Comcast Employee Reviews for Communication Technician

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Great culture but low pay
Communications Technician 3 (Former Employee) –  San Rafael, CAMay 10, 2018
Great culture low pay.Job security is good. I worked in the Sf bay area and they do not pay v you enough to live on your own plain and simple. If you are 18 fresh out of high school then it is a great job, if you live at home and don't pay rent. Benifits are great though. No complains at at about the health care. The Kaiser coverage Comcast gets its the good. I had surgery on my shoulder for $100.
Pros
3 days off every week . stability. Health coverage. Other perks like dqmn near free cable.
Cons
Low pay. Wears your body down. No pension
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stressful headache
Certified Communications Technician 3 (Former Employee) –  Leesburg, FLMay 8, 2018
really good benefits. How ever the most stressful place you could ever work. Days with no lunch breaks, supervisors that micro manage and watch every move.
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The job and coworkers were very helpful in my training. The manangement made it feel like a family oriented and made you feel welcomed.
Communication Technician (Former Employee) –  Baltimore, MDApril 29, 2018
It is a great place to work. The hardest part of the job was climbing the ladder and I enjoyed everything about the job. I have learned alot from the short time I was at Comcast.
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TCI and ATT were fun to work for
Communications Technician (Former Employee) –  Puyallup, WAApril 26, 2018
After Comcast took over, they began to micro manage to much, Supervisor was a felon and got promoted to manager. Lots of people in charge that should not have been.
Pros
Free cable, internet, and phone
Cons
management
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N/a
Communication Technician (Current Employee) –  Grand Rapids, MIApril 25, 2018
Its a good place to work. but it seems like nothing else matters, but the work. Technicians are expected to work long and odd hours. the company has great pay nonetheless.
Pros
A variety of discounts
Cons
Upward mobility is tough especially within Tech Opps.
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Productive
Communication Technician (Former Employee) –  Boca Raton, FLApril 19, 2018
Comcast gives the opportunity to be independent while at work at lets you use your own leadership skills. There is always ways to increase pay and to increase your position in the company.
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low compensation and benefits
Communications Technician (Former Employee) –  Homestead, FLMarch 30, 2018
I enjoyed the freedom of the job. The ability to work without constantly having a supervisor standing over you. However the daily output expectation didnt allow you to pay the customer the attention they deserve
Pros
freedom
Cons
output expectations
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Amazing benefits. Hard job work/life balance
Communications Lead Technician (Former Employee) –  North Haven, CT 06473March 28, 2018
Comcast has amazing benefits. Management is for the most part fair and honest until work performance is affected. Tech job almost makes it impossible to have a family life and the pay is not that great and advancement is almost impossible.
Pros
Free lunches at time. Unlimted Overtime. Benefits
Cons
Most days no lunch. Bad Job Work/Life balance. Impossible advancement.
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This place could be better
Communications Technician (Current Employee) –  Farmington, NMMarch 27, 2018
Comcast looks for any way it can to hold you down and go in dry, you don't even get the courtesy of a warning or the typically recommended spit before they bend you over and just really poor it on you.
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Seemed ok but
Communication Technician (Former Employee) –  Sacramento, CAMarch 21, 2018
Once you go to work here you find out very fast no one will have your back from your work mates on up to management, considering the extremely low starting pay with very little to no chance for upward movement I could not recommend this as a place to work at all.
Pros
none
Cons
poor work enviroment, poor pay rate
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Expect too Much
Communication Technician 4 (Current Employee) –  Fort Myers, FLMarch 20, 2018
Constant change. Launch new products and expect the same amount of time to complete. Micro-managed, learned alot about how cable works and also, how technology advances very fast.
Pros
great benefits
Cons
pay and stress
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Ok Company
Communication Technician (Former Employee) –  West Monroe, LAMarch 20, 2018
This job was ok but did not pay enough. I left due to competitive pay. They don't pay for degrees. Manager did not know things and always had me call others to ask for help.
Pros
free services
Cons
low pay
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great place to work
Communications Technician II (Former Employee) –  Palm Beach Gardens, FLMarch 20, 2018
they teach you everything

hardest part is dealing with high power customer

as well as overbooking can have a huge strain on the day

it takes an extremely long time for hiring
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Great workplace
Communication Technician 3 (Former Employee) –  Philadelphia, PAMarch 17, 2018
On a typical workday I would complete on average at least 8 or more service calls. Service calls raging from trouble calls,activation,disconnects,and customer education. I enjoyed keeping up with the technology as well as leaving satisfied customers after resolving the issues. Everyday was another day to learn something new about troubleshooting issues. RF issues, downstream,upstream, as well as troubleshooting and finding leaks that cause ingress.
Pros
Traveling, great benefits, and discounts
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Competitve fast pace with very good benifits
Communications Technician 5 (Former Employee) –  Washington, DCMarch 12, 2018
This job can be very competitive and fast paced however they train each new tech coming in giving them a great opportunity to excel. Their benefit package is very well set up with all the premium benefits that are available
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deccent pay, stressful lifestyle, good benefits
Customer-Facing Communications Technician 4 (Former Employee) –  Atlanta, GAMarch 9, 2018
Fast paced ever changing schedule and route. There is a strong sense of teamwork among the technicians but supervisors and management are disconnected from the struggles faced on a daily basis and if you mention your concerns you are labeled as a negative influence
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Fair working environment
Communication Technician (Former Employee) –  Pompano Beach, FLMarch 8, 2018
The company stressed knowledge for the technicians, which was necessary to complete jobs.
The overall management was fair, with the typical politics that should be expected with such a large company.
Pros
independence
Cons
sometimes it was difficult to get hands-on assistance.
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Comcast typical day
Communication Technician Level 3 (Current Employee) –  Vineland, NJMarch 7, 2018
A typical day at work would consist of troubleshooting different frequencies trying to figure out why certain devices like internet modems or cable boxes aren't working properly as well as repairing or replacing wires, connections as well as grounding and bonding ground rods and screws.
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Advancement is Deceptive
Communications Technician 4 (Former Employee) –  Dover, DEMarch 7, 2018
Pay and benefits are good. But be prepared for disappointment when it comes to advancement. Their Comtech training program is deceptive in that it promises slightly higher wages for a disproportionate addition of duties. Also, just because you have done the training and received the pay increase, DOES NOT mean you will move to the physical position. Many of these people are Lifers, and positions open very rarely.
Pros
Company Vehicle, Discount on Cable Services
Cons
No Advancement, no Local Leadership, Low Employee Loyalty
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It's not for everyone.
Communications Technician III (Former Employee) –  Mount Prospect, ILMarch 2, 2018
It's a good company with great benefits and opportunity for advancement. However management isn't the greatest and not all employees are treated fairly.
Pros
Free cable and benifits
Cons
Management, extreme stress, long hours
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Overall rating

3.7
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3.5Work/Life Balance
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