Overall pleasant environment
A typical day would consist of checking and replying to emails, supporting users on technical areas, administrative duties, meetings with colleagues or users,
Learnt how to work and communicate with others in a corporate environment, taking into account the needs of the users
co-workers are friendly and helpful usually, its like a family oriented environment
There are usually a lot of "obstacles" to getting things done like unnecessary paperwork and procedures.
most enjoyable part of the job is to develop things that are useful for the public
many layers of middle management