Merchandise Associate (Current Employee) – Sterling, VA – November 27, 2017
The hardest part of my job was having to interact with many different personalities from both customers and coworkers. This made it difficult to communicate at times. Another hard part of the job is the pressure the companies to meet corporate standards and goals while having a scarce amount of associates in the store.
I would say my experience there was pretty good. All job's have at least some kind lack of communication. But it was a good place overall.. The hardest part was helping customer's that have bad attitudes but i smile and help them through their day.
Hair Stylist (Former Employee) – Menomonee Falls, WI – March 13, 2018
Provide your own tools. minimum wage or commission. biweekly pay. six months after start date to start making commission or you will get written up and fired after 3 write ups. you must promote yourself.
good work environment and education and discount
low pay. not a lot of clients unless your established
Customer Service Associate (Former Employee) – Germantown, TN – March 13, 2018
Overall I enjoyed working in the infant/children's department. It was a lot of retail experience I gained for my current job in grocery so I am grateful for the experience and I also enjoy working in retail clothing.
Stores can be left in chaos after sales, weekends and holidays
Retail Sales Associate (Former Employee) – San Angelo, TX – March 13, 2018
In the mornings, you have the morning meeting with all the LOD's to go over daily goals for the day. Either for Online orders or getting someone a new JC Pennys card. woo hoo.... Daily recovery in each department to make it look good. Customers come in and the day begins. Customer service is the lifeblood of the company.
Its an overall good company to work for. Fun coworkers and managers. I typically bring out new clothing in the women's department, hang sales signs and set up displays. My friends I have made while working there is my favorite part about the job.
When I first graduated high school working as a sales associate at JCPenney was my first job. It's a great place to start because the people who work there are great and they work really well with your schedule.
Especially if you're a college student or a busy person with a different job, this place really gives you the options to make your schedule and they will work with you.
I worked in Men's and had fun. My department supervisor was the coolest and everyone was nice and helpful when I started. I got the hang of things fairly quickly so I was asked to do a lot which I didn't mind. Some people in management take away from it but overall, it was cool. I was sad to leave but I got a better opportunity in the money I was making for the hours I worked. I always did overtime when asked and my raise was a couple cents. I wasn't full time and wasn't getting enough pay for going above and beyond what was asked. This would be my second job if asked.
Some management, Inconsistency with other departments impacting yours, Staffing
cashier, customer service as well as task team (Former Employee) – Willow Grove, PA – March 13, 2018
Fun working here you become friends with everyone quickly. they work hard to make you feel comfortable and help you to understand how things work. The customers were friendly and willing to be patient as you work. Fun environment while also having you job role being played.
Okay pay, good breaks/break room/fun relaxed environment
management was unfair, promotions based on friendships, days would be good/bad based on the manager who was there
Human Resource Supervisor (Current Employee) – Novi, MI – March 13, 2018
Working with JCPenney has been an experience of growth and cross training. I enjoyed learning the ins and outs of different areas of the store. I enjoyed building new relationships and working on different skills that would help me further my career.