HSBC Employee Reviews

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1.0
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So-so
Customer Service Representative (Former Employee) –  SingaporeDecember 13, 2019
Progression is extremely hard for special grade clerk, hiring managers personally do not like to hire internally and would prefer external applicants. Working environment is “okay”.
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5.0
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Productive Environment
Operations Assistant (Former Employee) –  Singapore MapletreeNovember 23, 2019
Data sheets were always passed around the credit operations before arriving on my desk. Every morning I will receive calls from India teams as well as credit risk teams from around HSBC Singapore offices to test out their data conversion system and provide troubleshoot queries to the IT teams in India.
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4.0
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Productive and Collaborative Working Environment
Fulfillment Associate (Current Employee) –  Mapletree Business CityNovember 8, 2019
The company provides a good working environment for employees with substantial training and support for every individual role. They make sure that employees needs and concerns are taken into considerations.
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4.0
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Own time
Bank Associate, Retail Credit Services (Former Employee) –  SingaporeOctober 12, 2019
I was there as a contract staff so the full time staff weren't very stringent with us and we are often left on our own to finish whatever tasks we were assigned.
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3.0
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Depending on your team, you either love it or hate it
Risk Manager (Former Employee) –  SingaporeSeptember 16, 2019
do your due diligence before you move. unstructured and backward for an international brand. definitely feel threatened by new entrant. HQ in London but very much a Asia (HK style) bank with revenue driven mainly from hK.
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4.0
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nice place to work in
Operational Assistant (Former Employee) –  mapletreeSeptember 1, 2019
work as a contract staff,conductive working environment where im included in benefit such as free lunch and dnd. However,since im a contract staff,there is no work progression
Pros
free lunch
Cons
less work, less learnt stuff
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3.0
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Na
AVP, Checker, KYC Operations, Corporate Banking (Current Employee) –  SingaporeJuly 29, 2019
No transparency Management, news comes too sudden and you are not well informed in advance eg outsourcing of work to offshore.

complicated process and keep changing.
Pros
Remote working
Cons
Long hours & unfriendly & unhelpful colleagues, not a good training ground
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4.0
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Great work life balance
Analyst/Accountant & Co-Founder (Former Employee) –  SingaporeJuly 13, 2019
Overall supportive culture, great place to work in. Management allows flexibility to work from home and gives time off for emergencies. Benefits are great as well.
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4.0
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What I love about my role
Sales and Relationship Manager (Current Employee) –  SingaporeApril 15, 2019
The most enjoyable part of my role is working with clients, understanding their needs and finding solutions to make their life easier.

I enjoy the collaboration between departments working towards a common goal.
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5.0
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HSBC Singapore
Senior Account Acquisition Officer (Former Employee) –  SingaporeApril 15, 2019
Achieve monthly sales goals in effective outbound calls while delivering excellent service. Ensure continuous improvement in service quality. Work closely with other departments and business partners to fulfill customer’s needs. Focus on personal loans products.
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5.0
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A good job opportunity.
Vice President (Current Employee) –  Raffles PlaceApril 13, 2019
New management in this department is much better than the previous one. Very understanding and there are many opportunities not only in Singapore but globally.
Pros
Friendly environment.
Cons
None
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5.0
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Great work place
Software Developer (Former Employee) –  SingaporeMarch 19, 2019
I have been to this place since 1 year. Awesome place to learn new things, meet nice people in a supportive environment. Great office area to work as well.
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4.0
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Collaborative culture
Manager (Current Employee) –  SingaporeJanuary 15, 2019
Collaborative culture and welcoming work environment. Strong risk management with long term vision. Common to see employees with over 10, 15 years of experience with the institution.
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5.0
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A great place to meet people of different walks of life
Customer Service Associate (Special Grade Clerk) (Former Employee) –  Holland VillageJanuary 8, 2019
A place I truly enjoyed working as I met numerous people from different walks of life. I had to work in a relatively fast paced environment as well as be meticulous when dealing with cash. Built my interest in customer service line by interacting and showing empathy to people when needed. I was nominated as a service hero for portraying exemplary customer service in 2007.
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4.0
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Good teamwork and communication
Sales & Relationship Management Associate (Former Employee) –  Raffles PlaceNovember 2, 2018
Workplace culture was very positive. Sales & RM team were very bonded and work was always enjoyable. Head of department was very fun and humble, treated his team members equally and did not discriminate.
Pros
Fun and productive team, very little pressure
Cons
Not much potential for promotion
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3.0
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Engaging Work Environment
Manager (Current Employee) –  SingaporeSeptember 26, 2018
The work ambiance is engaging with helpful colleagues. However, organisation is a large MNC hence, changes are slow and many work are still manual and communications between departments are fragmented. Staff are willing to go extra mile for customer service and problem solving, however, due to the fragemented culture amongst departments, the process becomes a tedious maze of back and forth communication.
Pros
Staff Health Benefits
Cons
Long hours, fragmented culture with organisation
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4.0
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productive workplace
Internship - Global Standards Department (Former Employee) –  RafflesSeptember 25, 2018
Everyone is extremely focused when it come to HSBC, which in turn becomes its drawback. The work culture is great, but the employee often tabao and eat while wokring
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4.0
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Good place to work and grow
Distribution Development and Support (Current Employee) –  SingaporeJuly 8, 2018
Good leadership and culture
Great support from colleagues

Good opportunity to learn an opportunity to move to other roles within the bank

Good place to grow and learn
Pros
Good worklife balance
Cons
Occasional long hours
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4.0
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Productive and fun
Internship (Former Employee) –  SingaporeJune 20, 2018
Great experience because of good boss and mentor. Colleagues are also fun and nice to get along with. Given a lot of autonomy to work independently. Recommended.
Pros
Nice colleagues
Cons
Nil
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5.0
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Clear direction
Financial Advisor (Former Employee) –  SingaporeMay 26, 2018
It is important to develop good working relationship with fellow colleagues from various departments in order to enhance the quality of work in the organisation. Taking initiative and being objective in making decisions at work is crucial.
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Overall rating

4.0
Based on 13,183 reviews
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