Goodwill Industries Employee Reviews

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Productive fun workplace
ADC donation attendant (Former Employee) –  Columbia, SCJuly 18, 2018
Meet new people everyday very interactive. Fast paced work environment. Raise every six months including health benefits. Keeps you moving and seeing new items coming in everyday
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Conflicted
Director of Business Services (Current Employee) –  SW FloridaJuly 18, 2018
The mission is admirable but not emphasized in the day-to-day budget focused operation of the business. As long as you make or exceed the bottom line budget expectations, life is good. To make the 'numbers' on a regular basis, too many people toss the Mission out the window.
Pros
Great people, Relatively low pressure
Cons
Low pay, no path forward
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Poor management
Cashier/Sales Associate (Former Employee) –  Denver, COJuly 18, 2018
The management likes to let the power go to there heads. And like to make up lies about employees and bring there personal life up which is not allowed
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Varying pace workplace with immensely FRUSTRATING barriers.
Retail Sales Associate (Former Employee) –  Huntington, WVJuly 18, 2018
While the employees at Goodwill are always friendly and somewhat easy to get along with, and the management is for the most part nice and willing to work with you, some of the companies policies are insanely frustrating and make little to no sense. This applies only for KYOWVA Goodwill, as other areas nearby seem to have these problems sorted out. These issues include- A lack of needed fulltime employee positions, such as a full time runner or second dock assistant. Not allowing the daily sale colors to be posted on the door, yet advertising daily that there is a "Sale Today". All but broken, glitchy Point-of-Sale systems, inability to remove an item from a transaction without a manager, inability to shop on days you work, unnecessary mandatory log of every single employee purchase, a manager must be present for you to purchase anything or leave the building, poor organization of employee advancement,inability to allow another coworker to take your shift or trade shifts, late schedule postings, and more. It's a job where some days are super slow, and easy, and totally manageable, and some days are absolutely wild, depressing, and insanely difficult to deal with, but which could be made easier if the local CEO would fix these very basic issues.
Pros
Two breaks and a lunch, friendly management and staff
Cons
Long shifts, short breaks, too much drama, failing Point-of-Sale system that will crash in the middle of long transactions, limitations on Cashiers
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No comment
Assistant Store Manager (Former Employee) –  Dayton, OHJuly 18, 2018
Upper management does not support or even care about the people who truly make that company and its mission thrive. associates are under paid and upper management is over paid. the common response to that is always "you have to consider the good you are doing for your community" however these same upper management personnel would not dare give up any of their pay for the same cause.
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Stressfull workplace
Cashier (Former Employee) –  Mechanicsville, VA 23111July 18, 2018
Management is not empathetic towards family emergencies, their focal point was in themselves and profit and not making employees resent working there.
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Fun Job
Cashier/Lead Donation Attendant (Former Employee) –  Parkland, WAJuly 18, 2018
I loved working for goodwill and With its employees. I however took the bus and when They changed their hours to 10pm closing I just couldnt make the bus. Also when minimum wage went up to $11 everyone made that amount and there was going to be no raises.
Pros
Work
Cons
Hours changing and pay
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fun work place
Supervisor/Manager (Current Employee) –  Cape Coral, FLJuly 18, 2018
very fast work place
great customer service
great relationship to all colleges
donations pricing and making sure all items going on the floor
making sure the store is clean and safe
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Work here only if you desperately need a job or dont have a life
Facility Associate 2 (Former Employee) –  Moscow, IDJuly 18, 2018
Management lied and manipulated workers
Manipulated schedule
Overworked by working 10 days straight, then one day off, or six days straight with one day off.
Management told coworkers in meeting that if you don't like the hours, walk out the door, we can replace you easily.
Pros
None
Cons
Overworked, underappreciated, treated like work horse
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Beware! Hard work and no pay!
Material Handler (Former Employee) –  Crestwood Ky.July 18, 2018
Customers Constantly drop Un Sellable Items that require constant Conflict with Customers. Dont go to the Crestwood Ky. Store unless you want to be Totally Disappointed! LOW PAY 9.00/HR.Management wont help to resolve any conflicts.Hard Work and No Pay.No Future in being a Good Employee. I lasted 10 Days and would Never Go Back!
Pros
When you Quit!
Cons
Heavy Lifting of Furniture and Back Aches!
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It good for people trying to get their feet on the ground
TEAM MEMBER (Former Employee) –  Shawano, WI 54166July 18, 2018
A typical day there is either in the back pricing and sorting or out on the floor putting items away. The management was great as long as you did your job, they where understanding of health issues and other things that could slow you down.
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Productive and fun olac eto work.
Assistant Manager (Former Employee) –  KentuckyJuly 18, 2018
Extremely busy and very physically demanding. Late hours with too many meetings and traveling. Constant changes with policy and procedures. Hire turn over rate.
Pros
Decent nt pay. Fun work environment
Cons
Long hours, not appreciated, pay cuts
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Easy place to work at
Retail Associate (Current Employee) –  Stamford, CTJuly 17, 2018
The place is relatively laid back depending on which manager is in charge. You get a good discount on personal purchases and meet locals. One of the downsides is that you have to deal with a lot of dust.
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Stressful workplace
Program Coordinator (Former Employee) –  New York, NYJuly 17, 2018
My part-time job at Goodwill was with a Community School. It was part-time and I didn't have any benefits except sick days. Management is unapproachable and the culture is stressful.
Pros
flexible schedule
Cons
healthcare
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More pay for employees
Door Staff (Former Employee) –  Evansville, INJuly 17, 2018
Employees were paid horribly. Working conditions were in an unairconditioned warehouse with only some fans and water to keep employees cool in the heat. More should be done for the employees and the Family Housing Unit they sponsor.
Pros
Monday - Friday
Cons
President can afford 2 African Safari's in the same summer.
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Goodwill is a great company to work for.
Retail Supervisor (Former Employee) –  Grafton, WIJuly 17, 2018
Goodwill has a fast paced positive work environment. Job training skills are a focus and top priority for the company. People are supported no matter what walk of life you come from.
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Great place to start out at.
Store Associate (Former Employee) –  Myrtle Beach, SCJuly 17, 2018
The job was only open for a quilified amount of time I was there for almost 2.6yrs.until I was asked to leave. It was a great place to work if you wanted customer service knowhow that is the place to start at.
Pros
grean place to work at.
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good work environment
Landscape Laborer (Former Employee) –  Charleston, WVJuly 17, 2018
Easy to get hired, friendly staff and employees, positive work environment, opportunities for training in other fields, and easy to locate jobs that fit you.
Pros
40 hrs a week
Cons
minimum wage
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Lack of good management
Dock Worker/ Seasonal straight truck driver (Current Employee) –  Flint miJuly 17, 2018
The management don't know what they doing.They don't give you enough money for the hour.They don't know how to run a company , the company is a joke
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Fun place of employment
Lead Retail Associate (Current Employee) –  Trappe, PAJuly 16, 2018
Goodwill is a great company and anyone would be happy working here. Benefits are great and so are the managers. Its not a job, its a family. I have met so many wonderful people here, even customers. You get to know who your regulars are and begin to develop a good relationship with them.
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Overall rating

3.6
Based on 13,393 reviews
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Ratings by category

3.6Work/Life Balance
3.2Salary/Benefits
3.1Job Security/Advancement
3.3Management
3.5Culture