Barista/Cashier (Current Employee) – Naperville, IL – November 27, 2018
I've only been with Barnes and Noble for a few months now but I feel this has been enough time for me to get a fair assessment of the atmosphere at least. Coworkers and management are great and get along well with each other. Everyone is seen as equally important. Coworkers often hang out outside of work and actually enjoy each other's company! I would best describe this as being a family atmosphere because everyone is very supportive of one another and everyone is very important.
The only complaint I have is that the policy on food waste is insane--the food that is wasted is not donated to those who need it or free for people to take. Instead, it has to be meticulously recorded and promptly thrown away by a manager.
Good discounts on the entire store, family atmosphere
Barista and Cashier (Current Employee) – Gilbert, AZ – November 15, 2018
The moment I started at Barnes and Noble, I knew it was something special. The managers understood that mistakes were part of a learning curve and didn’t expect complete perfection right off the bat. Everyone there is really kind, and the pacing is a lot easier to handle than traditional retail or food service.
Good break policy, wonderful environment, employee discount
Employee discount is actually a bit low, you kinda get stuck part-time
BARISTA / CAFÉ SERVER (Current Employee) – Hampton, VA – November 12, 2018
My B&N has a very high turn over rate in terms of employee employment length. However, I think this not only has to do with amazon's overhaul of popular products making them more available at a more affordable price. Barnes and nobles also doesn't pay their workers enough to stick around especially knowing there is no room for career advancement as also mentioned in the hiring interview.
Barista and Cashier (Former Employee) – Oceanside, CA – November 9, 2018
Being a part of the Barnes and Noble environment is fun but stressful. You have to make sure that all tasks are met but the co-workers are fantastic! Everyone is supportive and willing to work with you. As long as you work hard as well.
Overall Okay but No Tips and No Scheduling Website
Barista and Cashier (Current Employee) – Bloomington, IN – November 3, 2018
I liked my job as a barista starting out, but my dislike of the company quickly overtook me. We’re forced to throw out food that is “going bad” and aren’t allowed to take it home. We only get a 30% discount and we rarely ever get tips because Barnes and Noble thinks that tip jars “look bad”. The scheduling system is horrendous. There’s no online system because they’re currently “in between” services. You have to go in the store, in person, to write down the days you want off and even then managers can overlook them and schedule you anyway. I loved working with customers and making drinks, however I very much disliked a lot of the company decisions. It was a good place to work at- the managers were nice, but for me personally it wasn’t a good fit.
Barista in the cafe (Current Employee) – Saint Cloud, MN – October 29, 2018
I've been working for Barnes and Noble for over two years now and I don't intend on leaving. I am a book lover, and the store's emphasis is putting a book in the customer's hand, and having a conversation about it. This is exactly how it should be, and I love it.
The hardships are there, but most days they are manageable.
Barista (Former Employee) – Montgomeryville, PA – October 23, 2018
I honestly don't remember much of working there. I was just a wee lad. I just remember that everything was really expensive, I had to pay if I wanted any coffee even though I never did (yes I stole espresso), and my immediate manager was super chill and stole coffee with me.
Barista/Cashier (Former Employee) – Las Cruces, NM – October 14, 2018
Cafe is typically busy during the mornings and during lunch hours as you tend to have many regulars who arrive to the mall to walk in the morning and mall employees stop by for a coffee or lunch break throughout the day. Always something to work on and to help keep clean. Frequent interaction with book floor staff and decent discounts on food and goods.
Discounts, relaxed work environment, able to build good report with regular customers
Very public space to constantly on the lookout for suspicious activity, daily reminders that cafe was unable to accept Starbucks reward/gift cards
Barista (Former Employee) – Waterloo, IA – October 5, 2018
I loved this job! The employees are great, the discount is SO worth it, and the hours are mostly minimal, which is both good and bad. It was a relaxing environment, except through the holidays, when it gets crazy like most retail places. It's a fun place to work, and I definitely recommend it!
Barista (Former Employee) – Wyoming, MI – October 2, 2018
The people at Barnes and Noble were the best part. We were like a little community. The job was very easy and fast-paced. The management was excellent. I have no complaints there. I would recommend working here to anyone.
server & Barista (Former Employee) – Woodinville, WA 98072 – September 27, 2018
Good training culture, they make sure you're equipped to actually doing things without throwing you on the ropes. Relaxed environment, and I never had any concerns of not physically being able to keep the store stocked or to satisfy all the customers, which I've dealt with before. Great working culture as well, although there's some gossip (but where isn't there workplace gossip, really?)