JCPenney Employee Review

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Iteresting place to work
Customer Service Representative (Former Employee) –  Columbus, OHJune 25, 2019
I did inbound and out bound calls about credit cards and orders that were done by the customers.
I also placed orders and helped the customers shop for certain items that they needed.
I also was able to check on their reward acct which was a promotion thing that they did.
The difficulties of this job would just be typical angry customers which I've dealt with all my working life so it's nothing I can't handle.
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productive
Associate (Former Employee) –  Clarksville, TNSeptember 23, 2019
everyday making sure your work area is clean and neat, people are great to work with the hardest part is getting credit apps and the most enjoyable part is getting to know more people
Pros
discounts
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Jcpenney was my first job and I enjoyed working with everyone there.
Cashier/Sales Associate (Former Employee) –  Vernon Hills, ILSeptember 23, 2019
Since Jcpenney was my first job I didn’t really know what to expect but I really liked how they respected your hours/availability, the only part I didn’t like was the changed in pay rate after the holidays.
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Overall rating

3.7
Based on 21,045 reviews
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Ratings by category

3.6Work/Life Balance
3.2Salary/Benefits
3.1Job Security/Advancement
3.3Management
3.6Culture