Customer Service Representative (Former Employee) – Columbus, OH – June 25, 2019
I did inbound and out bound calls about credit cards and orders that were done by the customers. I also placed orders and helped the customers shop for certain items that they needed. I also was able to check on their reward acct which was a promotion thing that they did. The difficulties of this job would just be typical angry customers which I've dealt with all my working life so it's nothing I can't handle.
Jcpenney was my first job and I enjoyed working with everyone there.
Cashier/Sales Associate (Former Employee) – Vernon Hills, IL – September 23, 2019
Since Jcpenney was my first job I didn’t really know what to expect but I really liked how they respected your hours/availability, the only part I didn’t like was the changed in pay rate after the holidays.