Positive environment with room for growth
Customer Experience Associate - Billing (Current Employee) – Tinley Park, IL – September 5, 2018
Management, supervisors, and HR are very supportive of the associates. Call flow varies, but is typically steady throughout the day. Comcast provides paid training both in classroom and computer settings. Great benefits (healthcare, dental, vision, 401k, stock) and discounts on various things (phone bills, gym memberships, trips, etc.). Courtesy services available to all employees. Plenty of room for growth within the company. Voluntary overtime and unlimited commission available. There are many different ways to relax when on breaks or lunch (TV room, ski ball, ping pong, outdoor patio, relaxation room, company gym, etc.). Shift differential pay of $1.50/hr if you start at or after 12:00PM.
Competitive pay, benefits, perks, room for advancement
Sometimes handling difficult calls with irate customers