Customer Service Representative (Former Employee) – Gaithersburg, MD – August 26, 2017
I'd recommend a job at JC Penney for anyone looking for a job while in school or in between jobs. The job requires you to stand on your feet all day long so I wouldn't recommend it for someone with health problems.
Customer Service/Sales Associate (Former Employee) – 1441 tamiami trail port charlotte fl 33948 – December 11, 2017
the store was clean except for the air vents which would spew dust on the clothing i mostly worked unloading trucks and getting merchandise to the floor as in most retail the employee is not considered in any way.
Customer Service (Former Employee) – Lenexa ks – December 6, 2017
Management vary childish if you tell them a mouth ahead about a doctors appointment or anything really they will get up set about it. The rules say that if you give them 2 weeks in advance it should be fine but they still get upset with you
Customer Service (Former Employee) – Arlington, TX – December 4, 2017
Its a good temporary job. It used to be a great workplace until everything changed with new management. Meaning, everything was completely changed around and as a part time employee you have no benefits.
Customer Service Specialist (Former Employee) – Fort Wayne, IN – December 1, 2017
i processed accounts payable and receivable. I provided quality customer service. The manangment was amazing. I made wonderful relationships there. And we worked together to reach goals for our department as well as a company as whole.
Customer Service Representative (Former Employee) – Kokomo, IN – November 28, 2017
Very competitive with contests for selling the most credit apps and jewelry care plans. You were competing against other team members. Made you strive to accomplish more since you were in a competitive environment
Poor management and low compensation for amount of work
Customer Service Associate (Former Employee) – Amarillo, TX – November 28, 2017
I worked here as my first job when I turned 16, and it was ok, but I feel the compensation should have been higher for the amount of work they required. I also feel the management was quite absent in things they should have taken care of. Based on my experience I would not recommend working here, but things may have changed, and my experience probably doesn't reflect the way all other JCPenny stores operate.
Customer Service/Sales (Former Employee) – Chicago, IL – November 25, 2017
This is a great job for a teenager and getting to know what the word responsibility really means. Handling money, seeing exactly the actions you do has equal or opposite reactions and teaches you exactly what customer service really means all with a smile on your face.
customer service sales mens suits (Current Employee) – Burnsville, MN – November 22, 2017
Good place to work. Incentives and job reconigition is given. Lots of interaction with customers and employees. My supervisor skills are being used. I get many cutomer service reviews that are excellent. Once a month employees are given variety of food in break rooms. Special days of year are recognized and celebrated. Awards are given to high performers.
Customer Service Specialist/ Jewelry Department (Current Employee) – Concord, NC – November 20, 2017
A typical day is welcoming the customers into the store offering assistance, respecting their time, thanking them for their purchase and making sure to help them to get their penneys worth. I've learned how to appreciate each customer, plus working in the jewelry department how to understand each piece of jewelry and what might be a great match for the customer.The culture there is very different but the employees work together as a team and become like family. The hardest part is trying to meet your sales goals when customers would rather order on line than buy in the store. The most enjoyable part is having happy wonderful customers that become your friends.
Customer Service (Former Employee) – Saint Peters, MO – November 20, 2017
Management was all over the place. When you needed help, no one was ever found. Corners were cut all the time, things were unorganized and associates were treated unfairly for the most part. Favorites were picked all the time.