Looks Good Until You Work There
Customer Account Executive (Current Employee) – Beaverton, OR – February 11, 2018
The benefits are awesome. The pay is ok with commission. But the management will not communicate changes to employees. Or I suppose the more honest statement is they will not do so accurately and honestly. I am beyond frustrated at being told to expect one thing and then the day before the change is supposed to happen, it is actually to something else and it is worse. This could be a policy change. It could be a change in the call flow. It could be a change to commission. It could be change from a promise sent out to the call center as an email (during the winter storm in 2017 we were told if we worked overtime the calls we take during that time would not count towards our numbers.....then after everyone did overtime we were told they would.....fun) . The morale right now is at an all time low, and the numbers are not that great because of all this. Management is in flux as 2 managers (not supervisors) have left in the last 12 months which is insane for us. I am telling you reading this, if all you care about is pay, this is job has that. But if you want to work in a healthy environment, look somewhere else.
Communication, morale, stress, upward mobility