Sales Associate/Cashier (Current Employee) – San Marcos, TX – June 13, 2019
Working Fine Jewelry was okay but really boring if we were slow. Working front registers was okay, too. But again, boring if we were slow. Working on the floor was always boring, and it was super repetitive. Training is really bad there. They barely teach you anything before they put you to work. Pay is low.
Collaborative work environment depending on individual coworkers and/or supervisors.
Window Department Commission Sales (Former Employee) – Council Bluffs, IA – August 19, 2019
I was able to manage myself and successfully achieve department sales goals without assistance for almost 2 years. I was highly depended upon in my specialized department as there were no supervisors willing to learn my department in order to assist with custom orders for window department customers. It took the company a year to replace my much needed department computer printer. Initially when I started in the department, there was a mixture of five full-time and part-time associates. Before I ended my service with JCPenney, I worked with and trained another associate. Three associates (2 full-time and 1 part-time associates) I believe, should work exclusively in that department to ensure great customer service. Customer service at JcPenney is becoming nonexistent, as with most workforce environments.
Associate discount, friendly environment, medical benefits, 401K matching, and location.
Holiday and weekends work schedule, medical coverage, length of HR new hire training, and thinning of customer service