Cashier (Current Employee) – Fairfax, VA – March 4, 2013
A typical day is helping customers with questions and general stocking of merchandise.
Though having worked here for 5.5yrs, I have yet to advance to a higher/different position. I have been promised to be moved to other departments over the years and have seen other co-workers with less experience be moved to said departments or to manager status. I was told that applying for a managerial position would be fruitless for someone with my degree.
Other than the aforementioned review of the company, I have very much enjoyed working here over the years and enjoy the environment and my co-workers.
Cashier/Cafe (Current Employee) – Glastonbury, CT – October 4, 2018
I love working at Barnes and Noble, they schedule well and are able to work around my college classes. Only issues are benefits and the pay I'm getting isn't enough to pay the bills. Love my workers and managers, the environment.
Music salesmen/ Cashier (Former Employee) – Pittsford, NY – September 10, 2018
Great Place for Employment in the Customer service field. Customers are generally friendly, Staff is great to work with. You will be on your feet your entire shift. Shifts can go quickly. During Slow season hours can be very limited for employees.
Discount on Cafe, Great staff, Friendly management.
Cashier (Former Employee) – Pueblo, CO – June 3, 2018
Completely disorganized. Employees liked to stand around and chat while I actually worked. The managers constantly berated the actual store manager behind his back and talked about him like he was stupid. Two-faced management.
Scheduled for about 9 hours a week after being told I'd get "around 15" and "up to 30". Was hired to be a barista and NEVER SET FOOT IN THE CAFE - sent directly to cash register. Multiple food safety code violations witnessed in the cafe. Nearly ZERO training on register before being left unattended. "Just call if you need help" they say... then don't show up at the front for 10+ minutes, if they ever do at all.
Terminated for "not meeting goals" after exactly 30 days, which isn't the real story, but prevented me from being eligible for unemployment. Never been fired in my life, but they were looking to get rid of me. Mailed me an envelope full of CASH afterwards.
Shady from top to bottom, especially for a large corporation. No wonder they are dying.
Cashier (Current Employee) – College Park, MD – April 20, 2018
It was a temporary job. It is a great job for college students. I was a bookseller at the University of Maryland Bookstore for nearly 12 hours a week. I did a lot of stuff inside the bookstore as restocking merchandise, process textbook orders, and cashier and answer customer questions when needed. The hardest job in this bookstore is handling customers complaints, especially busy days such as textbook rush or admissions. The most enjoyable part of the job is restocking merchandise and straightening up, especially slow days.
Despite one bad manager, it was a good place to work
Cashier (Former Employee) – Lexington, KY – February 23, 2018
A typical day of work consisted of me helping customers and/or students find textbooks, seeing if students could use financial aid to purchase textbooks, and checking out merchandise. I learned how to use a cash register for merchandise and how to use the computer to find out if someone could use financial aid. The management was OK. One manager was really good, but the other one was kind of rude; the rude manager was sadly much ruder to the female employees than the male employees. The workplace culture was really good. employees tried to hard to make sure everyone enjoyed coming to work. The hardest part of the job was that it was temporary. The most enjoyable part of the job that it was above minimum wage.
Cashier (Former Employee) – Baton Rouge – January 12, 2018
Working for big companies is always stressful as they're very uptight about their image. If you just keep your head down you'll do well but I didn't like the feeling of being on thin ice all the time. Also my working schedule was different every week which was hard on a student.
Cashier (Former Employee) – South Carolina – December 17, 2017
I really hate to say this, but taking a job at Barnes and Noble was the worst decision I ever made. The hours were too short or too long, there was no in between. I was forced to work at their Starbucks but the application never mentioned this.
Short breaks, bad management, poorly placed hours, managers took quitting personally