network maintanance (Current Employee) – Ashburn, VA – April 6, 2016
Fun place to work constant employee interactions, Employee training ,and safe working conditions. Unlimited growth potential good balance between personal and professional life. very understanding management
Customer Service Representative (Former Employee) – Enfield, CT – December 17, 2017
Overworked, stressful, management only cares about numbers and sales.. they try to boost morale with free stuff like calendars, free lunch sometimes, but not flexible with time off have to bid for shifts.strict monitoring, barely go to bathroom, typical call center.
Inside Sales Representative/Retention Specialist (Former Employee) – Concord, CA – December 16, 2017
Comcast paid me very well ($80k/year) until they raised the quota for sales bonuses which was based on the top 10% off reps- the thing is, these top 10% of reps were, for the most part, flat out cheating the system to get the bonus. I even went to HR with my supervisor's supervisor, but was unfortunately unable to prove the cheating- but it was obvious- as a retention rep it's impossible to have a 100% "save rate"- people move, people die, so how can other reps have a zero customer loss on their balance sheets? I'll tell you, THEY LIE and report every customer as a "saved" customer. Very frustrating to have my pay cut from $80k to $45k based on these blatant LIES!
Customer Account Executive (Retention) (Former Employee) – Jackson, MS – December 16, 2017
Comcast is a face paced place of business. It's exciting with fun games spontaneously given daily. However, the Management Staff sucks. They choose their favorite employees and dread dealing with the rest. If you become chums with management you'll grown in the company and your job is secure. It's only when the Supervisors speaks openly to other supervisors on the floor in your face while walking behind you with derogative statements that makes you feel uncomfortable.
I enjoyed working as a contractor for this company and would do it again at the drop of a hat. The company welcomed me and provided training and enabled me to work with the product knowledge I needed to be successful.
Construction/Technician (Former Employee) – Chicago, IL – December 16, 2017
The work culture was horrible. I would not and have not recommended work here to any one. Employees I know there are trying to find other employment. If you like to be proactive and think outside the box this is not the place for that.
Technial Support Representative (Current Employee) – York, PA – December 16, 2017
If you want to feel secure in your job and do not expect the rules to change very often i do not suggest you work at comcast. They write you up or change the way things work based upon when and how they feel. i put many years into the company to just be basically forced out because they make it so stressful
Network Engineer Tech 3 (Current Employee) – Savannah, GA – December 15, 2017
Nice place, very relaxed but you have to be ready to learn more each day. Everyday is different. Management will put you on the right path to learn more. The hardest part about the job is that you never know what the next day would consist of. The most enjoyable part of my job is that I make customers smile when their services are restored. Just knowing that I can control everything at the tip of my fingers is a bit of a rush but I love it.
Self motivator, ambitious, focused, and driven to succeed
Xfinity Sales Professional (Current Employee) – Panama City, FL – December 15, 2017
Typical work day for me would start off by reviewing my daily calendar:customer follow ups, networking partners, and installs. Handle any customer issues, running appointments, and working assigned territories. Building rapport with current customers and going above and beyond the requirements set forth by company guidelines. I create and maintain life long relationships with my customers and because of this I am always the top sales consultant or representative in my area. I have received numerous awards and recognition for my work ethic. I love working in outside sales, not only am I fulfilling a customer's need/want, but I am getting paid for what I love to do and in this field you get paid what you are worth.
Xfinity Sales Associate (Former Employee) – Mishawaka, IN – December 15, 2017
• Responsible for door-to-door sales of Xfinity lines of business including cable television, internet, landline phone, and home security to new customers. • Responsible for contacting current customers and selling them additional lines of business. • Responsible for meeting bi-weekly quotas
Customer Service Rep (Former Employee) – Atlanta Georgia – December 15, 2017
Comcast is a great place to work I love the benefit the atmosphere was really a great atmosphere the managers were great fun to be around good to talk to my coworkers were really cool people. How will recommend to anyone to work there Comcast's The discounts of really good with Comcast and I will feel that Comcast is one of the greatest communication television companies in the world
Great team work with fun and friendly people. Good benefits and pay.
CSC Sales and Service Consultant (Current Employee) – Vancouver, WA – December 14, 2017
This is a good place to work due to competitive pay and great benefits. I found that there were communication problems within the company as far as we were told one thing but others seemed to be telling our customers something different. All in all it is a fast paced sometimes stressful job but the friendly team players seemed to make a big difference in my happiness.
Well compensated job where you receive the amount of success you are willing to work for.
Xfinity Sales Professional (Former Employee) – Mishawaka, IN – December 14, 2017
A typical day at Comcast is what the employee is going to make it. Attitude is the most important factor in this job because it is always changing. I was hired at a time of leadership change, so I didn't have a manager for my first three months. The manager I ended up having was still adjusting to the position as much as I was adjusting to mine. The culture of the workplace was very friendly and helpful. Everyone was intent on helping the next person succeed.