conventional retail model, but the interpretation of those structures is largely left up to on-site management. This creates difficulty, as even within the same chain, stores are run in universally different ways, often to the detriment of the employees.
Until Lowe's embraces a better way of doing things, it will continue to play catch-up against its largest rival, Home Depot.
Decent pay, reasonable profit sharing opportunities
Disorganized leadership, out-of-date technology