JCPenney Employee Reviews

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Its a good company
Cashier (Former Employee) –  FairfieldAugust 10, 2018
Working herevwas great the managers and supervisors was great had a hreat attitude and was alsways willibg to help on the sales floor. Schedules were flexible and time off was easy to ask for.
Pros
High energy work place
Cons
No benifits
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Cashiers over associates
Omni (Former Employee) –  Bakersfield, CAAugust 10, 2018
They rarely have associates on the floor recovering because most of them are at the cash register ringing customers, so the store is always a mess. Trying to find a particular item in a specific size in a mess is really difficult especially for Omni associates doing online orders, and they always expect a good score/rating all within a specific time frame. Its difficult when the store is messy all the time.
Pros
Values their employees a lot
Cons
customers and cliente are messy
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Nice place to work and great co-workers
Associate Support Department Supervisor (Former Employee) –  ArizonaAugust 10, 2018
It was great working with fellow associates and customers. Loved the ability to grow and build the stores business. Too bad the company decided to continue cutting the employees that are willing and care about the company.
Pros
Benefits
Cons
Corporate ideas that fail
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The hardest part of the job
SALES ASSOCIATE (Current Employee) –  Wesley Chapel, FLAugust 10, 2018
The hardest part about working at my particular JCPenney is that there isn't a proper training program. When I first started, I felt very unprepared and unaware of what my job was supposed to be. There are so many different situations that employees are thrown into everyday that can be overwhelming to an employee who does not have prior experience in a retail background.
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Not a good place
Associate (Former Employee) –  MichiganAugust 10, 2018
Managers were horrible and didnt give enough hours, would schedule minors beyond their legal curfew, paid poorly and was a complete disorganized disaster.
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very service oriented
Talent Resource Leader (Former Employee) –  Human Resources LeaderAugust 10, 2018
Fairness and equal Pay for all is the name of the game. Overall great Company to work for and prosper. The work environment is safe and all employees are professional and friendly.
Pros
Competitive and Safe
Cons
need more trends of fashion in the stores
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Mi primera experiencia de trabajo.
Asociado de Ventas (Former Employee) –  Ponce, PRAugust 10, 2018
Fue mi primera experiencia de trabajo y la mejor, un equipo de trabajo excelente.
Pros
Ajustan el horario
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Okay
Sales Associate (Former Employee) –  National City, CAAugust 9, 2018
The people who work thier all suck nice people. The work environment is alittle slow, but the managers are for the most part relaxed. Problems were non existent n I enjoyed working thier
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Great staff to work with
Sales Associate (Former Employee) –  Escondido, CAAugust 9, 2018
I mainly worked in shoe department for this company. We would assist customer and direct them in which ever way they needed. I learned how to work a register and not to take everything personally.
Pros
productive and active
Cons
dealing with difficult customers
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Discount
CUSTOMER SERVICE ASSOCIATE (Former Employee) –  Torrance, CAAugust 9, 2018
I learn here customer service. Work place was very nice. You get to know you daily customer that would go shopping all the time. You would get discount.
Pros
discount, benfits
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Okay place to work.
Cashier/ Customer Service Representative (Former Employee) –  Sumter, SCAugust 9, 2018
It was an okay place to work. The management had favorites. There was said that there was room for a permanent position but all of the seasonal workers were let go.
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Good
Department Supervisor (Former Employee) –  La Grande, ORAugust 9, 2018
The staff was awesome which made the company great. The company had lots of flaws however the training and policys are great. They give raises when earned.
Pros
Raises
Cons
Poor healthcare and corporate governance
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Pay isn't great but it is a good starter job
Customer Service Associate (Former Employee) –  CaliforniaAugust 9, 2018
It wasn't a bad working environment. Some of the managers of different departments could either be really nice or really horrible to work with. If you want to try working there, it's not a bad starter job. Do be aware that when it is "Back to school" or "Black Friday",you will HAVE to work and you will be working extra late.
Pros
Great starter job and most of the staff is friendly.
Cons
Pay isn't great, no room for advancement, and late nights of working can get very tiresome.
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Great at the store level, but poor corporate engagement
Sephora Operations Consultant (Former Employee) –  Denton, TXAugust 9, 2018
Store management worked well to provide a stable, safe and structured work environment. However, there is very poor communication between corporate employees resulting in mixed messages during corporate visits. No one visit was every the same because of this.
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Loved working at JCP
Sales Associate/Key Holder/Stocker (Former Employee) –  Joplin, MOAugust 9, 2018
I’ve worked at JCP for three years and it was honestly the best job I ever had. I loved working with management and my employees. I feel it’s only best if you’re in school or college cause you don’t make enough money on the hours they give you.
Pros
Management, Flexible Hours, and Discount
Cons
Pay, not enough hours, and no insurance
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mid paced workplace
Photographer (Former Employee) –  South Jordan, UTAugust 9, 2018
as a photographer a typical day at work would be going in clocking in and getting right to work. Checking customers in and getting them through as fast as possible without making it seem as they are being rushed, as well as getting great photos. We also have to edit the pictures that need editing and create some collages that we think the customer would like. All of this within fifteen minutes.
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Stressful
SALES ASSOCIATE (Former Employee) –  Fairlawn, OHAugust 8, 2018
Management does not appreciate anything the sales associates do and they are ungreatful. Too much work and not enough pay. Management definitely plays favorites
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great pay and benefits
Salon Manager (Current Employee) –  Pittsburgh, PAAugust 8, 2018
Salon Manager recruits, retains, and drives retail constantly. Great benefits, pay, and flexibility. Cons, open seven days a week including most holidays. Your GM can make or break your position.
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Great for a second job.
JC Penny Sales Associate (Former Employee) –  Glen Allen, VAAugust 8, 2018
Job offers great employee discount on merchandise. May only get twenty something hours per hours for regular workers. Managers more. Pretty hair salon.
Pros
Store discounts
Cons
Pay
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Stressful place to work, employees are worried about job security.
Production Supervisor (Former Employee) –  Lenexa, KSAugust 8, 2018
New employees were happy to work there when they started. But after a short time of employment, some were looking for a new job. I started in 1978 when benefits and wages were great. The CEO"s during that time, seem to be more caring about the employees, than business issues.
Pros
Paid vacation days depended on employees years of service.
Cons
All management team members were not always fair to employees
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Overall rating

3.7
Based on 17,885 reviews
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3.6Work/Life Balance
3.2Salary/Benefits
3.2Job Security/Advancement
3.4Management
3.6Culture