Traveled 150 miles round trip 5 days a week for three weeks for training. The traffic to West Haven was beyond bearable; same coming back. Got up at 4, left at 5 to arrive at 8. Trainers rollled in around 9, if at all. Then they would chat, get coffee, do everything except train. One nurse even showed us videos of her kid coming out of anethsethia, and told us all about her personal life life, including her online dating history. Then on to a 90 minute lunch, more bs, and then get sent home early, instead of at 4pm. Then a 3-4 hour drive home in rush hour traffic. The computer system is beyond comprehension. Open five pages on each of two screens. A second system has to be up as a backup, but goes down if not used frequently. Trying to take 60 calls per shift, everything from suicide calls, directions, general info, and booking appointments for both hospitals and all clinics throughout the state. Each clinic has different rules for booking, Each MD has different rules.Got to the job totally untrained, had a mentor who was either absent or grumpy, and on top of this, we were timed. As a veteran and a taxpayer, I find this disgusting and unacceptable.
Pay, benefits and opportunity to assist veterans.
No training, no oversite of trainers, obsolete computer system.