Fun place to work with a bright and competitive environment
CUSTOMER SERVICE ASSOCIATE (Former Employee) – Tupelo, MS – November 1, 2018
It's retail, so the pay is no good for a person with moderate to heavy responsibilities unless of course you're in management. But If it's a side job or if you don't have many responsibilities, JCP offers a fun and friendly place to occupy your time.
Sales Associate (Former Employee) – Sioux Falls, SD – November 1, 2018
As a starting job, it's a pretty good one. But the pay is terrible for all of the work that they expect you to do, especially since it is always understaffed. It's not necessarily their fault, but many of the reasons that people leave is because of the management. Terrible communication between them. Other than that, you become close with your co-workers, and the discount is nice. That is all I can really say about it really. Not much room for advancment unless you live and breath Jcpenney.
discounts, paid breaks
Terrible raises, too much work expected for one person
JCPenney Sales Associate (Current Employee) – Johnstown, PA – October 31, 2018
I'm not really a fan of the job, the staff is nice and it'd a nice working environment. Not really flexible on scheduling when you need days off, often declined. Good company, nice employees. Just not a job I will stay at.
The worst retail job I have ever had (8+ years of experience working in retail)
Sales Associate (Former Employee) – The Woodlands, TX – October 30, 2018
Extremely poor and disorganized management. I never felt like I received proper training, I was thrown out on the floor on my very first day with no guidance or help. Many of the supervisors/managers are extremely rude, have horrible attitudes, and have on numerous occasions publicly raised their voice at me and put me down/humiliated me in front of other employees/customers. Little to no flexibility with schedules. You basically have to be a slave to this company. You are required to work on all holidays, all weekends, you are required to work even outside of the availability that you request. Sales floor/back rooms/break room/offices are always horrendously filthy. My health has declined significantly since I started working here and I always cough and get sick often since working here. But you are not provided with any sick days and being unable to come in due to illness still counts against you. Outdated and dirty fitting rooms (most of which are closed down), outdated registers, confusing price signage, no price scanners, poorly stocked, over-priced merchandise, broken television in the break room, and never enough available lockers for employees. Little to no recognition for good performance. Management is very negative, I only ever receive negative attitudes, negative feedback, negative energy, and no positive or constructive criticism or suggestions. Tools necessary for performing my job well (such as hand-held price scanners, printers, etc.) are always scarce or broken and I never received proper training on how to use them. Ghastly underpaid for the amount of workmore... that is expected and demanded out of employees. Overall nothing but a constant and extremely stifling, draining, and negative atmosphere to work in. I would never advise anyone to work for this horrible company no matter how desperate they are for work.less
Horrible management, no flexibility with scheduling, far too much work demanded out of employees for terrible pay
Receptionist (Former Employee) – Tampa, FL – October 30, 2018
JCPenney's was fast paced at times but it was a fun atmosphere. Everyone worked very hard and you had a real sense of team work. I learned a lot about my customer service skills from helping with catalog item returns, phone calls, catalog inventory, opening & closing duties.
I loved working at JCP!! Wouldn't be leaving unless I had to :(
Cashier (Current Employee) – Las Vegas, NV – October 30, 2018
A typical day at work was usually laid back with bursts of busy-time as customers would checkout in waves. I learned how to sell credit cards to people! Everyone was incredibly friendly and I am leaving only due to lack of funds and relocation. The hardest part of the job is staying late to recover the store after a busy shift and the rude customers. Every other moment was incredibly enjoyable, especially the deals you get as an employee!!
discounts, bonus for selling credit cards, family w/ peers
Support Staff (Former Employee) – National City, CA – October 30, 2018
we unloaded truck , broke the pallets apart , put the items in store , price scanned them , worked in the dressing room too, putting go backs where they belong , seeing where everything belongs, and did back up cashier