network maintanance (Current Employee) – Ashburn, VA – April 6, 2016
Fun place to work constant employee interactions, Employee training ,and safe working conditions. Unlimited growth potential good balance between personal and professional life. very understanding management
Customer Account Executive (Former Employee) – Madison, MS – July 16, 2018
Handles large volume of incoming telephone calls, covering full range of customer services in a prompt and professional manner, obtaining all information for resolution of transaction. Answer customer questions regarding equipment and troubleshoot calls.
Comcast is a constantly changing environment. what lacks is consistency and communication. as a csr my job profile was not fully explained to me upon application. This is a technical/ sales role. my initial training was more focused on selling the product than actually fixing it. Work place culture is based off performance metrics IE selling product, call quality which is completely fair. Management is too busy to focus on agents in need and i have seen supervisors hired who have experience in telecommunications. experienced reps are used to handle supervisor tasks with no change in compensation because supervisors are overworked and rarely i have time to assist agents. Company benefits are top notch i could not complain about it. it is environment that becomes stagnant quick and there is no focus on career advancement. I did enjoy working here but i am looking for other employment.
Commercial Technician (Former Employee) – Detroit, MI – July 16, 2018
Comcast is a great company to work for! If it was possible for me to work at Comcast till i could have retired I would have. Everything from the pay to the benefits and the people make this company worth while!
Tech Support (Former Employee) – Ilfov – July 16, 2018
Was cool working there thanks to my workmates, but besides that, the wage wasnt too high and the there were too many restrictions. If you are not advancing to a better position within the first 6 probation months, then its bad.
Excellent Company with Excellent Hi tech leading edge Products
Direct Sales rep GBR (Current Employee) – Lawrence, MA – July 14, 2018
This is an Excellent Company with Excellent Hi tech leading edge Products Comcast rewards the salespeople That work the hardest and are the most successful with a minimum of supervision and awesome training on the hi tech products & home security products too.
Communications Technician (Former Employee) – Everett, WA – July 14, 2018
I loved working for Comcast. However, I didn't make any more as I did as a basic laborer in construction despite all the diverse skill sets required. Similar position for competing companies start higher and advance faster.
Field Service Technician (Current Employee) – Hillside, NJ – July 14, 2018
you have to meet clients and take service calls to make the money . i really didn’t like the fact that if we don’t produce for them then we will make no money. how does a company that makes billions think that this a fair method of payment.
Comcast really takes care of their employees. As a technician they pay for all the uniforms, boots, and tools necessary to complete my job. The advancement is a numbers game based on straight forward criteria. they have great benefits and discounts. They also have raffles for large meetings and conferences. They provide a picnic/party while on the clock at least 2 times a year and also provide multiple paid parties for the employees off the job.
Great benefits, great culture, ability to advance.
pay as a technician, pay for advancement, numbers needed to advance.