Comcast has remained relevant and an changing industry where technology changes everyday. Comcast has a large footprint which stretches from east coast to the south. Comcast is going to remain an industry cornerstone.
Customer Service Rep (Former Employee) – Atlanta Georgia – December 15, 2017
Comcast is a great place to work I love the benefit the atmosphere was really a great atmosphere the managers were great fun to be around good to talk to my coworkers were really cool people. How will recommend to anyone to work there Comcast's The discounts of really good with Comcast and I will feel that Comcast is one of the greatest communication television companies in the world
I loved working for this company because I enjoyed talking to people on the phone and I was good at it.
Customer Service Representative (Former Employee) – Gary, IN – December 14, 2017
I enjoyed this company because I was good at it , and I enjoyed talking to people both on the phone and in person. I did my very best and would go to other offices outside of my home office with just a phone call and the supervisor appreciated that.
OK place to work but the pay in florida was not good
CUSTOMER SERVICE AGENT (Former Employee) – Fort Myers, FL – December 12, 2017
I exceeded all sales goals, had perfect attendance and customer service and employee of the month awards, however, There was not any movement or advancement out of call center. I was given the chance to become a specialist , but it was the same job with added stress .
Discounted cable tv and internet
No room for advancement out of call center. call center was like a revolving door
Customer Service Representative (Former Employee) – Colorado Springs, CO – December 9, 2017
I have no interest in providing my personal experience with any previous employer with a third party company. It is professionally unethical to provide my opinion and it is more important what their brand says about themselves.
Customer Service Rep (Former Employee) – Norcross, GA – December 5, 2017
After your year is up you are free to apply to any other department with openings. Depending on who your supervisor is and/or Manager they will make it hard for you to advance within the company. It literally feels like you're in sinking sand and you cant save yourself. MOST Managers and supervisors aren't like that, but the ones i encountered have been. You can ever get a straight answer out of them and every movement is like its a secret. The pay is wayyyy to low for all of what is required of the employee. Although, they do offer GREAT benefits, Comcast can stand some tweaking and if not they are going to find themselves in bigger trouble than what they are already in. And also, if you're hired and you are asked on how you can change the dynamic of the company, dont answer they will take your suggestions and pass them off as their own and then fire you..
Customer Service Specialist (Former Employee) – Woodridge, IL – December 3, 2017
Comcast is a great company to work for but not every department is a great place to be in. I would not recommend the customer service department in the Woodridge Customer service location, or the GCR but the company is great. It really does want to bring a better product to the customer to enhance their entainment experience.
great benefits, free service, free lunches and quarterly bonuses.
stressful, very stressful. to the point where it can affect your health.
Customer Service Representative (Former Employee) – Houston, TX – November 30, 2017
Managmwnt was horrible. Unless you had a relationship with them before employment. Then being late and absence was accepted. No union therefore customers verbal and physical threats were tolerated by company. Pay is unacceptable for the work the company demands. And you are constantly being told you are replaceable.