GRAB Employee Reviews

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Commission deduction is too high.
Driving Partner (Part Time) (Current Employee) –  SingaporeSeptember 29, 2018
As a driving partner, all expenses are bore by us. 20% are deducted from all fares, which i think its a bit too high. 10% is an ideal amount. Fares are quite low at times. It does not justify the distance traveled and the waiting time for pax. In a business sense, cost is just too high to sustain driving.
Pros
Nil
Cons
High commission deduction
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Culture Oriented
Team Manager (Current Employee) –  SingaporeJune 14, 2018
Workplace with good culture and encourages on growing leaders.
Organised and Team efforts
Good principles displayed and every personal is groomed to be a team player and leader
Pros
Transport allownaces
Cons
reconstruction
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Fun Workplace
Customer Service Officer (Former Employee) –  Sin MingMay 18, 2018
Their office was really friendly looking and does not have that mundane look. The management were engaging. The culture was slightly messy I would say and the most enjoyable part of it all were my colleagues.
Pros
You can sit anywhere.
Cons
Shift work.
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Enriching experience
Sales/ Promoter (Former Employee) –  Bishan Sin MingMay 17, 2018
Learnt people skills, on how to talk to people and also a degree of hustling skills to convince others about the benefits of grab. The colleagues were nice and the environment promotes self-learning.
Pros
Includes field work occasionally
Cons
Need to learn to adapt fast
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Nil.
Private Hire (Current Employee) –  Sin MingMay 9, 2018
Good environment nice working.
Cn interact all kind character. Productive n fun.
Helping n caring. Good arrangement. Time management. Self decipline.
Pros
Nil
Cons
Long hours
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Just a job with no future
Driver (Current Employee) –  IslandwideApril 25, 2018
Used to be very good company but as time pass by, the fares and incentives are becoming more and more ridiculous making it hard to earn a living without driving super long hours.
Pros
Gets to meet new people
Cons
Extremely long hours
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Young and Vibrant Workplace
ASSOCIATE (Current Employee) –  Sin MingMarch 16, 2018
Colleagues are young and very vibrant but management does not listen to their employees' feedbacks and still maintain a backward mindset when it comes to working productivity.
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Same as all retail
Marketing Executive (Former Employee) –  SingaporeFebruary 20, 2018
Quite a good place. Enjoyed working at samsung asia private limited under the agency of provenence asia private limited as well. over all a good place to work.
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Life as a driver
Others (Current Employee) –  SingaporeFebruary 5, 2018
Just drive during peak hours and rest during off peak hours to earn maximum profit due to surge but willing to look for more stable jobs to get away from driving full time
Pros
Free and easy
Cons
NO CPF and advancement and bonuses and MCs
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Grab
Senior Payment Specialist (Current Employee) –  Sin MingDecember 7, 2017
Not a bad place to work at for a startup. Like all startups, processes are still very manual. But there have definitely been improvements.

Poor management and work culture resulting in a high turnover rate.
Pros
Above average pay and good benifits.
Cons
No recognition, no advancement and growth.
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Grab Work Review
Senior Customer Service Officer (Former Employee) –  SingaporeNovember 24, 2017
Typical day is meeting KPI of 112 emails in a day, shifting may depend on roster issued on a monthly basis. I have learned a lot from the daily tasks of answering passengers, drivers, customers especially on the issue of safety, driving skills, incentives for drivers, accident reporting and basic app trouble shooting. I like the work environment as it reflects a very family-like working environment wherein in you may ask everyone and all are happy to help out. Hardest part is leaving the company behind since I need to migrate to England.
Pros
Free snacks, free shuttle during late hours, better working environment, free rides
Cons
Shifting until midnight and mornings plus 7 days a week operations.
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Fast pace environment
Customer Service Team Lead (Former Employee) –  Sin MingOctober 2, 2017
Fast pace start up company with so much more opportunities to grow bigger. A forward thinking company that always strive to drive SEAs forward when it comes to transportations.
Pros
Claimable taxi expenses
Cons
Opportunity to grow further
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Good
Grab driver (Current Employee) –  SinmingSeptember 24, 2017
It is very fun to work in Grab, freedom and easy to use with high incentive as a driver . It is more like a taxi jobs. But no street pick up. Is based on apps booking.
Pros
Freedom
Cons
Long hours
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Interesting
Driver (Former Employee) –  Bukit PanjangAugust 20, 2017
Meetup with new peoples from all walk of lives..
There are bunch of good peoples and vice versa...
Strictly need discpline on my part and time arrangement as well..
Pros
Own time
Cons
Long hours
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Appearances are deceiving
Business Operations (Current Employee) –  Cecil StreetJuly 30, 2017
Hiring growth is emphasized but mainly due to unrevealed turnover across all levels and all areas of the company. Salary and benefits are far below comparable companies with similar valuation levels. The only job advancement / development does not exist unless you believe job rotation is the only defining characteristic. Management does not provide any resource toward external training or career investment so you are on your own!

Grab has also evolved from start-up to a small corporation so expect more bureaucracy across all the areas of the business.

Grab also hires executives with personal connections across senior levels so transparent is also called into question as well.
Pros
Monthly Allowance Grab rides
Cons
Inconsistent executive talent and insider family run culture
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Working with people from all over the world
Design Producer (Former Employee) –  Cecil StreetJuly 12, 2017
Meet and work with people from many nationalities. Get to talk to founders of the company on a monthly basis. Be a part of the team that improves lives of millions in Asia.
Pros
Free weekly lunches
Cons
wide job scope
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must work hard to enjoy the incentives
Grabcar driver (Current Employee) –  Mid View CityJuly 3, 2017
> must have a target to achieve every week
> keep a healthy body and mind
> improve on communication skills and driving skills
> share experiences of road block, traffic jams due to accidents with other drivers on the road
> work smart to balance life and family
Pros
good incentives in the beginning
Cons
too many drivers on board
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Great Environment
Contract Staff (Former Employee) –  Sin MingMay 31, 2017
Flexible working environment. colleague are friendly and pleasant. Always willing to lend a helping hand when needed. professional in their working ethics.
Pros
Good facilities
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A new start-up with fast pace working environment
Acquisition Specialist (Current Employee) –  Sin MingFebruary 11, 2017
Still loves working in current company as colleagues and superiors are nice. Not thinking of resigning anytime soon as I am already comfortable with the job and aiming to go up the ladder if given the chance to. As of now, the only setback is the salary as the commission that is being offered is not satisfactory enough hence the reason of why i am looking for a part-time job.
Pros
A monthly taxi allowance cap at $400+
Cons
Low commission
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Self- Employed
Driver (Current Employee) –  IslandwideJanuary 27, 2017
Good flexible timing however there is no prospect and skill obtained from the job. Would like to find a job that provides CPF and gives a stable income
Pros
Flexible timing
Cons
Work daily
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Overall rating

4.1
Based on 101 reviews
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3.8Work/Life Balance
3.8Salary/Benefits
3.4Job Security/Advancement
3.6Management
3.9Culture