JCPenney Employee Review

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Serious work place
Packer (Former Employee) –  Kansas City, KSJune 25, 2019
JCPenney was an okay work place, however there was a lot of drama. It honestly felt like high school. There were a lot of childlike things happening. The good part is that during their peak seasons, they have a lot of overtime, and encourage you to stay.
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Customer 1st mentality
Cashier Supervisor/Customer Service (Current Employee) –  Houston, TXDecember 5, 2019
JCPENNEY is great for the customer and you if you believe in customer is always right. But there needs to be more flexibility in work hours and job duties. There aren’t enough consequences when you are not performing to company standards.
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Nothing Special
Team Member/Cashier/Sales (Former Employee) –  Chico, CADecember 5, 2019
Barely above average experience while employed by JCPennys. Underappreciated and overall felt the store handling was disorganized. More job security or growth opportunities would have helped. Ok for a temporary part time job.
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Overall rating

3.7
Based on 21,601 reviews
56.7K
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21.8K
11.5K

Ratings by category

3.6Work/Life Balance
3.2Salary/Benefits
3.1Job Security/Advancement
3.3Management
3.6Culture