Comcast Employee Reviews

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Normal Day
Sales Consultant (Former Employee) –  Miami, FLJune 15, 2018
Come into the office the enviorment was always very happy and energetic and they always made you feel welcome and also go to meetings and all of that sort then we will organize and set goals for the day
Pros
Great people
Cons
None
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Sounds good but isn’t
Call Center Representative (Former Employee) –  Fife, WAJune 15, 2018
A typical day: answering calls all day. Very high pressure to sell to meet almost unachievable goals and harassed and threatened by management if you miss one or more goals. The workplace culture with co-workers is mostly positive but with supervisors and managers, not so much. The hardest part of the job was putting up with the harassment and threats from my last supervisor. The most enjoyable part of the job was the benefits.
Pros
Good benefits
Cons
Management
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Management
Process and Communications Manager (Current Employee) –  Philadelphia, PAJune 15, 2018
The management team is incredibly knowledgable and really want to make sure the mission is followed. Managers do take the time out of their day to assist you in understanding the content.
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Great place to grow.
UI Developer (Former Employee) –  Philadelphia, PAJune 15, 2018
There is room to grow.Great Commission policies. Comcast is working to shape the future of media and technology. they strive to create the best content and constantly pursue innovation to delight to the customers. workers are friendly great place to start working.
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None
Coordinator of Finance and Accounting (Current Employee) –  Sunrise, FLJune 15, 2018
The workplace culture is an inclusive one. I have learned a great deal of customer service skills over my course of eight years with Comcast. The most enjoyable part of the job is the satisfaction that comes from solving a customer's inquiry.
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Would not recommend
Customer Account Executive (CAE) (Former Employee) –  Indianapolis, INJune 15, 2018
Extremely stressful,not customer centered the customer does not matter and most employees feel like they are being paid to lie to people. I would not recommend anyone work there.
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Excellent company
Director of Finance (Former Employee) –  Philadelphia, PAJune 15, 2018
Great working environment, excellent career training and opportunities for advancement, fantastic benefits, supportive culture, fast-paced environment, fair compensation.
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Fun place to work
CUSTOMER ACCOUNT EXECUTIVE/CASHIER (Former Employee) –  Danbury, CT 06810June 15, 2018
The products that we offer at Comcast...are products that our customers are excited about. As a result it is a fun environment to work in.

Comcast empowers its employees with many tools to work with to help our customers with billing and service issues. The customer is always first at Comcast.

Not only does Comcast place a high value on its customers, but also its employees. Comcast offers great benefit packages and pay. Comcast has a Comcast University where the employee receives constant training on how to improve job and team skills.

Overall Comcast is a great place to work.
Pros
Values its employees as well as its customers
Cons
None
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Dis-comfort at the company
Communications Technician (Former Employee) –  Detroit, MIJune 14, 2018
Wasn't happy as a technician. Wanted to change in positions, but management only considered promoting within the departments. Enjoyed benefits, but the ability to change careers was very difficult and disappointing.
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Great Perks
SALES PROFESSIONAL (Former Employee) –  Houston, TXJune 14, 2018
Great benefits and perks for being an employee. Haven't learned too much that i didn't already know. Hardest part of the job is the hours. seems like an ok place to work
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benefit are great
Customer Service Representative (Current Employee) –  Minnetonka, MNJune 14, 2018
great benefits. good pay. its like school. need to contact a third party just to go to restroom if youre gone for 2-3 minutes. doesn't recognize creditability, more negative than positive feedback
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Comcast tries to make the work place as less streeful as possible
Customer Service Representative (Current Employee) –  Sterling Heights, MIJune 14, 2018
Comcast is a decent place to work especially if you are good with Retention service they do pay decent with the commission however it could more... but
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tech support
Tech 2, Technical Support (Former Employee) –  Cherry Hill, NJJune 14, 2018
great work enviroment , everyday there was an new issue to address and support , always plenty of focus on security of the customers personal information
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Great Company, Need More Growth Opportunities
Coordinator (Current Employee) –  AnonymousJune 14, 2018
Great company with great benefits, people and potential growth opportunites. However, career growth is limited to certain locations and segments of the organization. If you are looking to grow where you are outside of these and do not want (or can't) relocate, it will be a challenge to continue your career development. Also, the company is very frugal with pay.
Pros
Great Benefits & People
Cons
Career Development & Pay
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refurbish cable boxes
Delivery Driver, Horse Trader (Former Employee) –  Monroeville, PAJune 13, 2018
refurbish cable boxes and all accessories for the operation of boxes, Very friendly employees. It was an easy job with a nice steady work pace. A lot of fun to work there at time.
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Too Much
Customer Service Center Consultant (Former Employee) –  Philadelphia, PAJune 13, 2018
I worked in sales on the new Xfinity stores when they first opened. The hours were very long with regular mandatory overtime. The shifts were sometimes 10+ hours, on your feet all day. The schedules were different every week and you would often end up working 7+ days back to back with your off days on the beginning of one week and the end of the following week. The systems were ancient and the trainers could barely teach us how to use them. The pay was minimal and the commision structure made it difficult to make any real money. I saw a lot of shady selling practices as a result. The benefits were excellent. I would work for the company again but not in that role.
Pros
plenty of training, great benefits
Cons
work life balance was horrible
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Great leadership work experience.
Marketing Development Representative (Contractor) (Former Employee) –  Manassas, VAJune 13, 2018
As a project contractor marketing development representative, it provided the necessary experience to launch to a more specialized area of the company. I was offered a permanent position, regrettably, I had to decline due to an unhealthy work environment.
Pros
Interesting interaction with commercial clients and stakeholders, and problem solving
Cons
Contracted group leader slow to catch on the project's mission and focused on the irrelevant.
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Nice place to work; making strides in the right direction
Communications Technician (Current Employee) –  Detroit, MIJune 13, 2018
Comcast is a nice place to work...be ready to play the game in the good ol boy network in order to promote or advance though. The company is making strides to become better, so as a tech the stress levels are low but at times it can be overwhelming to say the least.
Pros
Benefits are lovely
Cons
No room for more growth to make significant money
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comcast
Customer Account Executive/Billing (Current Employee) –  Miramar, FLJune 13, 2018
Customer Service Account Executives are the all-around, front line customer resource, handling everything from technical questions about our products and equipment, addressing billing issues, promoting and selling new products and services
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Not a bad place to work
Technician (Former Employee) –  Blue Springs, MOJune 13, 2018
If you’re good with your hands, personable and have a thirst for knowledge I’d recommend this job. Pay is well, for the most part the other technicians I worked with were helpful or at the very least did their best to be helpful.
Pros
Option to take work vehicle home, 4 day work weeks, matches up to 6% on 401k
Cons
Outside work, legal department is very “black and white”
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Overall rating

3.7
Based on 11,328 reviews
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Ratings by category

3.5Work/Life Balance
3.9Salary/Benefits
3.3Job Security/Advancement
3.3Management
3.5Culture