JCPenney Employee Review

View all JCPenney reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good Entry Level Job
Customer Service Representative (Current Employee) –  San Antonio, TXJuly 16, 2019
A typical day at work (depending on the position and your experience with customers) can be frustrating as there is almost always a lack of communication with protocol. Customers have little respect for keeping the order of clothing and there aren't many hours offered unless they like your work ethic or you get promoted.
Was this review helpful?Yes 1NoReport

Other JCPenney Employee Reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Customer 1st mentality
Cashier Supervisor/Customer Service (Current Employee) –  Houston, TXDecember 5, 2019
JCPENNEY is great for the customer and you if you believe in customer is always right. But there needs to be more flexibility in work hours and job duties. There aren’t enough consequences when you are not performing to company standards.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Nothing Special
Team Member/Cashier/Sales (Former Employee) –  Chico, CADecember 5, 2019
Barely above average experience while employed by JCPennys. Underappreciated and overall felt the store handling was disorganized. More job security or growth opportunities would have helped. Ok for a temporary part time job.
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at JCPenney. Our community is ready to answer.

Ask a Question

Overall rating

3.7
Based on 21,601 reviews
56.7K
46.3K
35.4K
21.8K
11.5K

Ratings by category

3.6Work/Life Balance
3.2Salary/Benefits
3.1Job Security/Advancement
3.3Management
3.6Culture