JCPenney Employee Review

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Good Entry Level Job
Customer Service Representative (Current Employee) –  San Antonio, TXJuly 16, 2019
A typical day at work (depending on the position and your experience with customers) can be frustrating as there is almost always a lack of communication with protocol. Customers have little respect for keeping the order of clothing and there aren't many hours offered unless they like your work ethic or you get promoted.
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good work
JCPenney Sales Associate (Current Employee) –  Kansas City, MOAugust 20, 2019
good place to work and i learned cashiering, customer service and the managers where nice also made alot of friends and helped people. i enjoyed making friends and hepling people
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Productive and Fun place to work
Sales Associate (Current Employee) –  New Hartford, NYAugust 20, 2019
On the weekdays the store is pretty quiet but during lunch hours it gets pretty steady so you're always doing something. I love working with my coworkers and love a lot of my managers. Hardest part of the job is being understaffed on a busy day and running around like crazy. Best part of my job is the people I work with.
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Overall rating

3.7
Based on 20,751 reviews
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Ratings by category

3.6Work/Life Balance
3.2Salary/Benefits
3.2Job Security/Advancement
3.3Management
3.6Culture