Delta Employee Reviews in Paya Lebar

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3.0
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Workplace Culture
Reservation Officer (Former Employee) –  Paya LebarOctober 6, 2018
A typical workplace culture is a supportive yet productive one. Where one has space to become oneself and express their thoughts. At the same time, a typical workplace should be creative and all-inclusive.
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5.0
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About myself
Brand Advisor (Current Employee) –  Paya LebarSeptember 22, 2018
Currently working at Delta Airlines as brand advisor. Managing the operation team which consist of 20+ specialists and oversee on the daily operation of the call center.
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5.0
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Productive and fun workplace
Customer Support Representative (Former Employee) –  Paya Lebar Singpost buildingApril 7, 2018
The welfare of all employees were well taken care of. Before taking any course of action in employees performance development, the management never fail to listen and give employees the chance to tell if they are facing any kinds of issues in terms of personal or work.
Pros
Minimum number of hours worked in a week which is 40 hours based on MOM
Cons
Long hours
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4.0
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Fun workpleace
Reservations Sales (Former Employee) –  Paya LebarMay 18, 2017
Respond professionally to inbound phone calls, including urgent situations.
Be a first point of contact to handle and resolve customer complaints
Identify, research, and resolve customer issues using proprietary company software and provide friendly and efficient service
Pros
Free lunch
Cons
Perfect voice
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3.0
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Mundane job scope
Customer Service Representative (Current Employee) –  Paya Lebar SingaporeMay 10, 2017
Permanent night shift can be trying to a working female and her overall health. Thus to be working straight four nights can be quite a burden to one self.
Pros
Unlimited travel on subject-to-load basis is rather a gift
Cons
Long night shift duty
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4.0
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great airline exposure
RESERVATION SUPPORT REPRESENTATIVE (Former Employee) –  paya lebarJune 1, 2014
• Handled the airline back room work, was on a permanent night shift
• Supported the US office to handle reservation and ticketing, including ticket revalidation.
• Provide customer support via telephone, handling passengers’ ticket changes, enquiries on airline’s policy and procedures, among many others
• Part of the team managing passengers in the airline’s frequent flyer programme, handled from Basic to Gold members, including VVIP passengers.
• Tasked to mentor new hires in my area. Supervised 2 to 3 new hires each year, each new hire was put under my care for a duration of 3-4 months
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4.2
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