JCPenney Employee Review

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Terrible management and employee culture
Sales Associate/Cashier (Current Employee) –  Omak, WAJuly 12, 2019
So many cons and little to no pros. The recent change of management directly affected the employee culture. It wasn't great before, but it definitely got worse. Normal employee behavior include gossiping, laziness, lying, backstabbing, theft, and obvious racism. Employees and customers of color are treated like garbage.
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No healthcare until you've been there a year that's the worst thing
Sales Associate and Cashier (Current Employee) –  Lees Summit, MOAugust 23, 2019
Very needy customers can't seem to ever look for anything on their own. No health insurance until full time for a year. I've never heard of any company making you wait that long!
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Positive work place
Sales Associate (Current Employee) –  Chicago, ILAugust 23, 2019
As a Jcpenney's assoicate, we are usually the first person the customer meets upon entering our stores. I always try to create and maintain a long-term relationship with our customers. To achieve sales goals and represent the store in a positive manner.
Pros
Employee discount. Meeting and greeting the customers
Cons
Working on holidays
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Overall rating

3.7
Based on 20,788 reviews
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Ratings by category

3.6Work/Life Balance
3.2Salary/Benefits
3.2Job Security/Advancement
3.3Management
3.6Culture