network maintanance (Current Employee) – Ashburn, VA – April 6, 2016
Fun place to work constant employee interactions, Employee training ,and safe working conditions. Unlimited growth potential good balance between personal and professional life. very understanding management
SENIOR REP 1 (Former Employee) – Sandy, UT – March 16, 2018
Worked here for 2 years, get a slight raise but basically decrease in commission. Good commission system and alright hourly pay. Supervisor I had never could not help, any question asked he route me to a co worker. He never took sup calls and never waived a sick day, even though I brought in doctors notes. The point system is terrible. You don't get .25 for missing 1 or 2 hours of your shift you get a full .50 or even 1 full point after 4 so you might as well not come in, that's not motivating. I know a few people getting fired over fmla because the doctor could not fill out the forms right but instead of understanding that it wasn't the employees fault they just fire them.
Cheap internet and cable(if in footprint), good commission, some opportunity to move up.
Back to back calls no breaks between calls (even for notes), poor selection in management some good some bad supervisors/managers, Bad attendence point system, Bad shifts
CAE II (Former Employee) – Memphis, TN – March 16, 2018
great place to work management very thoughtful and helpful. High energy workforce and very helpful employees and management. This is accompany with cutting edge technology. But you have to be willing to relocate when opportunity presents itself.
Floor Representative (Former Employee) – Kent, WA – March 15, 2018
Only con was the personal issue of travel without a car or license. Traveling with equipment could be an issue if using public transportation. Otherwise the environment, management and co-workers were amazing.
Lots of opportunity for personal growth (professional, financial, and educational). There are positions for everyone of every ability. Whether you are financially minded, technically minded, customer service minded, or support minded, there is a position for anyone here.
Retention Specialist (Former Employee) – Colorado Springs, CO – March 15, 2018
I worked in the Retention department and loved my job.. Would have never left if I didn't relocate to a area where Comcast is not available. I would recommend anyone who is looking for a promising career to work for Comcast
Field Technician (Top Cable Installer) (Former Employee) – Chattanooga, TN – March 15, 2018
I had worked for Comcast for almost 13 years when I was let go. I relocated to Chattanooga from west palm beach and when I relocated I was told we had to gaff a pole. I had never had to gaff before and while I was in training to do so I fell and injured my shoulder and elbow to the point there was talk of surgery. When I returned from medical leave I was forced right away to gaff again with no training or help. Because I could not do it I lost my job of 13 years with the company.
company under pressure from competitors and losing ground
rep 1 warehouse (Former Employee) – PC FL – March 14, 2018
Most of the people were nice, but all were job scared. I worked in the warehouse for a crazy manager. dishonest and broke all rules and falsified documents. While I was there they laid off 200+ people in Florida alone , Dec 2017, 2 weeks before Christmas. According to the folks there, that's normal procedure?
Boss was erratic, seemed mentally unstable., job scared I guess
Telephone Sales Representative (Former Employee) – Alpharetta, GA – March 14, 2018
This is a ok company to work for. They do have a high turn over in the company. I feel that Comcast Sales Dept puts a lot of pressure on you and want you to learn the knowledge at a rapid rate. Also they put on a sales list the you have called and cause the customer to become irate. Positive things about the company is the have great bonus. You can make up the time if you miss a day. Comcast give you overtime and will give you a buddy to help you with your sales. Great 401K plan and stock options. Also Comcast is great with giving you paid time off vacation and sick time a paid time off. Comcast is a grat divers company.