No promotional potential and hostile working environment
Program Support Assistant (Former Employee) – Buffalo, NY – January 2, 2019
A typical day included scanning, batching and indexing client information for the processing of educational benefits. Overall, the mission statement of the agency was for our service members and their family, following their service and dedication to our country. I was able to learn processing from start to finish, and became quite knowledgeable of the rules and regulations of the many branches of the service. The hardest part of the job was having to see the journeys these men and women have been through and not being able to take away their pain. Also, employee morale was never a priority, nor was promoting from within agency. Upper management was deplorable, and the existing people within those positions don't deserve to have them.
No promotional potential, deplorable upper management