Omni (Former Employee) – Bakersfield, CA – August 10, 2018
They rarely have associates on the floor recovering because most of them are at the cash register ringing customers, so the store is always a mess. Trying to find a particular item in a specific size in a mess is really difficult especially for Omni associates doing online orders, and they always expect a good score/rating all within a specific time frame. Its difficult when the store is messy all the time.
Associate Support Department Supervisor (Former Employee) – Arizona – August 10, 2018
It was great working with fellow associates and customers. Loved the ability to grow and build the stores business. Too bad the company decided to continue cutting the employees that are willing and care about the company.
The hardest part about working at my particular JCPenney is that there isn't a proper training program. When I first started, I felt very unprepared and unaware of what my job was supposed to be. There are so many different situations that employees are thrown into everyday that can be overwhelming to an employee who does not have prior experience in a retail background.
Customer Service Associate (Former Employee) – California – August 9, 2018
It wasn't a bad working environment. Some of the managers of different departments could either be really nice or really horrible to work with. If you want to try working there, it's not a bad starter job. Do be aware that when it is "Back to school" or "Black Friday",you will HAVE to work and you will be working extra late.
Great starter job and most of the staff is friendly.
Pay isn't great, no room for advancement, and late nights of working can get very tiresome.
Store management worked well to provide a stable, safe and structured work environment. However, there is very poor communication between corporate employees resulting in mixed messages during corporate visits. No one visit was every the same because of this.
Sales Associate/Key Holder/Stocker (Former Employee) – Joplin, MO – August 9, 2018
I’ve worked at JCP for three years and it was honestly the best job I ever had. I loved working with management and my employees. I feel it’s only best if you’re in school or college cause you don’t make enough money on the hours they give you.
Photographer (Former Employee) – South Jordan, UT – August 9, 2018
as a photographer a typical day at work would be going in clocking in and getting right to work. Checking customers in and getting them through as fast as possible without making it seem as they are being rushed, as well as getting great photos. We also have to edit the pictures that need editing and create some collages that we think the customer would like. All of this within fifteen minutes.
Stressful place to work, employees are worried about job security.
Production Supervisor (Former Employee) – Lenexa, KS – August 8, 2018
New employees were happy to work there when they started. But after a short time of employment, some were looking for a new job. I started in 1978 when benefits and wages were great. The CEO"s during that time, seem to be more caring about the employees, than business issues.
Paid vacation days depended on employees years of service.
All management team members were not always fair to employees