Changi Airport Group Employee Reviews for Changi Experience Agent

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3.8Salary & Benefits
3.8Job Security & Advancement
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4.0
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Fun and challenging workplace
Changi Experience Agent (Current Employee) –  Changi AirportJuly 15, 2017
I have been working here almost 7 years. Learned plenty of things during my stay, assisting passengers with many issues like missed flight, visa, immigration, airline rules and many many more. Have made me a strong person to speak to any nationality with confidence Everyday is a different day and learnt various languages along the way. Hardest thing is when you get a difficult passenger and how you manage to solve it. Happiness is you get to work with different colleagues and learn their culture.
Pros
colleagues
Cons
shift work of long hours up to 13hrs
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