Barnes & Noble Employee Review

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Love it and mess it
Customer Service Representative (Former Employee) –  Reston, VAMarch 13, 2017
Working at Barnes and Noble in Reston then Fairfax VA, made me smile. But I have to say one in Fairfax was the best, being a lead in the kids department was the best. Seeing the kids eyes light up when they get a new book just makes you smile. Getting to work with all ages and discussing different books.

The management is the best there too, the store manager is always there with a smile and they treat you like family. No matter how your day is going, they are there for you.
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Changes daily.
Manager (Former Employee) –  Charlotte, NCFebruary 24, 2018
Your day will consist of walking the store for merchandising tasks. Creating the daily schedule. Observing employees for sales behaviors. Ensuring company priorities are met.
Pros
Fair compensation
Cons
Company has no direction
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Bookseller or bibliophile
Bookseller (Former Employee) –  Seattle, WAFebruary 24, 2018
Daily time spent rotating stock and keeping shelves clean, working information desk to find or order books needed, put them in customer hands, some time on cash registers.
Learned about inventory control and placement of stock.
Management rotated fairly frequently in upper levels, lower levels were fairly steady.
Booksellers were encouraged to check out books so they could be reviewed/recommended by us, and to come to presentations by publisher reps, with Advanced Reading Copies to take home.
The clutter around the cashier line made it difficult to tell when another cashier needed to be called.
Getting hands on books early and sharing recommendations with other bibliophiles, employed there or as customers was wonderful.
Pros
ARCs and checking books out
Cons
difficulty of seeing line at registers.
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Overall rating

4.0
Based on 3,264 reviews
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Ratings by category

3.9Work/Life Balance
3.3Salary/Benefits
3.2Job Security/Advancement
3.6Management
3.9Culture