Manager of Operations (Current Employee) – Garden City, NY – August 12, 2018
There is virtual no training, management just throws you in to recover the floor. When I asked for training, after three weeks, they said I should already know what I’m doing by now. Really? In fine jewelry? There’s so many procedures there’s no possible way I could do my job to the best of my ability.
Sales associate (Current Employee) – El Cajon, CA – August 11, 2018
good place to work for a student, flexible schedules are offered and management is understanding. Not a good place to try and make a career. No advancement opportunities are offered they mostly hire from outside.
Jcpenney Sales Associate (Former Employee) – Springfield, IL – August 10, 2018
As the store is supposed to welcome all its customers, it only welcomes selective group of people. Some managers and supervisors will wait around looking for people of color to stalk presenting to shop while monitoring the entire shopping of the people of color. The store is very racist and only employs a few people of color to covers up how racist they are.
Omni (Former Employee) – Bakersfield, CA – August 10, 2018
They rarely have associates on the floor recovering because most of them are at the cash register ringing customers, so the store is always a mess. Trying to find a particular item in a specific size in a mess is really difficult especially for Omni associates doing online orders, and they always expect a good score/rating all within a specific time frame. Its difficult when the store is messy all the time.
Associate Support Department Supervisor (Former Employee) – Arizona – August 10, 2018
It was great working with fellow associates and customers. Loved the ability to grow and build the stores business. Too bad the company decided to continue cutting the employees that are willing and care about the company.
The hardest part about working at my particular JCPenney is that there isn't a proper training program. When I first started, I felt very unprepared and unaware of what my job was supposed to be. There are so many different situations that employees are thrown into everyday that can be overwhelming to an employee who does not have prior experience in a retail background.
Customer Service Associate (Former Employee) – California – August 9, 2018
It wasn't a bad working environment. Some of the managers of different departments could either be really nice or really horrible to work with. If you want to try working there, it's not a bad starter job. Do be aware that when it is "Back to school" or "Black Friday",you will HAVE to work and you will be working extra late.
Great starter job and most of the staff is friendly.
Pay isn't great, no room for advancement, and late nights of working can get very tiresome.