Department of Veterans Affairs Employee Reviews

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5.0
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Outstanding
Industrial Electronic Controls Mechanic (Current Employee) –  Ann Arbor, MIDecember 5, 2018
Excellent work/life balance. Like many jobs depends on department and management. Descend pay with regular pay raises. Opportunity to move within a government organization.
Pros
Pay and vacation
Cons
Benefits
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5.0
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Healthcare facility
Internship Social Worker Housing First HUD-VASH (Former Employee) –  Bay Pines, FLDecember 11, 2018
A typical work day is morning meetings with the schedule of Veterans for the day. Greeting Veterans with a positive and friendly attitude. Being concerned about the treatment they are coming in the hospital to get. Many Veterans come to the hospital demanding treatment that is not either offered or just angry in general due to their health conditions. Breaks are not given if the team doesn't have coverage. The VA is a great place to work with the benefits outweighing the negatives. The management teams need to understand that people working under them work better if they are appreciated and treated more fairly. The culture is diverse between the employees and the Veterans and their families. The hardest part is the lack of advancement even if you have experience it is overlooked and outside personnel are brought in and not necessarily Veterans either. The most enjoyable part about working with the VA is that you get to work side by side with other Veterans like myself and feel the connection with every Veteran that you come in contact with. I have meet many employee Veterans like myself which makes a bonding that most Veterans have. I enjoy helping Veterans and the fulfillment at night going home that I have made a differenced in someone else's life.
Pros
health insurance, 401K, dental and eye insurance, paid vacations, paid holidays
Cons
lack of promotions, stressful, lack of management support
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1.0
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No promotional potential and hostile working environment
Program Support Assistant (Former Employee) –  Buffalo, NYJanuary 2, 2019
A typical day included scanning, batching and indexing client information for the processing of educational benefits. Overall, the mission statement of the agency was for our service members and their family, following their service and dedication to our country. I was able to learn processing from start to finish, and became quite knowledgeable of the rules and regulations of the many branches of the service. The hardest part of the job was having to see the journeys these men and women have been through and not being able to take away their pain. Also, employee morale was never a priority, nor was promoting from within agency. Upper management was deplorable, and the existing people within those positions don't deserve to have them.
Pros
Excellent benefits
Cons
No promotional potential, deplorable upper management
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5.0
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Great culture, training, management and job satisfaction
Insurance Verification Technician GS (Former Employee) –  Madison, WIDecember 15, 2018
Very satisfying job helping veterans. The culture and team spirit was second to none. I never felt that I was looked down upon by management and felt that I was appreciated for my effort and what I brought to the table.
The only downside was the monetary compensation could have been a little better. However there was plenty of opportunity to grow and become more valuable to the organization.
Pros
See above
Cons
See above
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4.0
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Woking for the federal government is good, but it comes with its challenges.
Advanced Medical Support Assistant (AMSA) (Current Employee) –  Orlando, FL 32827January 10, 2019
A federal job has its benefits. However, it depends on the job or the position one's has. The hardest part of the job for me is the stress. It can be so hard to move up and too much organizational politic. Management needs major improvement in order to retain great talent in the agency.
Pros
Work and life balance
Cons
Hard to climb the ladder of success and get promoted.
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4.0
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Productive and alright place to work
Supervisory Mail Center Manager GS (Current Employee) –  Dallas, TXJanuary 9, 2019
Good challenging but under paid job. My particular job has no room for advancement but there are other opportunities available within the VA to grow and advance.
Pros
Benefits i.e. healthcare
Cons
Pay
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3.0
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see comments below
Contact Service Representative (Current Employee) –  Denver, CO 80209December 27, 2018
This position in the call center is very strict with time of duties,breaks and hours; there is no flexibility in any of those; it is not family oriented, has high turnover of management, and does not allow for employees to have time to learn new skills, The workplace culture is high stressed; and although at team meetings, the reps are asked about negative things and ways to improve, nothing really changes, it is a very repetitive job, it is good entry level has excellent benefits. The hardest part of this job is no flexibility the most enjoyable part is continued work and helps time go fast,I learned new computer programs to start and then additional computer programs when changes were made.
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4.0
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slow paced
Grant and Per Diem Liaison/ Social Worker (Former Employee) –  El Paso, TXNovember 28, 2018
Culture was one of lack of support for the employees and the client had to navigate a cumbersome system to obtain needed services. Great benefits opportunity for advancement.
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5.0
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Collaborative, productive environment
Psychiatric/Surgical/Medical-Social Worker (Current Employee) –  Nashville, TNJanuary 13, 2019
Constant chances to develop new work skills and work with a variety of clients. Supervisors work closely with employees and there is always opportunity for advancement.
Pros
Benefits, safe work environment
Cons
Lack of communication between departments
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5.0
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Work place that offers you the chance to excel
Program Analyst (Former Employee) –  Washington, DCJanuary 14, 2019
Working at the VA can offer many opportunities to advance your career. The more you ask for the more they give you including challenging projects and training to advance your skills.
Pros
flexible work, good people
Cons
salary lower than private sector
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4.0
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Good Job
Claims Assistant (Former Employee) –  Winston-Salem, NCJanuary 13, 2019
Good job. Numbers based job but great benefits. Advancement is internal but possible. Must be able to adapt to constant changes within organization .Number driven. Great coworkers.
