Medical Support Assistant (Current Employee) – San Diego, CA – November 13, 2017
My typical day is a very pleasant one, as a I am able to meet and greet veterans and show my love for all people. It can be very busy, but it is what I like as it makes time go fast. I have learned that working at the VA is totally different than working with the active duty and families. I have a greater respect as I see so many of the people who have given their life and freedom for us and now I am able to provide excellent service to each one that comes my way. The hardest part of the job is not being able to fully help when they need it the most, like with making appointments or being able to provide transportation so they can get to a much needed appointments as many of them do not have family and my heart breaks. I never realized how so many veterans are alone with no one to care or love them. The most enjoyable part of the job is being able to bring a smile, or hold conversations with some of the veterans as majority of the time I may be the only one who will listen to them for that day.
Military Service Representative (Current Employee) – Atlanta, GA – November 13, 2017
Working for this federal agency was one of the most rewarding opportunities to continue to serve this great nation. I have served this great nation for over 30 yrs and the Department of Veterans Affairs gave me that opportunity.
management seemed to have no control over inadequate or rude employees
Medical Records Specialist (Former Employee) – Backside of Tripler Army Medical Center – November 13, 2017
Most of their new hires from the veteran pool with disabled people who are obviously not adept in the necessary job skills. Ex-cons, drug addicts and definitely alcoholics were hired without minimum training or self-respect classes. They don't reward hard work with promotions or certificates for distinguished or outstanding performances.
Upper management never listened to lower management
Team Nursing, Pxyis medication distribution, Mobile computer carts, numerous medications 5-15 given to clients, wound care, bowel care, Iv Therapy, Blood Draw, hanging blood, Rehab, SCI, TBI, ALS, MS, Radiation Therapy/Chemotherapy
Extremely professional and military oriented government agency
Supervisory Contract Admin.-Program Analyst (Former Employee) – Fredericksburg, VA – November 9, 2017
The DVA is the best place to work, especially if you are former military or the spouse of military. They pride themselves on meeting the needs of veterans and look for every opportunity to hire veterans or family members of veterans.
Patient Escort (Current Employee) – Los Angeles, CA – November 8, 2017
I have been volunteering as a Patient Escort since December, 2016 so that I can say that I have experience in a healthcare setting. Patients, my coworkers and department staff have expressed their appreciation for my efforts and dedication in performing my duties. I enjoy the setting and being able to contribute to quality patient care.
Program Support Assistant (Former Employee) – San Diego, CA 92161 – November 8, 2017
I am sure that other departments within the Department of Veterans Affairs is a great place to work and strive to excel. In the department I worked in it was a very toxic environment. Everyone in the section has been trying to leave to another section or department since they have been there. The leadership was very strict and had no room for flexibility.
It is federal employment so you can retire, you can also buy back your active duty service if you do plan to retire from he federal government.
Short breaks, short lunches, no flexibility, parking situation sucks right now.
There is no true profile to describe each and every VA - the culture and work environment can vary immensely. I started out in a clinic where all the patient-care teams worked to help each other, nurses as well as providers, patients were well taken care of by a staff that actually wanted to work. Management shared information and treated us with respect. We worked hard, but it was for something good.
Now, I work at a different VA, same basic type of department but pretty different. Management doesn't communicate changes or new information, and if you have any questions reminds you that they'll tell YOU what do to. You're working for them so that they"ll get their bonuses. Several of the doctors call in sick every week due to overwork. Nurses leave their shifts early to avoid having to take care of late walk-in patients, and no one calls them on being AWOL. Don't expect to have any ambition - jobs are filled according to who you know not what you know. If you're a hard worker, they begin to dump everything on you without letting you know what their plan is.
Most patients are very nice and appreciative, but a large percent are very entitled and demanding, regardless of medical conditions.
Salary wise, the VA pays less than the private sector.
Vacation time is very good!
Best part of the job is caring for some awsome, delightful veterans.
Worst part if being treated like an anonymous cog in the giant wheel called the VA.
Patient Services Representative (Former Employee) – Hines, IL – November 7, 2017
It afforded me an opportunity to services those men and women who sacrificed their lives in order to have the freedoms we currently enjoy. a very gainful experience one which has given me opportunity to meet some extraordinary people over the course of my career.