Merchandise Associate (Current Employee) – Sterling, VA – November 27, 2017
The hardest part of my job was having to interact with many different personalities from both customers and coworkers. This made it difficult to communicate at times. Another hard part of the job is the pressure the companies to meet corporate standards and goals while having a scarce amount of associates in the store.
Great Moral with the team with the ping pong tables, fun activities, and food provided when needed.
Sales Associate/ Department Lead (Former Employee) – Fort Smith, AR – March 20, 2018
Great place to work. Great management, good staff and a great team altogether.operations of daily activities seam to work well from the front of the house to the back. Well organized, well staffed, and associates seem to really help others out when they know their employees are struggling thru difficulty times. (with family and other issues pertaining to life)
Temporary/seasonal retail sales (Former Employee) – Orange Park, FL – March 20, 2018
I worked season during Christmas, and it was very hectic, steady, frustrating because I wasn't taught everything i needed to know because I was only a seasonal investment. Managers were very good at delegating & watching employees closely to watch for shrinkage. I would not want to work that job again or on a full time basis. There is a lot of standing/walking required. Customer were very argumentative for discounts
Executive Assistant (Former Employee) – Plano, TX – March 20, 2018
A typical day at work included answering phones for VP, updating VP's calendar, typing and processing letters and meeting agendas. Process any expense reports and make travel plans as needed. The hardest part of the job was the many changes in meetings and the VP calendar. The most enjoyable part of the job was making travel arrangements.
I was so bored while at JCPenney! I would pray they'd need me as a cashier just to help pass the time. I would finish my duties in 2 hours or less and then Have to actually find things to do. They also started only scheduling me for about 8 hours every 2 weeks. So 1 day a week for 4 hours, and I couldn't pay my bills.
With e-commerce taking a large portion of retail sales in today's marketplace, any retailer expecting to be competitive must master an omni-channel approach to their business for future sustainability. Pennys has tried to play catch up with little to no operational support or logistics in place to support this omni-channel growth and competitive market. When they should be focusing on creating more efficiency in delivering to their .com customer, we continue to create more issues than solutions and the continued focus remains on how many ad changes we can fit in a single week. Streamlining and addressing operational issues for increased profitability will lead to greater success, if they should choose to focus on it.
compensation, leave accrual, benefits
constant reinvention of the wheel, no changes to operational process for greater profitability
Product Development (Former Employee) – New York, NY – March 20, 2018
It's an ok place to work, people are nice and hours aren't long. Not really my kind of workplace culture but as far as corporate apparel companies go it's pretty standard - the office is in Soho instead of Midtown which to some people might be a plus.
The job was easy going. The people that I worked with were very helpful and friendly. I enjoyed being able to experience the work place at JCPenney the hours were also flexible and easy to work around my school schedule.