Pros
CAn make some lifelong friendship, great benefits
Cons
Number based, could affect your productivity
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4.0
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Great Job
Human Resources Specialist Security (Current Employee) –  Austin, TX 78741January 19, 2019
Providing technical advice and assistance in all areas of staffing and recruitment, including priority placement, reduction-in-force, furlough, outplacement, and separation incentives programs.
Conducting job analyses on a wide variety of complex positions using research, interview, observation, and analytical techniques to gather, document, and analyze information to develop qualifications rating factors and developing crediting plans to assess varying degrees of job qualifications.
Providing advisory services to management in conformance with established criteria to resolve conventional problems that arise in administering an applicant recruitment program.
Advising management and employees on a wide range of compensation issues, pay administration rules, salaries and wages, work schedules, military leave, special rates, employment rights and benefits.
Serving as a consultant and advisor in interpreting and applying laws, regulations, policies, and practices to provide advice and guidance to officials, supervisors, and employees on the full range of pay administration policies, principles, and practices.
Pros
Great work environment and perks
Cons
Subject to being laid off
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5.0
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Great example of government that works
Legal Administrative Specialist (Former Employee) –  Salt Lake City, UTFebruary 8, 2019
Great training, excellent benefits!
Opportunity to advance. Frequent training and feedback on performance. Managers and administration were top notch.
Pros
Pay, benefits, opportunity, management
Cons
Expectations for call matrix high, high stress
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4.0
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Times are changing and it seems the focus is being lost
Veteran Service Representative (Former Employee) –  Philadelphia, PAJanuary 26, 2019
The changes to the system and processing model in the last 6 months has made the job very stressful. It seems that upper management is more concerned with system processing than actually helping the Veterans and their families. They are trying to fit a Pension Processing structure into a Compensation system and do see that it is not working efficiently. As Pension is numbers driven whereas Compensation is illness (rating) driven.
Pros
VBA - Flexible hours/schedules, Work from home capabilities
Cons
Too Many to list
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5.0
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Applicable Skillsets
Legal Administrative Specialist (Current Employee) –  Cleveland, OHNovember 14, 2018
Legal Administrative Specialist
competitive environment
develop critical skill sets
steep learning curve, but extremely repetitive
great benefits, advancement, and security
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4.0
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Great learning environment
CONTRACT SPECIALIST (FAC-C LEVEL III) (Former Employee) –  Hampton, VADecember 14, 2018
Contract Specialist generally work in a fast paced environment and rotate between school off-site and applying learned information daily. There are many changes to federal law regarding how to procure supplies and services, so education is a must to stay ahead. However, it's as in any other organization, nepotism is everywhere - it's a people business whereas you must make friends and maintain relationships with everyone!!! You are provided a briefcase to work on and it is updated as new acquisitions come in for action. You work as a team to get the job done and must be able to work unsupervised. It is a position for self starters. The hardest part of the job is preparing documents for others and to their specifications, as each contracting officer has worked to earn a delegation and they are the only ones authorized to commit government funds. The most enjoyable part of the job is it's diversity and learning. Once you learn to interpret the Federal Acquisition regulation, you are on your way to mentoring and training others to learn your job!!!
Pros
Benefits, education, great 2nd career, and opportunity to relocate
Cons
Nepotism (family and friends), regional offices (minimizes working locations within area), promotions - limited by position
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1.0
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N/a
Advanced MSA (Current Employee) –  San Antonio, TX 78229December 14, 2018
One of the things that is most stressful is the lack of advancement. The salary is not worth the type of job you do and you never feel part of a team here.
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4.0
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Employment at VA
SENIOR IT SPECIALIST (Current Employee) –  Hines, ILJanuary 29, 2019
Great pay, benefits, security. Lack luster management, efficiency and morale. It is overall a great place to work and second to none if your field is in clerical work.
Pros
Great Pay and Security
Cons
Low Morale
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4.0
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The inmates are running the asylum.
Field Examiner (Current Employee) –  Columbia, SCFebruary 10, 2019
For the most part this is a good job but the daily stress of changing rules and spending more and more time accounting for our time rather than completing meanful work is discouraging. Management positions are filled by people with no experience performing the job of the employees they are managing and so have very little to offer as far as instruction and help with the job. Training is insufficient and the people making the rules seem to be clueless as to how changes affect the work.
Pros
Great hours and benefits.
Cons
More and more demands in an everchanging system.
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3.0
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Great place to work if you're an RN, LPN, forget it
LPN (Licensed Practical Nurse) (Current Employee) –  Prescott, AZDecember 7, 2018
Love the work, the Veterans but have yet to see a raise in 10 years or more. Leadership will lie about giving a raise and the salary surveys that were suppose to have been done. Total lack of respect for the LPNs yet we are worked just as hard as the RN's. Nurse Practitioners, PA's and Police are all in the same boat. They preach respect yet give none.
Pros
The people we serve, benefits we can pay for
Cons
disrespect
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Overall rating

3.9
Based on 4,772 reviews
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3.8Work/Life Balance
4.0Salary/Benefits
3.7Job Security/Advancement
3.3Management
3.5Culture