Business Systems Analyst (Former Employee) – Wakefield, MA – August 23, 2016
With working for such a large organization it can sometimes feel as though you are working for a company inside a company. Epsilon does invest a lot in it's employees with training courses to ensure they are equipped and prepared to do a job well. Most coworkers are friendly and are eager to assist with answering questions and problem solving. The hardest part of the job is keeping up with the ever changing rate of technology. With any job, you get out what you put in. It's not always easy to reach the next level but if you have good work ethic and are supported by management you can excel.
Manager (Current Employee) – Irving, TX – July 28, 2016
Director/VP level management is immature and lack strategic planning and employee development skills. Jobs are not secure and the focus is to reduce Irving employees and replace with associates in Epsilon's offshore office.
Firewatch Supervisor (Current Employee) – Portsmouth, VA – July 7, 2016
Typical day starts at 330 pm until midnight unless we are on a 10 or 12 hour shift. weekends are always 10 hours overtime unless its a holiday weekend. Only problems are not enough paid holidays and should be paid more than we do.
Great people with poor management and lack of strategy
Director of Development (Former Employee) – Lafayette, CO – June 30, 2016
Epsilon has a great team of people. With the exception of senior management, everyone comes to work with a positive attitude, collaborative spirit and passion for their customers. I learned a lot about digital marketing and loyalty programs at the company. I had a great team of people that delivered top-notch results and received accolades not just from our customers but our customers' vendors as well.
While there were many things about the company I liked such as the people, the benefits and company events, the company had a lot of issues. Senior management failed to recognize high performers and high performing teams; instead, awards went to those "best liked" or in the political click of senior management. Titles were inflated. Compensation was low. The company lacked a cohesive strategy for long-term growth. Operational and development costs were high because they refused to adapt to new technologies and methodologies. Anti-LGBT sentiment was high. Also, the company was in the midst of shipping jobs overseas. I believe the most roles will be in India in the next 5 years.
Great people, fast-paced, good benefits, free soda
Low compensation, inflated titles, high offshoring, anti-LGBT
Engineering Technician (Current Employee) – San Diego, CA – June 15, 2016
Excellent company to work for, government contracts limit personal growth with the company. Great working hours, Company involvement with the employees out side of work is excellent I.E. Picnics Christmas Party.
Operations Applications Analyst (Current Employee) – Southfield, MI – June 4, 2016
At times very fast pace, other time there is a lull, but always something to do and the system supported is very complex. Fairly good tight knit team. Sometimes it is very complicated which makes it very challenging in a good way. Sometimes things are not always logical.
Occasional Lunch, Free healthy breakfast once a week, co-pay for gym membership
Low base compensation for role/ Expensive medical insurance