Reading updates and Company emails. Doing a walk through check list, going to stores and getting parts to repair listed items. Management was helpful, productive, approachable, and a pleasure to work for. The Culture was very sarcastic at times and demeaning, yet,there were a lot of times that it was enjoyable. Getting a long with some of the workers. the most enjoyable part of the job was working with the ones that did get along.
Respond professionally to inbound phone calls, including urgent situations. Be a first point of contact to handle and resolve customer complaints Identify, research, and resolve customer issues using proprietary company software and provide friendly and efficient service