Delta Employee Reviews in Paya Lebar

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Mundane job scope
Customer Service Representative (Current Employee) –  Paya Lebar SingaporeMay 10, 2017
Permanent night shift can be trying to a working female and her overall health. Thus to be working straight four nights can be quite a burden to one self.
Pros
Unlimited travel on subject-to-load basis is rather a gift
Cons
Long night shift duty
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great airline exposure
RESERVATION SUPPORT REPRESENTATIVE (Former Employee) –  paya lebarJune 1, 2014
• Handled the airline back room work, was on a permanent night shift
• Supported the US office to handle reservation and ticketing, including ticket revalidation.
• Provide customer support via telephone, handling passengers’ ticket changes, enquiries on airline’s policy and procedures, among many others
• Part of the team managing passengers in the airline’s frequent flyer programme, handled from Basic to Gold members, including VVIP passengers.
• Tasked to mentor new hires in my area. Supervised 2 to 3 new hires each year, each new hire was put under my care for a duration of 3-4 months
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Overall rating

4.2
Based on 2,313 reviews
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Ratings by category

Work/Life Balance
4.0
Salary/Benefits
4.0
Job Security/Advancement
3.7
Management
3.7
Culture
4.0

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